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Park Hyatt Toronto
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
4 Ave RdToronto, ON M5R 2E8
Neighbourhoods: The Annex, Discovery District, University of Toronto, Downtown Core
(416) 925-1234
Announcement
Click for special offers at Park Hyatt Toronto!
http://parktoronto.hya...
- Price Range:
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$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
18 reviews for Park Hyatt Toronto
Review Highlights
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"Amazing view and service." In 4 reviews -
"...to the staff at their annona resturaunt i was impressed." In 2 reviews -
"...if you're visiting for the annual international film fest." In 3 reviews
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18 reviews in English
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Review from Charlotte W.
North York, ON
9/7/2011
Lobby/Check In:
This lobby is what you would expect of a lobby from any Park Hyatt: Classic décor with high ceilings, marble flooring akin to some Georgian townhome of Belgravia in London and a concierge desk ready to cater to every whim.
If you are driving to the hotel, be assured there is valet parking for a charge per night. As you approach the entrance, you immediately see the check-in counter manned by a two-person team. Check-in is very personal with a lot of Mr./Mrs.-Last-Name and a myriad of questions/explanations intended to ensure your stay is as perfect as can be: Explanation of hotel features, a key to the mini-bar, newspaper preference (local, national, international), any last requests, and finally, directions to the elevator of your room and a have-a-pleasant-stay-and-if-there-is-anything-we-c an-do-do-not-hesitate-to-ask. *Pearly White Smile*
I have stayed at this Park Hyatt many times, and really, I am always pleased. The mark of a good hotel (one of many marks in my mind) is that everyone greets you and asks you how you are - from front staff, to cleaning staff, to heck! Any staff that walks by. To some, this might seem intrusive or annoying, but to me, it means that they really do care! (or if not, appearances are everything right?) This also provides ample opportunity in voicing any concerns you might have at any given moment.
Various Room Numbers:
I always reserve the Park King, away from the elevators and a quiet room. Yes, when booking, you can choose many options, such as the ones I listed, and also if you prefer staying at a low/high floor, smoking or non smoking, etc... My Park King rooms are very nice and large which means huge bed and a sitting area over looking Avenue Road. I like the idea of a sitting area as it adds a further dimension to just-a-shoe-box room and provides a seperate area where you can chill or even invite friends over for drinks. Yes, the Park King does accommodate the idea of a small get-together because the room is that big. The Park King is the most basic room category.
Bathrooms are always clean and for a 5 star hotel, the hairdryer is detached. (Hotels are given 5 star rankings based on many criteria including hairdryers - if it is detached versus on the wall). My most recent visit to the Park Toronto had amenities from Le Labo which is a boutique cosmetic company heralding from Paris (and only sold in one store in Toronto). Two robes are provided, slippers, shoe shine kit, dry-cleaning service and ironing board, and the bathroom includes a bathtub and shower. Pure Heaven.
Noise-Level:
QUIET! Because I always ask for a quiet room away from the elevator, I hear nothing.
Extras:
The concierge really can do anything for you. One time I forgot my BB charger, they had one for me to borrow. Another time, I had to go to a party and did not have time to buy a bottle of wine at the LCBO. Well, voila the concierge for getting me two excellent bottles of wine at 10pm to take. I don't think the concierge at this Hyatt is a Cle D'or, but really, total love for the concierge. They will bend over backwards to make anything happen for you - a tip here and there is always appreciated.
There is a resident Hyatt limo service where it can take you anywhere in the downtown core - free of charge. This is great if you don't feel like taking a taxi and if you plan on boozing, this is a great feature for hotel guests. Take advantage.
The concierge on the main floor provides large umbrellas for unexpected rainy days - ask and they will gladly provide.
Park Hyatt Rooftop bar is still one of my favorite places to chill. It is so convenient as it is within the hotel and there is also the main restaurant (Annona). One of my favorite things to do is order room-service breakfast at this hotel and just eat and watch tv.
Conclusion:
This would be a definite in my books - it meets all the basics and then some...and then some...and then some more. This is more than a hotel - it is a place you come back to because people know you, your preferences are always remembered, and of course, it is a Park Hyatt. Every stay has been on a weekend and the average rate of a Park King Room is around $399-$450 (various dependents) not including tax and additional hotel charges. If you are looking for an above and beyond stay, this is it! Moreover, it is very close to the Bloor-Yorkville area which means plenty of things to do and the metro is so close (Museum Station). This is one of my favorite hotels to stay in Toronto.
