- Restaurants |
- Nightlife |
- Shopping |
- Coffee & Tea |
- All
Petsmart
Categories: Pets Pet Stores Pets Pet Services Pet Training Pet Stores, Pet Training [Edit]
321 61 Ave SWCalgary, AB T2H 2W7
(403) 212-0888
7 reviews for Petsmart
7 reviews in English
-
Review from Emma G.
11/15/2011
I am one of THOSE dog owners. I have a Chihuahua who wear clothes and occasionally gets toted around in a purse. So when I needed (that term is used really loosely) an argyle sweater for him, off we went to Petsmart.
They have lots of selection in terms of clothes, food, grooming tools, etc. They also have grooming facilities (that look clean and tidy), and dogs available for adoption.
However the service here is above and beyond. I had to return a t-shirt as it was too small, and so both times I had the same cashier. She was SO friendly and helpful, it was awesome.
It's a pretty basic store but the service was really exceptional. -
Review from Starsia E.
Calgary, AB
1/9/2012 2 Check-ins Here
I think it's best to think of this as the Walmart of pet supplies. You should never buy a reptile from them. It is best to go to JJ's reptiles or riverfront aquariums for reptiles as they actually specialize in them and know how to properly care for them. Also cat and dog food should never be bought here as they do not carry one healthy choice for either. However if you need clothes, litter, accessories, supplies or toys for your animal than this place is perfect.
The service in the fish area is usually slow if anyone else needs something too. The rest of the service at petsmart is nice enough. Sometimes the cashiers are fun and friendly.
If petsmart starts to carry proper cat and dog food I will add a star. Cats need grain free high protein food such as Origen, GO, arcana and so on. -
Review from Danelle W.
Calgary, AB
3/26/2011 6 Check-ins Here
This is pretty much the only pet store I visit in Calgary nowadays. I love this location. I'm addicted to the Rollover brand of treats/bones - my dog adores them. I also get both my pets' foods from this store. I like that they carry both brands that are found in the supermarket as well as some higher-end brands.
The staff is extremely helpful. When I'm staggering around under the weight of both my cat and dog food bags, the staff never fails to stop and ask me if they can bring something to the till for me, whether a 20-year-old male or a woman the same age as my mother. They are always willing to answer questions.
The return policy is great, and they stand by their products. I've heard good stories about products not living up to expectation and of the store fixing the issue to the best of their ability.
I also took puppy obedience with my dog here and can highly recommend the program. It was competitively priced and taught me all the essential skills on how to train my dog (don't be fooled... obedience classes are mainly to train the human, not the dog).
Stop by for a visit!Listed in: Five Star places, Pet places
-
Review from Lauren H.
6/22/2011
I love this location. The staff are always helpful and I can always find what I am looking for. Recently I went in looking for something to help an itchy dog. They took the time to ask me really good questions and didn't try to just offer the most obvious solution. The wanted to understand what would work best with my dog based on his preferences. They ended up suggesting something that has worked very well that also wasn't the most expensive option they had. I've noticed the staff seem to stay working there a long time which is an indication that its a well run business.
I've used their grooming facilities as well and they were excellent. Who wouldn't want their dog to smell like a sugar cookie 3 days before Christmas!!??
I also really like how they work with local rescue agencies to find forever homes for dogs and cats who need them. -
Review from Adam B.
Calgary, AB
Unlike some on here, I have had nothing but good experiences here. In comparison to Petland, the prices are far superior, and as well the cats and dogs here for adoption are from animal shelters, not puppy mills or breeders.
This store is always clean, the staff always ask if you need assistance and it is clear that the staff enjoy working with animals and sharing the knowledge they have. Make sure you get a Petperks card, this will represent significant discounts on dozens of products at any given visit. There is a huge selection of foods, toys, accessories and just about anything you would need for your pet.
I always get a kick out of watching the dogs getting groomed at the front of the store. Some of them seem to really enjoy it! -
Review from Christie L.
Calgary, AB
10/19/2009
K, bought a cornsnake there. I've owned snakes pretty much my whole life so it's not like I'm some newbie.
It didn't eat, it bit constantly and they charged me $120 not even knowing what the colour was of it... calling it a "fancy" cornsnake... when infact it would be called a normal type. They were keeping it in a small cage with no hide or heat in one of the back rooms. When I asked about heating I was told that they turned all the heat sources off at night... even for some of the tropical and desert species... WRONG!
They didn't question as to whether I had any of the proper equipment at home.
When I went to return the snake, they said they couldn't give me cash but could give me a store credit or an exchange. I said I'd look at the other snake. It had escaped. And they couldn't find it. Then when I was chatting with the main care guy of the store he told me that they were feeding these baby snakes 4 pinkies at a time! and they were feeding the ball python (who was of a good size) a "cup full of pinkies" because they weren't allowed to feed animals with hair.
Not only that, but their snake cages were right beside the rodent cages. NO BRAINS MUCH! -
Review from Dan T.
Calgary, AB
3/11/2010
What a disappointment! I went here to buy some pet food because their website showed that they were having a sale, but to my surprise, the sale price was nowhere near what their website listed. So I asked about it. And I was told that the website was American. Except that the site I visited was http://petsmart.ca! Again I was told that it was an "American website". What gives? Even if the Canadian site defaults to the American website, they're still one company and they should honour their advertised prices. Or fix their website. Either way, I won't be shopping here anytime soon!
