Price Range:
$
Accepts Credit Cards:
Yes
Parking:
Street
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take Away:
Yes
Waiter Service:
No
Outdoor Seating:
No
Wi-Fi:
Free
Good For:
Lunch, Breakfast
Alcohol:
Beer & Wine Only
Noise Level:
Average
Ambience:
Casual
Has TV:
No
Caters:
Yes

Review Highlights   

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"Great pastries as already reviewed by others." (in 16 reviews)
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"Good spot for a quick lunch or to grab a quick treat." (in 3 reviews)
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"We ordered the roast beef and grilled veggie sandwich." (in 2 reviews)
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33 reviews in English

  • Review from Mathieu B.

    Roxboro, QC

    5.0 star rating
    12/22/2011

    Français Après:

    I d/l the new-not-so-crappy yelp version on Blackberry (yeah please don't say, I know Blackberry apps suck!). Anyway it was good enough to direct us toward a really cheap place with a pretty decent lunch. Actually a Potage Parmentier with Bacon and a Rosebif sandwich and a Sablé with chocolate chunk. 10:20$. It's quite big with a kind of Bistro-Cafeteria feeling to it but they sell bread and amazing decent size meal. The bread is good, the soup was really ok and the service kind and fast. Well rounded team of staff that's used to lot of people. Located in Vieux Quebec, it's quite touristy but you see it's a real local place too.

    C'est sur la nouvelle application pas-trop-moche de yelp (version Blackberry qui est beaucoup plus décente que la précédente). Je cherchais avec mon ami sa femme et son beau petit poupon une place pas trop cher puis vraiment bien. Le Paillard est une sandwicherie boulangerie avec un petit bistro-cafétéria vraiment pas mal du tout. À mon avis, le meilleur rapport qualité prix de cet endroit très touristique mais toutefois désirées des habitués locaux. Un repas pas banal du tout pour 10.20$ Taxe incluse. La soupe du jour un potage parmentier au bacon - Hmmm bacon - et un demi ciabatta  au rosebif. Très frais, très bon. Une équipe qui roule un bon menu efficace qui dessert un bon lunch pour le midi. Situé dans le Vieux-Québec c'est vraiment un endroit où je vais fort probablement retourné lors de ma prochaine visite à Québec.

  • Review from Scott O.

    •  
    • 8 friends
    • 39 reviews

    Encinitas, CA

    USA
    4.0 star rating
    10/3/2011

    Really good, dare I say great?  No.  I daren't (if that's a word).  

    We enjoyed lunch, but it didn't blow our socks off.  

    Go here for a solid experience if you're losing faith in Quebec City.

  • Review from Sharon K.

    •  
    • 4 friends
    • 7 reviews

    Worcester, MA

    USA
    5.0 star rating
    9/9/2011 3 photos

    Perfect place for brunch or lunch! Paillard has charm, is decently priced, and has really good sandwiches. I got the grilled veggie sandwich on Paillard bread. I have to say the bread was one of the best I've ever tasted. I love anything that is crunchy on the outside and soft and chewy on the inside. My carb-loving friends always get surprised when I tell them I sometimes get tired of bread in my meals (sandwiches, burgers, etc), but I ate every last bit of that bread. The grilled veggies were perfectly cooked, and they weren't too limp or undercooked. I usually don't get veggie sandwiches, but I really liked this one. There were an assortment of interesting drinks that I've never seen in the states, and I decided on a peach spritzer. I wish they sold it down here because it wasn't overly sweet and artificial. My friend also really liked the coffee, and he's a pretty picky foodie so that's saying something.

    I wish I had tried the pastries, especially the macarons. If I ever come back to Quebec City, I will definitely revisit this place.

  • Review from Dallas N.

    •  
    • 21 friends
    • 37 reviews

    Leesburg, VA

    USA
    5.0 star rating
    9/2/2011 1 Check-in Here

    Ok. Seriously???? This place is a dream. Fresh pastries, excellent ingredients, and completely inexpensive!!!

    This could be the best croissant I have ever eaten.

    Just go here, true French bakery experience.

  • Review from Kathleen H.

    Beverly, MA

    USA
    3.0 star rating
    5/1/2011

    I had a great roast beef with horseradish cream here. Very tasty - arugula, tomato, good aged, rare roast beef, spicy red onions, delicious bread.

    Now supposedly, this bakery won some award as "best bakery in North America" from somebody, at some time. . . or so said the tour guide. I got pushed on the tide of the crowd in this place right past the bakery goods, as it was Lunch Time, and very crowded. Well. . . maybe on the way out.