Hotel Rewards Program.
I am part of the Hyatt Gold Program (free of charge). Similar to other hotel rewards programs, having a Hyatt number means you get points per stay to use for future stays. There are no number of stays or pre-requisites to become a Hyatt Gold member - just sign up. For more information on this hotel rewards program, here is the link: http://www.hyatt.com/g...Listed in: Where to Stay (Hotel Picks and…
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Review from Jon M.
3/25/2012
**ROOFTOP LOUNGE REVIEW ONLY**
A sweet spot to have a nitecap and score a view of downtown Toronto. Somewhere I read that the lounge has the best view of the skyline in the city. Hard to argue with that.
Dark wood paneling, classic bar. Take the elevator in the south tower all the way to the top and walk in like you belong. Enjoy. -
Review from Doug S.
3/8/2012
I found the hotel to be just o.k. Not great. My room was in the north tower, Even though I had a sitting area the room was small. The bathroom was nice and had lots of marble. I made use of the spa and room service.There was no wow factor either in my room or lobby area.
During my stay the hot water broke, and I had to shower in the spa.I went through the lobby in a bathrobe.
As I stay at other Hyatt hotels, I would not come back to this one.! -
Review from Chris P.
11/29/2011 1 Check-in Here
My friends booked a room here and I met up with them for some drinks before heading out for a bachelor party. The room was decent. Not as nice as I was expecting for the Hyatt. I found it quite odd that the room had two double beds, I would think Queens would be standard nowadays.
It's kind of a pain in the ass that you have to phone down to have someone bring ice to your room because they keep the ice machine locked. On the other hand, they'll bring as much ice as you need and are fairly quick about it.
Nov. 30-day challenge 39/30 -
Review from JJ K.
6/8/2011
This review is for the Rooftop Lounge only.
Amazing view and service. The bartenders make a great drink. The reason why it's only 3 star is the price. $21 for a dirty martini! Yikes. -
Review from Eric B.
Ottawa, ON
11/19/2011
What can I say? I only stayed one night, but it's a very luxurious hotel. The bathroom could have used a little upgrading, but otherwise all was well! I enjoyed room service - the flat crust pizza was outstanding! I also particularly enjoyed a meeting in a conference room overlooking Avenue Road staring straight down University Ave. - very picturesque. It's a beautiful hotel, but also very expensive!
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Review from nikki c.
Toronto, ON
8/15/2010
Wow. Just wow.
I was lucky enough to stay at the Park Hyatt this past week for a work conference. From the minute I pulled up front and the valet took my car, I was in the lap of luxury. The lobby is beautiful and the staff were courteous and friendly throughout my stay. Almost every time I passed an employee in the halls they wished me good morning (or evening); when someone saw me headed to the conference room, they would ask how the meetings were going and if the service was alright, etc.
The entire facilities are spotless -- immaculate, in fact. And throughout the hotel there are bowls of potpourri...not the overwhelming floral kind your grandmother has, but elegant and fruit-scented.
My room was perfectly posh. Possibly the most comfortable bed I've ever slept in! It was so difficult to get up in the morning, but totally worth it when I got to shower in the huge tub in the even huge-r mirrored bathroom. I could have stayed curled up in the one-size-fits-no-one robe for the entire trip and would have been perfectly content.
But alas, as I mentioned this was a business stay. Which turned out not to be such a bad thing, considering the breakfasts, snacks and lunches were catered by the hotel. The food they provided was nothing short of spectacular...everything was fresh and delicious, usually with a Mediterranian flair, and literally everyone I was with absolutely loved it! It also never seemed to stop coming. The conference room (surprise) was also wonderful. Perfectly equipped for our party of about 25-30 people. If you're planning a work function and can get manage it, I highly recommend the Hyatt.
Complaints from my colleagues were minimal. One woman didn't receive a wake-up call, a few people had difficulty checking in, and the valet service when we were leaving was slow.
I'm not at all accustomed to staying at hotels like the Park Hyatt, and this was truly an amazing new experience. -
Review from J. M.
9/18/2009
This review is only for the Roof Lounge located on the 18th floor.
The Roof Lounge was literally my office while I was in Toronto...I was appreciative that the staff didn't gave me any attitude for staying there forever..and for that I would give it a 4 star...well that was until 6pm rolled around and then they wanted me to leave...so it's really a 3, but I tried to make up for it by ordering food and drinks.
