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Quality Hotel & Suites
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels
240 1st StNiagara Falls, NY 14303
(716) 282-1212
2 reviews for Quality Hotel & Suites
2 reviews in English
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Review from Paulie L.
Brooklyn, NY
4/30/2012
If you're staying here, please do yourself a favor and pickup some earplugs and a blindfold.
My room was clean, but loud and bright.
The walls in this place are very thin, and the drapes are not very dark.
Other than that, the place was a fine 2-star hotel. It's not a very nice place, but it's not priced like a very nice place. -
Review from Jim P.
Cleveland, OH
6/1/2010
Niagara Fails! I'm no picky traveler, but this hotel was, by far, the dumpiest dump I have ever stayed in. Had I not been booked into the room by somebody else for a wedding I was attending, I would have never stayed here.
THE UP-SIDE: The one and only good thing I have to say about this hotel is that it is really close to the American falls of Niagara Falls, NY.
THE DOWN-SIDE: Where to start??? I called ahead to verify my check-in within a few hours and to make sure my key was available. As part of a wedding, the groom had checked me in and had the key held at the desk. Upon arriving, the key was nowhere to be found. After a long time, they found it.
We headed up to the room and the key didn't work. The desk staff zapped the card and said it was good - try again. We did. Nothing. Turns out they had given us a key to a room strangers were sleeping in. Good thing the door didn't open!
Our actual room was a floor below. After an hour of messing around trying to get into a room, we opened the door to find a stink-hole. Dank and downright depressing, the room looked as if it hadn't been updated in years and years. The lighting was horrible, and it was difficult to get a good view of anything there - probably a blessing.
The heating and AC worked only sporadically, and when it did, it had a strong smell of urine. The windows were sealed shut, so no relief in sight. The handle came off the sink faucet, the iron didn't work right, and breakfast was just terrible.
THE SUM-IT-UP: Stay here only if you are on the run from law enforcement and need a place where nobody would look to find you. It's a disgusting, dank, dark, smelly place with a clueless staff.
Specialties
Quality Hotel and Suites at the Falls is within walking distance of Niagara Falls and Seneca Niagara Falls Casino. Maid of the Mist, the Hard Rock Cafe Niagara Falls USA and the Fashion Outlets of Niagara Falls USA are all only minutes away. Our hotel is also located just a short drive to the Fashion Oulets Mall. Legends Bar and Grill restaurant and cocktail lounge located on the property, features live entertainment on the weekends. Free wireless internet in all guest rooms and public areas. Guests will want to relax and unwind in the indoor heated pool. Limited free parking is located on the property.