    They did a good job catering to the children in line with no tastebuds who wanted, basically, to eat their food without any actual food in it. . .or flavor.

    There was some minor eye rolling of the staff, (understandably, to my way of thinking) but they were quite efficient, polite, and competent. They did quite an amazing job getting the huge line of people fed quite quickly, actually.

    This is not a lovely intimate cafe. Go elsewhere to nurse your cappuccino. It feels like a cafeteria, but the food choices are significantly better than that. A friend had a salad with duck. Again. They like duck here, which makes me like them. Quack!

    High ceilings, bright, white, clean. Eat.

    I want those croissants. . . .Whooooooooosh. . . .pushed right out by the crowd of children I came in with. I'll be back to try the baked goods on my next trip to Quebec City, and come at a Not Lunch Time hour so that I don't feel like sheep in a chute.

    mmmm. That roast beef sandwich was good.

  • Review from Brian S.

    •  
    • 18 friends
    • 7 reviews

    Dexter, MI

    USA
    5.0 star rating
    7/27/2011

    Consistently delightful, and a no-brainer for lunch or inexpensive dinner.  The Turkey BLT was great.  Grilled Vegetable Panini was the best the spouse has ever had.  Son loved the soup.  The macaroons are to die for.  The vast selection of ice creams was nearly overwhelming.  A slam-dunk value in this potentially pricey town.

    With the skillful branding, restaurant design and management, I remain surprised Paillard is not a franchise (but then again, neither is kin deli Zingerman's in my home town of Ann Arbor, MI - one of Paillard's principals hails from Michigan, and so this fact couldn't possibly be lost on her).

    Just go.  No regrets.  Tasty!

  • Review from Lulu T.

    Falls Church, VA

    USA
    4.0 star rating
    9/18/2010 2 photos

    This place is great for a quick bite.  We ordered the roast beef and grilled veggie sandwich.  Both were served on fantastic bread and tasted great.  The price is also very reasonable.  

    The restaurant also has a large pastry and gelato selection - unfortunately we didn't get to try it because we were stuffed with sandwiches :)

  • Review from Joe J.

    •  
    • 58 friends
    • 93 reviews

    Gilbert, AZ

    USA
    2.0 star rating
    10/13/2010

    A lovely space with decent pastries. It is horribly marred by appalling service and being understaffed. There appears to be only one or two people who are trained and a half dozen who have no clue. Lines of customers wait impatiently watching the bedlam.  I almost went behind the counter to make my own macchiato and did go behind the counter to get hot water for my wife's tea.

    The tarts and macarons are actually quite decent once you calm down enough to enjoy them. The place does seem to appeal to people with infinite time, as there are many students on laptops (nursing a coffee) at several communal tables.

  • Review from Karyn M.

    •  
    • 0 friends
    • 5 reviews

    New York, NY

    USA
    4.0 star rating
    11/13/2011

    If you're looking for a good, solid place for lunch or breakfast, go to Paillard. Had a delicious Thai chicken sandwich one day and the Paillard salad another.

  • Review from Pam J.

    •  
    • 1 friend
    • 40 reviews

    Minot, ND

    USA
    3.0 star rating
    8/11/2011

    Not as good as Baguette et Cie (see my other review) but still pretty good. Service at Baguette et Cie a bit better. I will return to Bagette et Cie but probably not Paillard.

  • Review from H S.

    •  
    • 0 friends
    • 85 reviews

    Manhattan, NY

    USA
    3.0 star rating
    7/6/2011

    I was at this place for a coffee and pastry over the July long weekend and found it to be nice and spacious. They had long tables that seemed ideal for large groups.

    We were a group of 4 and a baby and like many families everyone has there own preferenace, some want tea, others want coffee, Capuchino. Kids want pasteries etc,etc.

    I found ordering a bit chaotic as they had 2 counters you have to figure out whet you want and me in the appropriate line. For e.g. COFFEE was in the first counter but Latte was on the second counter. Pastries were one the first counter but Sandwiches were on the second.

    It was crowded and long line, they should better organize. The pasteries and coffee was nice.

  • Review from Gretchen N.

    •  
    • 29 friends
    • 9 reviews

    Manhattan Beach, CA

    USA
    4.0 star rating
    5/8/2011

    I can only speak for the macaroons, but they are fantastic!  My husband and I are halfway through a sampler if 6 flavors and they are all great.  I also liked the atmosphere and the vibe.

  • Review from Chris B.

    •  
    • 0 friends
    • 2 reviews

    Duluth, MN

    USA
    3.0 star rating
    7/24/2011 2 photos 1 Check-in Here

    Gave it three stars mainly for value.  Low prices and decent fare.  Croissant was very flaky and buttery.  Had the chicken with spicy mayo and Dijon.  Pam had the ham and cheese croissant.

