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Reckless the Bike Store
Category: Shopping Sporting Goods Bikes Bikes [Edit]
1810 Fir StVancouver, BC V6J 3B1
Neighbourhood: Fairview Slopes
(604) 731-2420
- Price Range:
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$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
7 reviews for Reckless the Bike Store
7 reviews in English
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Review from Brian S.
After 5 months and about 2000K of cycling. I needed to go back to Reckless to have my brakes serviced.
I also asked to have my chain measured and replaced if needed. I feel a new chain keeps your pedaling efficient while reducing wear on your sprockets. (At least in theory)
After they inspected my bicycle it was determined my front wheel-bearing had worn. Reckless offered to contact Dahon and see it could be done under warranty (good)
The bike was returned. Brakes where fine but I had trouble shifting into some of the lower (harder) gears with the new chain. I gave the bike back to the tech and I could see he was having trouble solving the issue. (This does not bother me because when I try repair my bicycle myself I also encounter problems)
Lars the Manger could see I was waiting and offered me a loner bicycle so I could go back to work and promised it would be repaired by the end of the day. Promise kept!
I picked up the bike after work they decided the old chain worked better with bicycles drive-train. I was given a refund for the new chain and yesterday the front wheel bearings where replaced for a very modest fee.
Reckless has provided me with good customer service at a fair price with the value adds of a loner bicycle when I was delayed and warranty service for a issue I was not even aware of.Listed in: Full Color Vancouver, Bike Shops that treat you…
2 Previous Reviews: Show all »
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11/11/2011
My Dahon had its one month check/tuneup. Lars the Manager did the Tune Up himself and decided to… Read more »
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Review from conrad y.
Vancouver, BC
3/5/2010
Been a customer of this place for a long time and am always well cared for.
It's a tiny space and things are crammed in everywhere (including the ceiling) and it can be crazy busy in season/whenever the sun shines but Lars, Larry, Ryan and all the crew do their best.
I would have rated it 5 stars but Paul the owner is something of a jerk it's for the best if you can avoid having anything to do with him. -
Review from Alexandre A.
Vancouver, BC
5/29/2009
edit down to 3 stars, 2010
unfortunately i brought my bike for a full 200 dollar overhaul (changing gears and brakes, back wheel) and the young guy totally messed it up. I drove away with a bike worst off than it was. Brought it back and the guy pretended that I replaced good, old parts with cheaper ones that I should not expect to work so well. ??? couldn't you say so before I did it?? anyway I'm pissed so I ask the manager and he's helpful and an older guy says we'll take care of it it has just been very badly adjusted and does it all - everything was great after that so
- the young guy did a bad job
- and tried to conceal it instead of asking for advice
+ they fixed it
unfortunately 3 weeks later my pedal fell off - it could be unrelated but I'm gonna bring it somewhere else now except if necessary (it's on the same block as my work place)
5 stars review 2009:
Very helpful in helping me pick fenders after I drove through heavy rain and got soaked and muddy. Also, they're always helpful and available and let you use oil and air. -
Review from Lee N.
Vancouver, BC
7/6/2009
They will never point you to something you don't need and will go out of their way to put together what you want.
Talk to Lars, if he's not off riding he's around. -
Review from Sheila W.
BC
1/16/2009
My friend was in the market for a new bike, so I went along for the ride -- literally. They let us take two bikes out for a spin on the seawall! The guys working were really helpful and knew how to match their customers to the right bike. And the test drive was a lot of fun!
They also rent bikes out from here, so if you're visiting the city or if you just want to cruise the seawall on a nice day without investing in a bike that will undoubtedly get stolen at some point in Vancouver, it's a great place to know!! -
Review from Emi D.
4/11/2011
My friend and I went in today to see what we could do about a bike she bought off of craigslist to ride around while she's studying abroad here for a few months. The bike is in working condition, tires are true, the frame is fine... it's just old.
The mechanic who looked at it insulted my friend by saying it was only worth $25, not the $100 she paid for it. Then he proceeded to tell her she was ripped off and she should have rented from them for $200/month. They scared her by telling her they needed to overhaul the bike for it to be rideable, which is untrue according to other bike experts who'd looked at previously. At this point my roommate started to cry and we stepped outside for a regrouping/action plan. The 3 shopkeepers saw how upset she was yet continued to make her feel worse as she paid for the work to replace the back tire.
The service is awful and all of the merchandise is overpriced. Do NOT go to this store if you're looking to meet good people with good bikes. -
Review from Mark M.
Vancouver, BC
2/1/2010
I've bought four or five bikes from Reckless and they've always taken good care of me. I recommend them!
