Mongolian Grill

4.0 star rating
7 reviews Rating Details

Categories: Mongolian, Buffets  [Edit]

75 Consumers Dr
Whitby, ON L1N 9S2
(905) 430-2202
Hours:

Mon-Thu 11 am - 10 pm

Fri 11 am - 11 pm

Sat 12 pm - 11 pm

Sun 12 pm - 10 pm

Parking:
Private Lot
Accepts Credit Cards:
Yes
Price Range:
$$
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
Yes
Delivery:
No
Take Away:
No
Waiter Service:
Yes
Outdoor Seating:
No
Good For:
Lunch
Alcohol:
Full Bar
Wheelchair Accessible:
Yes
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7 reviews in English

  • Review from Stephen Y.

    • 17 friends
    • 6 reviews

    Oshawa, ON

    4.0 star rating
    4/18/2011

    An entertaining novelty with poor service, but quality food.

    I've been here about 6-8 times now, and always this location, although I am sure their are locations.  Mongolian Grill all but cries out that it is a chain restaurant.

    Like the other reviews explained, you sit, order a drink, have a salad and/or soup, then go fill up a bowl of raw meat, vegetables, sauces and spices before giving it to the cooks as they prepare it in front of you with cooking swords.  When you return to your table,  a bowl of steamed white rice and flour tortillas will be waiting for you.

    You have the choice of a meal (once) or a feast (unlimited visits to the grill).  I think the difference in price is about $3.00, although I always fill my initial bowl to the very top, I have never needed the feast.

    The restaurant is not very big, and the staff tries to keep from opening the 2nd floor whenever possible, even if there is a wait at the front door, which is very inconvenient in the winter time.  VERY COLD!

    The staff has always been friendly, but all they really do is bring you drinks, clear your plates, and bring you your bill, and it always seems that they are either too slow, or too understaffed.  Either way it has been a problem.

    Earlier I mentioned that I have never had the "feast", just the "meal", yet I always seem to get charged for a "feast", so my biggest tip is to MAKE SURE YOU CHECK YOUR BILL.  Don't get charged for the wrong order.

    Even though I love the food, and the ability to create and fine-tune my own dish, the service is not good enough.  I return because of the food, but unfortunately I know what I am getting myself into in regards to the service.

    I'm curious to hear your responses on the service.  Is it just bad luck on my part?

    Stephen Y

  • Review from Fred B.

    • 1 friend
    • 12 reviews

    Ajax, ON

    5.0 star rating
    8/25/2009 3 photos

    This place is stir fry paradise for the young and old. Its right in the heart of the Whitby entertainment complex (In front of AMC). The place isn't much to look but they do have outside seating for the wilderness crowd.The waitress serving are somewhat friendly, all they do is serve the drinks and take your plates. When you order your refreshments, you run up to the buffet style display, grab the bowl, and start filling it up with noodles, veggies, and your choice of meat.

    As you make your way through the sometimes crowded and sometimes fruit fly infested buffet, you'll see a variety of sauces to which you can choose from. My favourite sauce is the Szechuan sauce which claims to be spicy but it really isn't (Spicy sauces are in the red buckets). When approaching the sauce, don't be embarrassed to load your bowl with the goodness of flavor because if you don't, your food might get burnt. When done, give your food to the nice chef and watch your food get made. Tipping the chef is recommended because they do a little more than the waitresses and are also nicer (Tip jars are near cooking area).

    They also have a salad bar before you start your journey, but why are they in front of the washrooms is beyond me. Anyway the food is fantastic, you just need to customize it to your liking. Lunch is $9.99 for one bowl and one stop to the salad bar, the feast is unlimited everything for $4 more (That's what i get). I only go for lunch, never tried dinner.

  • Review from Terry C.

    • 5 friends
    • 11 reviews

    Whitby, ON

    5.0 star rating
    6/2/2009

    Fabulous!  Love this place!

    If you love stir fry, this is your place!  Pick your own ingredients and they cook it right in front of you.  If you just want one bowl, great - pay for one.  If you want more than one, go for the feast and it is endless.

    Even when the place is packed, their system of cooking works well and is efficient.

  • Review from Scuba B.

    • 14 friends
    • 72 reviews

    Whitby, ON

    2.0 star rating
    3/21/2010

    This is not fine dining or great food ... Its dining entertainment.

    You are the chef as you fill your bowl with with veggies and raw meats then hand it to the kids who move it around with wooden sticks on a giant circular flattop grill. (btw- am I the only one who wonders about raw meat out with the public...)

    While it is kinda fun to do, its not an ideal way to cook stirfry if you really want some depth of flavour, control the doneness of veggies or avoid burnt garlic etc.

    Even with the large variety of sauces and spices available everything seems to taste the same or becomes dominated with spice or is a mix of cooked, undercooked, overcooked or burned.

    For $18 pp at dinner I would rather have something prepared by a chef (or a line cook)  in a logical order with care and enjoy it,  rather than charred food slapped around with hockey sticks by minimum wage high school kids.

    Is it fun and worth a chance?  - Yes but go for lunch and save some time and $

    Is it worth going back to? Not really but everyone has different standards on food and it's preparation..

  • Review from Jeff Q.

    • 11 friends
    • 14 reviews

    Ajax, ON

    4.0 star rating
    5/15/2011 2 Check-ins Here

    Great concept for a restaurant experience. Thoroughly enjoyed the food and the experience!

  • Review from Chuck H.

    • 0 friends
    • 8 reviews

    Barrie, ON

    2.0 star rating
    11/6/2011

    Expensive Stir fry.  Food was okay, but nothing special.  More atmosphere rather and good eating.  Definitely worth going to once to experience.

  • Review from Adam P.

    • 19 friends
    • 102 reviews

    Toronto, ON

    5.0 star rating
    7/28/2009

    Out of the different Mongolian Grill's peppered around the GTA, all of which offer a different style, this one is my favourite. This restaurant is in a chain of Mongolian Grills with a J.B.'s in front of it. The difference from the Kahn Grills in Markham and Toronto is that this one doesn't have an Asian flair to it.
    I was thinking about what they have on their menu, and although they do have one, I don't think I've ever looked at it because everyone who goes there gets the buffet. For those who don't know, the setup of the place is to go up to the buffet, put in a bunch of raw meats, vegetables, sauces, and spices, give it to the cook who cooks it on this huge flat top grill, and in a few mins gives you a cooked meal. What makes it so awesome is that there are a wide variety of sauces and spices, so there are a plethora of possible meal combinations.
    The tastes of the meals can vary, depending on the consistency of building your bowls and how long the cooks cook the food (sometimes they cook it too long drying out the food). There is few selections of AYCE establishments if you don't want Japanese or Chinese.
    Dinner time at this place can get rammed, and may be a little frustrating when you build your bowl and have to wait in line to get it cooked. This is why I go around 3 on a Saturday; they have the exact same menu, its pretty dead, and instead of paying $20 for AYCE, its $14. There is also the option of only going up once and paying a much less price.

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