It's small with a beautiful view of the city. The bartender makes a great Caesar --my new hangover drink. I hate Bloody Mary but for some reason, I can handle a Caesar. I had the salmon wrapped around a breadstick and the tuna tapas. The tuna was better. Their ice coffee is coffee over ice. OJ is not freshly squeezed. The outdoor patio is small. During TIFF, you will definitely see a recognizable star everyday. I discovered that in Canada they only make their burgers well-done due to a mad cow outbreak --I think, so I went for their club sandwich w/ fries. There was nothing special about the sandwich, but I had to pay for space somehow...waitresses were nice. Overall, I had a good experience, and their cocktail drinks made up for their mediocre food. -
Review from Christine K.
Toronto, ON
2/5/2009
After working in hotels in Toronto and knowing the scene I cannot in good conscience give the Park Hyatt Toronto an overwhelming review!
The staff is rude and generally speaking some of the least knowledgeable of the city when it comes to how to treat a custom.
One you first walk in there is no one to meet you, you must search for the check-in desk (just bad design, no fault of the staff)
The spa - yes the services are great and so are the staff, but tell me how can you relax with the room trembling with the rumble of the subway...especially at the ridiculous prices they charge.
The one good thing the "Park Hyatt Toronto" has going for it is the amazing view it offers from it's rooftop bar - there are very few in Toronto that compare, never mind come close.
Finally, I find the rooms very pricey for what the hotel has to offer.
One last thing - they have no idea how to treat the film industry and the city needs the film industry - can someone please tell them! -
Review from Tara A.
12/7/2009
***Review for the Rooftop Lounge Only***
When I am in the mood for feeling like a celebrity, I always head up to the Rooftop Lounge. It has all of the classiness a celebrity could ask for, without the pretentious attitudes.
I went there on Friday night with a group of friends and we sat around the lounge and had a couple bottles of (not so overpriced) wine. There was a fire going in the fireplace in the centre of the room and the ambience of that of a cozy cottage in the middle of winter.
The dress code is smart casual and everyone seemed pretty okay with me wearing a turtle neck wool dress. More casual than smart!
The bathrooms are always a crowd pleaser (believe it or not, I always need to check out bathrooms in places - have since I was a little girl). I always judge a place by its bathroom first!
This place is worth going to for a date or an after dinner drinks lounge.
You also never know who you might see. :) -
Review from Vanessa G.
Toronto, ON
9/16/2008 1 photo
Even if you can't afford to stay in this super swank hotel, I recommend going to the Roof Lounge for a drink. It's located on the 18th floor and provides an absolutely stunning view of the city. The bar is filled with beautiful and rich suede and leather seating and wonderful dark ambient lighting.
There's also a summer terrace which provides an even more breathtaking view of the Toronto skyline. If you're visiting for the first time, it's a great way to see the city. Even if you've lived here all your life, this is a wonderful new way to soak up Toronto.
However, because its the Park Hyatt, the drinks aren't cheap, They do have an extensive list of exotic cocktails (I had something with lychee in it) which are tasty but pricey. We just snacked on some complimentary nuts and olives because even the snacks and light fare they served seemed pretty overpriced.
This is a must see for those visiting Toronto but probably not something you'll find in any guidebook! -
Review from Teresa N.
Updated - 8/27/2008
LOVE LOVE LOVE the Park Hyatt Toronto.
I had the opportunity to stay at the Park Hyatt twice and was REALLY pleased with the accommodations. Rooms were big, bed were incredibly comfy, excellent views, great work out room, amazing view at the roof top bar, superb service and professional staff. The events and sales team were well-organized and quick to respond to any needs. There is even a driver that will take you anywhere in the city (for freeee!).
Though the Park Hyatt is a bit of a trek from the Convention Center, it is still conveniently located to the subway station just half a block down. What's even better is that the hotel is also close to a ton of shopping and theatres. Great location to stay if you're visiting for the annual international film fest.
I also had the chance to experience the spa at the Park Hyatt. WOW. Sure, everything was a bit pricey, but it was definitely worth the buck. I was more than impressed with the facilities and services. Relaxation couldn't be any more than this! If you're looking to take advantage of the spa treatments, be sure to ask about couples treatments.1 Previous Review: Show all »
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8/26/2008 First to Review
I'm absolutely thrilled to be the first one to review the Park Hyatt Toronto! Yay!
