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Prime 360
Categories: Nightlife Bars Wine Bars Restaurants Canadian (Traditional) Wine Bars, Canadian (Traditional) [Edit]
433 Laurier Ave WOttawa, ON K1R 7Y7
(613) 782-2422
- Hours:
Mon-Fri 7 am - 1 am
Sat 8 am - 1 am
Sun 8 am - 11 pm
- Attire:
- Dressy
- Takes Reservations:
- Yes
- Delivery:
- No
- Outdoor Seating:
- Yes
- Happy Hour:
- Yes
- Noise Level:
- Average
- Has TV:
- No
6 reviews for Prime 360
6 reviews in English
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Review from John S.
NEPEAN, ON
5/14/2011 1 Check-in Here
The food was OK, but not great in any way.
Service was very slow. May have been the night or the server.
I'd go back if other people really wanted to go but I'd go elsewhere when I'm choosing. -
Review from O M.
Ottawa, ON
5/24/2012
This is what we wrote to the manager after our terrible experience:
Yesterday my business partner and I had the opportunity to treat several of our valued colleagues and clients to what was intended to be a top class experience at Prime 360 in Ottawa on Laurier Avenue West. We were happy to reserve a spot for 8 but due to cancelations we were only 6 for our evening. With the exception of our party and a small group of others that came later in the evening, your dining hall was completely empty.
On arriving prior to our guests we met Gordon, our server for the evening and the cause for out ruined dining experience. We arranged with Gordon to cover a portion of our guest's bills (first round and appetizers) and when we rejected Gordon's advice to order several bottles of wine and the more
expensive appetizer sampler he was quick to grunt his dissatisfaction. As we guessed, our clients chose a variety of other beers and appetizers which suited their tastes.
When a few of our guests ordered appetizers, Gordon argued with their choices as he clearly wanted them to order the steak and obviously raise the bill and his tip. When it was clear that the guests were satisfied with their choices, he said "why don't you order more appetizers as your hosts are paying for these items". This was embarrassing to me and my partner Mike as we had made this arrangement for our guests in private and again Gordon was attempting to raise the bill. His rudeness was noticed but ignored.
Moments after finishing, he immediately brought the guests their bills and brought the debit machine, although we all still had our drinks left and had only just finished our food. When our guests did leave and we paid our bill (and had received his tip which I wish I could get back because he did not deserve a penny of it) he said 'next time you wish to meet here you're welcome to sit at the bar, this is a dining room and your meeting to discuss business is not welcome'. A truly laughable and unbelievable statement considering the otherwise empty restaurant on a Tuesday night. I informed him that we would likely never return due to the bad service and he walked away. I asked to speak to the manager but none was available.
Gordon's rude behavior and comments were highly offensive and his attitude ruined an otherwise great get together with colleagues. Prime 360 was chosen as it was supposed to be a great spot but instead it was incredibly disappointing and I will never dine again there knowing people such as Gordon the server are working at such an establishment.
As a Business owner myself, such activities by my employee would result in their immediate dismissal. For myself, an architect, service is part of the experience and such poor service would surely destroy any relationship I have with my clients.
Please consider these comments carefully as they are said with honesty and take whatever action you see fit, but keep in mind that perhaps the reason your dining hall was so utterly empty was because Gordon was working that night.
Good day. -
Review from Nicole B.
Ottawa, ON
12/15/2010
This is a business lunch type of place. It's located inside a building with a hotel and three office towers above it. Very convenient for business lunches. They do happy hour once a week with free snack foods as well after work which is great for after work drinks.
This place is a bit fancy for a casual lunch but the convenience makes up for it and the food comes out pretty fast. It also tends not to be as crazy busy as the Baton rouge across the street. (it's also better than the BR)
menu is pretty modern, with good variety of things (not just steak) and they have a good selection of beer on tap. Didn't spend very much time looking at the wine list but I suspect it's fairly average.
The owners also recently opened a roast beer house (Friday's) on Somerset and have extensive experience in the industry.
service is prompt, reservations are probably ideal, but I don't think absolutely necessary, but 1145 would be a better time to show up than 1215 on a weekday -
Review from Christian L.
Ottawa, ON
11/6/2011 4 Check-ins Here
This is not a really good steakhouse. Good for a quick lunch and nothing more. Overated!
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Review from Spike D.
3/1/2011
No idea how the food is but the lady who tended bar on the evening of Feb 28 was awesome. Helpful, friendly, funny. Made it a place where you would like to hang out and chat. Case in point: sat down on my own at the bar, ordered a drink, and she asked if I wanted the day's newspapers to look at. A class act in the tradition of Hy's legendary Kim.
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Review from Josiah M.
12/8/2010
Seems to be a good downtown Ottawa dining option, popular with the business lunch crowd. On-site for those staying at Minto Suites, though I believe they are managed independently. Food is prepared well, and a good value. Ordered the Beef Tenderloin Stirfry for about $16 for lunch - was very good. I'd recommend reservations, as it seemed quite busy.
