Passport Canada

4.0 star rating
1 review
Hours:

Mon-Fri 8 am - 4:30 pm

Sat 9 am - 12 pm

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1 review in English

  • Review from Dishan W.

    Toronto, ON

    4.0 star rating
    10/17/2011 ROTD 3/28/2012

    As a new citizen one of the first things I did was get myself a passport application and head on over to apply for a passport.

    I'm going to quickly answer what many of you want to know and that's I got here at 10:15 on a Monday and left just before 10:45 having only to wait for 5 or 6 numbers to get called up before mine.

    You walk in, make yourself to counter 1 where they check that you have all your forms signed, correct picture and IDs. Then given a number, I waited at a pretty empty waiting room with a good number of counters being occupied.
    The worker at my counter was friendly, went through my application and made an edit to one field which you can never fill properly on the computer (tow they require an end date to your current occupation) and she suggested I not choose to pick up my passport as this location is considered a satellite branch to the one in Mississauga and therefore offers no pick up service. If I were to pick it up it would cost $10 more (it does for everyone) and I would HAVE to go to the Mississauga branch on the 31st of the October. Or I can not pay anything extra and have them mailed to me via registered post and receive it earlier than the 31st. Assuming that Mississauga would be very busy with people picking up on the same day I opted for the more convenient and better option of having it mailed to me.

    The office is located in a strip mall just past Bovaird and Main/Hurontario, and not too difficult to find given that they also have a Canadian flag in front of it.
    If you're in some sort of huge rush to get all this done asap there is also a place to get your passport pictures in the mall itself.

    So for being a satellite branch where no pick ups are handled this place looses out on a star but considering the less than 30minute wait time for everything to be sorted out, I give this a good 4 stars!

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