I had the… Read more »
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Review from Cheri. A G.
9/24/2008
My SO had to come to Toronto for a week for work. I had never been to Toronto so I asked if I could tag along. His reply was, "I will be working the whole time...what will you do?" OH...don't you worry...I will keep myself busy and I did.
We ended up staying here at the Park Hyatt Toronto. It is a fantastic hotel with great rooms, a nice spa and perfectly located in the Rodeo Drive of Toronto.
One of the nicest hotel in Toronto. -
Review from Najia H.
8/13/2009
Park Hyatt is in the yuppity area of Yorkville. If you're looking for a trendy boutique hotel this may not be the one - but if you are looking for a classy, adult joint - I would def recommend the Park Hyatt. Though the room wasn't as modern as I would like, the spa made up for it. Hotel guests can use the saunas (both dry and wet) and jacuzzi at no cost. Possibly the best spa in Toronto (though having not been in any others who am I to judge?). Amazing views from the 18th floor bar/restaurant.
And much love to Gregory the concierge! -
Review from Anna V.
Toronto, ON
10/17/2008
The Hyatt is a beautiful old-school hotel with standard and over the top rooms. There are tons of banquet halls, more than one restaurant and the full on brass-cart bell hop service. The rooftop is fantastic! Best feature by far. The patio spans the width of the bar like one giant balcony over looking the city. It's a hub for after dinner drinkers and it gets rammed during Film Fest. They serve these great little nibble trays of peanuts and olives and breads. Great spot to bring a date after a nice meal or to have a work-related after work drink with the boss
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Review from Chloe P.
Ottawa, ON
9/20/2010
i have been truely spoiled by the park hyatt! impeccable & attentive staff.
i was in awe of just the lobby itself. from the valet, to the porters to the staff at their annona resturaunt i was impressed.
as a guest you have access to the stillwater spa on the bottom floor of the hotel which has two saunas (hot and dry) and a whirlpool. the spa also includes these little lounges where you can watch tv in privacy (great for killing a few minutes if you decide to book an appointment with stillwater). as well as a guest you have access to the spa lounge which has illy coffee and yummy biscotti!
the only slight concern was i was roomed with a floor full of a wedding party and kept getting woken up every .50 hour or so from them running around down the hall at 2 AM. so i was asked to be moved, and my room was uprgraded for no cost.
i did speak to management and they were so so so accommodating. however i will be back for my third time this winter. -
Review from Alexandra K.
12/4/2008
This hotel is all things glamor. The restaurant is wonderful, the spa is wonderful, and the rooms are wonderful. I stayed there a few years ago for a week and was treated by my mother to a spa pedicure and it was heavenly. They have a wonderful spa facility with skilled pedicurists. Additionally, there were cabanas in the ladies locker room that have mini flat screen TVs . . . quite luxe. There is some great shopping in the area, too.
Listed in: Toronto: Beyond the Maple Leaf
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Review from Michael H.
5/8/2011
I just returned from a 2 night stay at the Park Hyatt. I give it 3 stars due to the prime location in Yorkville only. If you are accustomed to typical 4 and 5 star hotels in the US, Canada and Europe you will be underwhelmed. I reserved a suite and and was given a suite on the 4th floor along the street. The noise was atrocious from the street. I understand that this is a hotel in a city, but a hotel of this a caliber should invest in better glass systems to prevent noise. The hotel's common ares are nice, conservative and appeared to have been updated in the last 10 years. The bed was comfortable. IPod docking stations were for the 3G models only. The bathroom had a very comfortable large tub, but no separate room for the toilet which I would expect in a suite. Generally speaking the hotel rooms, elevators and corridors are a bit tired and need a major overhaul. The hotel appears to have had incremental upgrades throughout the last decade, but occupancy will decline as new properties deliver to the market. The 2 Le Germaine hotels, the Hazelton, the Thompson, the new Ritz Carlton to name a few will eat this hotel's lunch (I visited each of these). A beautiful new Four Season's hotel will open later this year in close proximity as will a Trump hotel downtown. I would stay here again if I traveled here for works and this was a company paid for hotel, but if I had my choice and prices were comparable, I'd opt for one of the newer properties above. If you go, request a room on a floor over 14 facing the park or not on Avenue street.
