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Pocopazzo
Category: Restaurants Italian Italian [Edit]
6081 Hazeldean RdStittsville, ON K2S 0N9
(613) 836-7744
- Price Range:
-
$$$
- Waiter Service:
- Yes
- Outdoor Seating:
- Yes
- Alcohol:
- Full Bar
- Noise Level:
- Average
2 reviews for Pocopazzo
2 reviews in English
-
Review from Likestotrynewfood N.
Ottawa, ON
5/7/2012
Excellent atmosphere and fabulous service, but not blown away by the food.
Had their Tri colour salad and the tomatos were not ripe, very hard and tasteless, and the seafood linguine, tasted sandy.One scallop and one piece of shrimp :-( Hubby enjoyed his meal. It was our second visit, we will be back, since we live in the neighbour hood, but gotta say for all the hype. Not overly blown away.
Also need noise absorbing something, was hard to hear each other talk. Not that is was all that noisy, it was just that sounds were not absorbed well. -
Review from Coy W.
7/27/2011
I've been pretty consistent with rating poor service in my reviews. This is the first place that I've received poor service and rated it more than 2 stars. Please read on...
We arrived at Pocopazzo around 11:45 am for lunch. We sat down to wait for the rest of our party and let our server know that we were waiting on others. We were the only table at the restaurant. When our group arrived we decided to go outside and our server helped setup a table outside. It took the server a good 15-20 minutes to get us water and some cutlery. This should have raised a flag as we were the only table at the retaurant.
I want to avoid going into every detail but the server turned out extremely slow, got 3 out of 5 orders wrong, the manager came out to find out what we ordered and apologize as the server was new. One of the lunches were brought out. We waited another 20+ minutes for our meals. The fifth person with us ordered the same thing as the person who had their meal brought out and got his meal a good 10 minutes after everyone else. Our bill was incorrect due to our incorrect order. The update was still incorrect. It took another 20 minutes to sort out the bill.
When the orders were incorrect the owner came out to offer us free drinks and we turned it down as we weren't really interested but really appreciated the offer. THANK YOU to the owner of Pocopazzo for being the first restaurant in Ottawa to offer me a comp when the restaurant messes up!!!!!!!!!!! This is the first experience in 6 years I've had in Ottawa were I've been offered a comp due to horrible service or an incorrect order and its happened to me quite a bit.
I've been to many restaurants out of town and been comped for less than what happened at Pocopazzo. Again I've rarely accepted anything it's just the gesture that is awesome. This is the first time it's happened to me in Ottawa.
Apart from the bad service experience I have to say the pasta dish I had was really good. The pasta was well cooked and the pasta was nice, the gorgonzola sauce was creamy and delicious but not overly thick and the chicken was cooked well. If I come back and the food is just as good Pocopazzo would definitely get 4 stars out of me.
