Montana's Cookhouse & Saloon

2.5 star rating
4 reviews

Category: Canadian (New)  [Edit]

75 Consumers Drive
Whitby, ON L1N 9S2
(905) 665-5776
Accepts Credit Cards:
Yes
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
Yes
Delivery:
No
Take Away:
Yes
Waiter Service:
Yes
Outdoor Seating:
No
Wi-Fi:
No
Alcohol:
Full Bar
Noise Level:
Very Loud
Has TV:
Yes
Caters:
No
Wheelchair Accessible:
Yes
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4 reviews in English

  • Review from Lisa C.

    Toronto, ON

    4.0 star rating
    5/11/2012

    I'm surprised to see the poor reviews of this Montana's location after I had such a positive experience last week myself!

    After a few poor dining experiences at local restaurants, my boyfriend and I decided to head to Montana's since its one of his favourites. We came in on a Saturday night and it was busy as expected. The hostess told us about 15 minutes for a wait and she was bang on - 15 minutes later, we were sitting at a table ready to order.

    I haven't eaten at Montana's much but its always been pretty good, so I was hoping for more of the same. My boyfriend decided to order ribs and I ended up trying out the quarter chicken dinner with corn, sweet potato fries and a little cornbread too. Our meals didn't take too long - I didn't have much time to draw on the table before our food came out; I'm not sure if we had just missed the dinner rush but our food came quickly and was definitely hot!

    My chicken was quite good and the sides that came with it were as well. I couldn't eat everything on the plate since there was so much, but I did steal my boyfriend's cornbread and I ate both his and mine - they were really good! The sweet potato fries were really nice and crispy but I could have used something to dip them in, as most places serve those fries like that. The corn was good but kind of odd, spicy (and i know the menu specifies that). Overall, a pretty good looking plate for the price! I did get to try some of the ribs and ... oh my... they were quite good. I'm glad I didn't order them for myself because I never would have been able to eat all of them, but next time I MUST get those ribs. So very very good!!

    Our waitress was very nice and attentive, made sure that a new drink was on the table before the old one was finished and she made sure that our food was good and that we were enjoying everything. Not too much and not too little - great service, just how I like it.

    Overall, pretty damn good experience at Montana's! I didn't have high expectations but I'll definitely be going back sometime soon and will try out a few more things on the menu. I think its worthy to note that all the restaurants in this plaza tend to get slammed with people on weekends. I was prepared to have to wait for my dinner (because of lots of people waiting for tables, slow kitchen or service) but everything came really fast, hot and with great service. I'll be back for sure!

  • Review from Rajendra S.

    • 2 friends
    • 10 reviews

    Ajax, ON

    2.0 star rating
    1/2/2012

    Went here around opening time (11 AM) on a Monday.  The only person present was the bartender, well, someone in the bar area.  Anyway, turns out he was also our server.  His service wasn't bad, but the food was.

    I ordered the salmon and the portion of salmon, rice, and vegetables were very small and mostly salty.

    For dessert I ordered the cookie in a skillet (not sure of the correct name) - no flavour, just sugar and syrup.

  • Review from Kenneth M.

    • 0 friends
    • 1 review

    Whitby, ON

    2.0 star rating
    5/5/2012

    Out of all the restaurants where I've eaten, I'd say Montana's has barely adequate service and the kitchen is ALWAYS backed up.  I've tried many Montana's locations just to see if there was a trend, and there is.  I've waited an hour for a burger on occasion.  I wouldn't plan on going there if you're in a hurry, especially during busy times, like DINNER!!

  • Review from Rhae N.

    • 5 friends
    • 17 reviews

    Ajax, ON

    2.0 star rating
    10/6/2010

    Picture a seeing a cheeseburger being delivered to your table. You are famished and have been waiting for this moment all week. You go to take a bite and the bun is the hard and dry, yet the burger is succulent and condiments are the tastiest and freshest that has ever hit your lips.
    This summarizes my families recent trip to Montana's.

    My wife and I made reservations this past Saturday afternoon for our family of 4 plus 4 of my daughters girlfriends to celebrate her 9th birthday after watching Nanny McPhee ( small c BIG P) at her favourite restaurant.
    I want to emphasize MADE reservations here over the phone prior with the GM. Anyways, we finished watching the movie and walked over to Montanas. When we arrived we were about 30 minutes early. Insert hard and dry crust. The restaurant was not busy at this time with maybe 4 groups sitting at tables. We waited over 5 minutes for anyone to acknowledge we had came through the doors. Now, one of the first things I was taught in retail is to make an effort to connect with anyone who walks through your doors. Apparently, Montanas Whitby did not attend that training. I had to finally walk over to the bar to get someones attention. Finally when a waitress came over we said we had made reservations for 8. She checked and then realized someone must have given away our table to another party. Just like Senfield said, " they know how to take the reservation, but they don't know how to HOLD the reservation. How can you give away a table that was reserved. Another 5 minutes passes for her to put together the table.

    Insert juicy cheeseburger. The waitress was okay through the service. She had a friendly disposition in dealing with the children. The food was fresh and hot when it came to the table and everyone received the orders in a reasonable period of time. We one girl who came just for the dinner and arrived after everyone else received their dinner. By this time, it was around 530 and the kitchen was backed up. The waitress put in a good effort letting us know how long the last order will take but could have offered to bring out her salad first if the burger was taking longer.
    She brought out a special dessert for my daughter and they sang the b-day song for her which was great and we appreciated. She was a touch embarrassed and we got some good photos of her with the huge moose antlers. A person who looked like a manager came over and asked how the service was and I explained what happened in the beginning and he did apologize.

    Onto the the dry and crusty bottom part of the bun. When we were settling up the bill, the total came to just under $80. I am not complaining of the price at all. Excellent to feed 2 adults and 6 children for just under $80. But I do have a problem when I gave the waitress 4 $20's and she returns with a $20 bill and change. I asked her if she had change for the $20 bill she gave back to me and she replied that someone just paid with a $100 bill and she didn't have change. REALLY? No one in the restaurant has 4 $5 bills for a $20 bill! WOW! You expect and are forcing me to tip you $20 after what happened when we first walked in? I felt insulted. I then asked if she could check with someone else for change and she then comes back with 4 $5 bills. Real slimy tactic by the waitress to get a couple extra bucks.

    I will not be returning to this Montana and will be talking my daughter into going to next favourite restaurant which Safari Bar and Grill.

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