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Mirage Grill & Lounge
Categories: Food Coffee & Tea Restaurants Breakfast & Brunch Restaurants Canadian (New) Coffee & Tea, Breakfast & Brunch, Canadian (New) [Edit]
117 Eglinton Avenue EToronto, ON M4P 1H4
Neighbourhoods: Mount Pleasant and Davisville, Yonge and Eglinton
(416) 481-9444
- Hours:
Mon-Thu 5 pm - 11 pm
Fri 5 pm - 2 am
Sat 11 am - 2 am
Sun 11 am - 11 pm
- Accepts Credit Cards:
- Yes
- Price Range:
-
$$$
- Takes Reservations:
- Yes
- Take Away:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- Yes
- Wi-Fi:
- Free
- Alcohol:
- Full Bar
- Wheelchair Accessible:
- Yes
6 reviews for Mirage Grill & Lounge
6 reviews in English
-
Review from Bernadette L.
Toronto, ON
4/4/2010
Don't come to Mirage too hungry because the menu is quite lengthy to get through and you will spend 15 min end-to-end before picking something out.
They are most at home doing Italian fare so order from the pasta and pizza portions of the menu to ensure highest satisfaction. I give them credit for offering a very generous bowl of hand-made ravioli when some other Italian resto raviolis can't cast a shadow on the dining table (ahem, Terroni).
Nothing wrong with the taste of most of their dishes; and certainly no complaints about serving size. But I simply feel sometimes that more energy could go into improving the quality of ingredients, such as fresh chicken breast as opposed to frozen and pre-seasoned.
Oddly enough, the only food item I have seen undersized would be the appetizer bowl of soup. It also seems to be of soup-mix calibre. If confronted with the decision, go with the Caesar instead.
Desserts are delish - go with the Perfect Couple or a Brownie Chill - and make sure you have at least 3 other peeps to share with.
I will say that Mirage lacks in finesse, it makes up for in a manager who would do anything to make the guest happy. I have seen it myself - he really wants you to eat well, relax and enjoy the crowd. There's potential here, if they could survive the Yonge & Eg curse at Lillian's corner. -
Review from Terry P.
5/8/2010
Not impressed. Went here for a friend's birthday on a Saturday night at 8:30. The place was less than half full, but yet service was slow and less than attentive.
Our friends had pasta dishes which were served with a caesar salad as an appetizer. The friend's comments were not favourable as the salad was over-dressed. The pasta itself was tolerable but salty. We had a smoked salmon appetizer for two, which was ok.
It was a cold evening and the layout of this place allows all the cold air to blow in, meaning that because we were seated near the door, we were freezing all evening.
Our server was not knowledgeable about the menu, and when asked for their martini selection said "Off the top of my head, we have chocolate, lychee, cosmo, or we can make what you want." Not what I expected from this type of establishment.
I would not go again. -
Review from Archana R.
Toronto, ON
8/22/2011
The place looks nice looking but is so dead.. The food is good. The service is bordering at terrible. I have been here multiple times because its so close to where I live and coz there is noone here, its a perfect place for my bf and I to catch up. But man... is their service crappy. You will have to practically dance on the table to get the waitress's attention, which is weird coz there is noone else there!
This one time, I used a groupon there and they practically lie to your face about how they cant accept groupons unless printed out. We argued for a good ten minutes after which, I was frustrated and wanted to talk to their manager. Suddenly, all was well. They had no problem accepting my groupon. This is specially weird, coz you would think for a customer that visits often, they wouldnt try to play such dirty games.
NO GOOD! -
Review from Stephanie P.
Scarborough, ON
8/20/2011
The worst service I've ever gotten!
My cousin booked this venue for her 21st birthday 2 months ago requesting a fixed menu for $30/person + grat + drinks, and music + a dancefloor for about 50 people.
Reso was at 8pm about 15 people were already seated when I got there at 8:30. No one came until my brother politely asked for a server who was walking by if we could order a round of drinks. She said she wasn't our server but said she'd get her. She comes back and ends up taking our order.. kind of. She didn't know what beers they had by the bottle even though they only had rickard's red on tap. They only had 3 bottles of Corona left... on a Friday night. We ended up getting our first and ONLY round of drinks about 15min later.