  • Review from Lorraine L.

    •  
    • 52 friends
    • 220 reviews

    Los Angeles, CA

    USA
    4.0 star rating
    8/21/2010 1 Check-in Here

    Paillard was our first stop in Quebec City after our train ride from Montreal on recommendation of our Frommer's guide. This place is massive. It's kind of cafeteria style, where they have separate stations for the boulangerie, pastries and desserts, and full meals. Everything looked very fresh.

    I had the ham and cheese croissant, and the croissant was very light and flaky (not too buttery) and huge. The ham was delicious, flavorful and hand-carved. We also came back before we left Quebec City to pick up a few small breads for the train ride back to Montreal. All the bread was deliciously crispy on the outside and super soft on the inside.
    I had the impression that it might be a chain, but they seem to be independently run. Good spot for a quick lunch or to grab a quick treat!

  • Review from Brandon W.

    •  
    • 23 friends
    • 127 reviews

    Lexington, MA

    USA
    5.0 star rating
    4/19/2010 2 Check-ins Here

    Amazing croissants. The croissants were soft and buttery on the inside and flaky and lightly crispy on the outside. The taste was buttery and just a hint of sweetness. We came in for a quick bite and ended up buying six additional croissants.    

    We are coming back tomorrow to have croissants for breakfast.

  • Review from Aaron H.

    •  
    • 0 friends
    • 6 reviews

    Lincoln, RI

    USA
    5.0 star rating
    7/8/2011

    Great sandwiches. Flavorful and a quick place to pick up lunch. Great atmosphere. They also have pastries. Nice lighting (very bright which I like)

  • Review from M. C. M.

    •  
    • 0 friends
    • 193 reviews

    New York, NY

    USA
    3.0 star rating
    8/31/2010

    Delicious sandwiches.
    Weak soup.
    No sides offered or included, which makes prices a little to high for what you get.
    Long-ish line at lunch time.
    Bathrooms are up 3 flights of stairs.

  • Review from Deanna D.

    Medford, MA

    USA
    3.0 star rating
    6/22/2010 1 photo

    This is good spot to grab a quick lunch. The space is bright, modern, and clean with a decent amount of seating.
    We ordered the Asian Chicken Salad & Beef Bistro Sandwich--- Both were good but nothing special. However their homemade gelato was fantastic!! They had a great selection of flavors and we split a 5 flavor sampler that included tiramisu, panna cotta, pistachio, and some others all of which delicious!!! They also had a huge assortment of pretty pastries and beautiful croissants. I will be back for the gelato!

  • Review from Gaby B.

    •  
    • 2 friends
    • 6 reviews

    Ottawa, ON

    4.0 star rating
    4/29/2010

    Great pastries as already reviewed by others. Nice sandwiches too.
    Ambiance average, feels very chain-like, no real atmosphere. But great for stopping by during touristic activities!

  • Review from Bijan V.

    Toronto, ON

    5.0 star rating
    8/27/2008 1 photo

    I don't know what to say about this place. Can quite possibly be summed up as the best place to grab some food while touristing around in old Quebec.

    Having great desserts/pastries, homemade gelatos, beer and sandwiches, soups, etc - this is the best place to grab some food if you don't want to sit down at a restaurant and spend a lot money per person.

    If you're deciding between the sandwiches, I'd say the chicken was by far the best, followed by the vegetable and then the beef. Not to say they are any bad but just my preference cuz I kept going back for more! The beef sandwich has caramelized onions and blue cheese which give it a great taste that goes with a nice pint of beer!

    Everything is freshly made here and the food is really good! It's no wonder why there's always people there from early in the morning till late at night!

  • Review from Tom T.

    •  
    • 9 friends
    • 9 reviews

    Toronto, ON

    3.0 star rating
    12/7/2010 3 photos 3 Check-ins Here

    Spent three days in Quebec City this week and looked forward each day to breakfast at Paillard. Freshly baked goodies abound in this new york style interior old city cafe. Coffee is better than i expected. Sandwiches are freshly made. They may not be massive, but the price isn't either! The staff are very friendly and the experience memorable. Looking forward to going back!

  • Review from Atlas M.

    •  
    • 1 friend
    • 14 reviews

    Seal Beach, CA

    USA
    3.0 star rating
    5/24/2011

    This bakery is very popular - with tourist and locals alike - and it's in all the guidebooks.  But...it's just OK when it comes to break and pastries (I didn't try the sandwiches).  You can find better bread and pastries at other bakeries and grocery stores close by.

