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Pacific Honda
Categories: Hotels & Travel Car Rental Automotive Auto Repair Automotive Car Dealers Car Rental, Auto Repair, Car Dealers [Edit]
816 Automall DrNorth Vancouver, BC V7P 3R8
(604) 984-0331
One review for Pacific Honda
1 review in English
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Review from Mike P.
9/18/2010 1 Check-in Here
We recently purchased a new vehicle at this dealer. For the most part the experience was wonderful.
The good
1) we went in a few times to the dealership and got EXCELLENT service from the Bryan and Brian. It was refreshing that two car salesmen worked together so well for us to get the deal done. We ended up getting a refund from Honda (sale thing) and Brian even drove across the cheque across town to drop off at my work because we were going out of town the next day!
2) the dealership manager was excellent. He was polite courteous and congratulated us a few times on our new Honda. He evaluated and gave us a fair value for our trade in and a super good price on the new car.
3) jas the insurance broker was super nice, efficient and good at processing the transfer, he even helped us with the cdi insurance info
4) Keith who showed us the car and all the functions was great, very knowledgeable and nice. Understanding that this was a big purchase for us and treated it as such.
5) We bought close to the end of the month, just make sure you confirm with your salesman that if you buy any promotions in the subsequent month will be applied to your purchase if they are better. For us this meant we got an extra $1k + tax refund after the deal closed!
The bad
1) I expect to be grilled to buy the extended warranty. I just didn't appreciate the approach. The sales pitch came across as patronizing and a bit dishonest (noone turns down the extended warranty...riiiight!).
2) Our thankyou card consisted of a $1 scratch & win....I think just the card would've made a better impression.
Anyways mostly a great experience, the one or two "bads" prevented 5 stars, but would definitely go back to pacific Honda next time I'm in the market for another car. They definitely made what I thought would be a painful process VERY smooth!
