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Old Navy
- Price Range:
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$$
- Accepts Credit Cards:
- Yes
4 reviews for Old Navy
4 reviews in English
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Review from Amy T.
5/21/2012
I may not always find what I'm looking for at Old Navy, but they are damn good with their customer service! There is not a single time where I didn't get great service here. The staff are always helpful, friendly and in a good mood. (Not in a fake way either)
It keeps me coming back and 1/10 times, I find something cute. You see, good customer service is important. (For all your retail businesses out there!) -
Review from Danielle B.
Vancouver, BC
4/16/2012 4 Check-ins Here
Hi my name is Danielle, and I have been totally addicted to Old Navy since 1995, when the store opened up near me in Redwood City, California.
I am disappointed that the US selection of clothing has not been fully imported to Canada yet, but a recent questionnaire from Old Navy did ask if I would be interested in a higher-end line of clothing at Old Navy, and I dutifully answered "h*ll yes!"
In terms of ladies' wear (the only part I generally shop), this location has the full line of Canadian-available Old Navy wear, which is to say casual, almost-business-casual, workout wear, and accessories. They participate in the Old Navy promotions as expected, and if you are in the store frequently, you will almost always get surveys, bonus cash, or stamp cards to make virtually every purchase a "sale" purchase. I find their regular prices are only okay, so I appreciate the discounts.
Old Navy clothing is not always made to last multiple seasons, but I have found that the jeans and khakis, including shorts, do have a significant life span, as do some of the sweaters. The dressy & career lines from the States last indefinitely, which is also why I want to see those for sale in Canada.
I personally don't expect t-shirts to survive very long, between the kids and dogs I hang out with, and for the $3 each I paid on Boxing Day, they can fall apart quickly and I will not complain (they are still hanging in there, FWIW). Speaking of Boxing Day, I did get up early last Boxing Day and waited in line with a friend at this Old Navy location for a free Kodak HD waterproof video camera, and some amazing deals (about $170 worth of merchandise for $45, including quite a few of the aforementioned t-shirts). -
Review from Shannon B.
Coquitlam, BC
7/10/2011 1 Check-in Here
The last time I was here (about a year ago) I was generally displeased with everything about this location. It was a mess, the sales staff were inattentive and miserable and all the clothes was cheap looking. Today I went in and bought a decent dress for $30. They seem to have organized the place a bit more and I think they added more changing rooms. The staff was very friendly. There was one guy (the manager?) who was pretty annoying though. He was one of those people with no inside voice so I could literally hear him talking to other staff no matter where I was in the store. When I was paying for my dress he started yell-talking to the cashier that was helping me and it was pretty irritating.
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Review from David L.
Updated - 5/8/2011
Their service is getting better. People actually greet you when you browse and they ask you if you need help. They have a large section of plain t-shirts with many colours to choose from.
1 Previous Review: Show all »
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8/26/2010 First to Review
The quality and style of the clothes at Old Navy in general is mediocre. The fit and craftmanship of… Read more »
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