  • Review from Pierre-Luc D.

    •  
    • 2 friends
    • 15 reviews

    Québec, QC

    4.0 star rating
    1/24/2011

    Best croissant in town.

    Baguette with an extra crispy crust and soft on the inside. There are so many bakeries in the city that suck at this. I'm a fan of their sourdough baguette!

    Macarons are also pretty good. Hazelnut is my favorite.

  • Review from matt g.

    •  
    • 29 friends
    • 31 reviews

    Littleton, CO

    USA
    3.0 star rating
    8/7/2010

    Good... but it is the Panera Bread of Quebec (although I'm not sure if it is actually a chain or not).  If you are looking for something "local" this is not the place, but the croissants were great (light and flaky), lunch looked interesting and they also serve wine and beer.

  • Review from Joel S.

    •  
    • 4 friends
    • 98 reviews

    Washington, DC

    USA
    5.0 star rating
    8/30/2010

    I don't think sandwich shops or pastries get much better than this, at least not at the very reasonable prices here. Absolutely delicious fresh pastries, and terrific sandwiches. Ambience is just a big, IKEA-looking space with lots of seating. Great place to get a picnic lunch before biking or visiting the Plains of Abraham for the day.

  • Review from Susan J.

    •  
    • 6 friends
    • 35 reviews

    Houston, TX

    USA
    4.0 star rating
    6/29/2011 2 Check-ins Here

    Good, economical, casual food with a great selection!

  • Review from Santiago O.

    •  
    • 4 friends
    • 6 reviews

    Anjou, QC

    3.0 star rating
    6/17/2010

    Paillard is great if you're looking for a quick croissant or sandwich but it lacks the soul of a small café.   The food is good and the cafeteria style service is excellent but if you're looking for a quaint café, this isn't it.

  • Review from Kaylan S.

    •  
    • 146 friends
    • 161 reviews

    San Francisco, CA

    USA
    5.0 star rating
    12/9/2009 7 photos

    ahh just loverly!
    it gets 4.6 stars!

    ....the pastries are divine. buttery, flakey, and perrrrfect for tea-dunking. i can not speak to their cakes or sandos, and sadly did not take the opportunity to eat any macarons ;(
    their shelves are lined with fantastic pantry goods such as mint infused honey, jams and jellies, sauces and olive oils.

    the atmosphere is clean, open and bright. however, i did get a strong sense of corporate-ness and the cookie-cutter business model versus the quaint, small French bakery that i was so hopefully anticipating. i guess even small, heavily-European influenced cities must stamp out the old mom&pop shops and go with what works for the bottom-line and to keep up with demand. i foresee this place being replicated into airports, museums, etc etc.

    moral of the story: its a great place to grab a quick pastry or meal, or to order a unique cake-log or giant tower of macarons for a special occasion!

  • Review from Jenn F.

    •  
    • 1 friend
    • 15 reviews

    Calgary, AB

    4.0 star rating
    5/27/2011

    Kind of a cafeteria type setting, but the croissants and pastries were all delicious! If the weather is nice, pick up some baked treats to go!

  • Review from Marcos L.

    •  
    • 6 friends
    • 102 reviews

    Chicago, IL

    USA
    5.0 star rating
    11/4/2009

    Nirvana. Great coffee, great baked goods, great ambience (if you like the cavernous, slightly antiseptic French bakery look). Nice & big, so you should be able to snag a place on the long communal table. My only gripe is that half the time when I went in, it was packed!

  • Review from Fortuna F.

    •  
    • 3 friends
    • 66 reviews

    Beverly, MA

    USA
    5.0 star rating
    2/5/2010

    Delicious!  Amazing pastries, especially around the holidays they sell Yule Logs that are rich and perfect

  • Review from s. h.

    •  
    • 0 friends
    • 16 reviews

    Etobicoke, ON

    4.0 star rating
    8/3/2010

    Yummy lunch spot it a food court format... One counter for sandwiches, soups, etc., one for ice cream, one for pastries/dessert. Long communal tables as well as a few café tables outside. The employees all were happy to speak english. Our family ordered hot sandwiches, cold sandwiches, and soups. All of them were inventive and delicious. Paillard is several big notches above Subway. Plus, you can get a beer with your lunch, they have 3 on tap.

  • Review from Eduardo B.

    •  
    • 0 friends
    • 6 reviews

    Riverside, CT

    USA
    5.0 star rating
    4/15/2010

    Perfect spot for a light meal. The sandwiches and pastries are amazing. The creme brulée had an amazing texture.

Read more reviews for this business: French (1)

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