As the surrounding smaller tables arrive, our table of 14 is filling up as well. At about 10pm, we were the last table to get our orders through, taken by the floor manager! Even while he was taking our order didn't ask if we wanted another drink. nope!
Everyone was finishing their starters, which were just salads and soups, when we finally got ours. There was no cutlery until 2min after our apps were dropped off. Wendy's has hands down better and fresher ceasar salads. Their cheese was as salty and as fine as salt and their croutons were probably bought from the Bulk store.
Still, while our plates were being cleared all of our empty bottles and dirty glassware from our first round hadn't been cleared, and of course...no other drinks were offered. No one thanked us for our patience, no one apologized for the long wait.
When ever single table from our party of 50 were finished their food PLUS walk ins who came in after got their food... did we get ours. The runners auctioned off our food and told us they didn't know where seat 8 and 9 were (as if we knew). The first person who got their food was more than half way done when the last person got theirs. Even after that, no one offered fresh pepper or ... DRINKS! THis is when I had to speak to the manager, Andrew I believe.
My other cousin and his girlfriend were already giving them customer service feedback. All he did was apologize and say that he would gather the team together and regroup. Chaddy, another manager joined and I introduced myself as a fellow restaurant manager. What's the first thing Chaddy said? "Oh! Your restaurant's food has changed so much! I used to be a regular there but now the food has changed and everything tastes horrible!!!" I just nodded my head and said people like the change. I recommended that if he doesn't want a scene by very upset customers, that he get his servers to pick up a tray and do some cleaning, offer us another round of drinks and pretend to care for their job. All he did was give me excuses;
-the person who booked the reso is new
-we could have done the fixed price menu but didn't
- there were too many of you
blahblahblah.
I didn't care about his excuses, I was giving him actions of how to change the experience from that second forward. Did that happen? Nope!
I got back to the table, and we got a server FINALLY walk by with a round of water.... and that's it.
Chaddy comes back and tells me that they've cleared the dance floor for us. I laughed, and told him that none of us want to stay here. That since our discussion, we still have yet to get our table cleared of glassware, no one quality checked our table. My food was delivered cold, my friend's medium steak was still bleeding, my cousins tortellini was too salty and DRINKS STILL WEREN'T OFFERED! He apologized and said he'd give us a good discount and not to worry. I just calmly instructed him to please get us the bill because we wanted to leave.
Our table was still filled with dirty dishes with the ample staff (about 4-5 servers plus Chaddy and the floor manager) when we were given our seperate bills that we didn't ask for... our grat was added, and our first round of drinks were taken care of! The birthday girl said they'd take care of a round which was nice. We didn't want to ruin her birthday, but she was on shot 8 of 21 at that time... so I'm sure she didn't notice our anger.
We all paid. My friend went up them and told them that he left the bloody steak on the table for them, and they didn't charge him after all.
I guess everyone's experience was bad as well, because no one stayed to say the least ... and we all relocated to another lounge. -
Review from Michelle R.
Toronto, ON
5/10/2011
I'm really on the fence between 1* and 2*. I hate slating places if it wasn't ALL bad, but there weren't many redeeming qualities..
We went as a group on a Friday after our other options were 2+ hour waits. When asked about what they had on tap, the hostess who sat us sounded rude when she said 'your server can tell you that', but I think she was just shy since she was so young. Our server was pleasant enough, but loved to chat - there was no sense of urgency at all.
The time it took for drinks to arrive at our table was absolutely ridiculous. After our first order, the server came back to say half the drinks weren't available. It then took at least 20 more minutes for my drink to arrive. We even started ordering two drinks at a time. The place was almost empty and there were plenty of servers, so I cannot even fathom what the issue was.
The food was presented well, but in general it was mediocre at best. The caesar salad tasted exactly like the ready-to-make bags you get at the grocery store. My pizza was pretty lame and the reviews of the steaks weren't great. The food was slowish coming out, but additionally we got things we specifically didn't order (like a shrimp skewer on a steak) and soups coming out after the mains, all of which of course was on our bill.
At the end, they gave us two huge plates of dessert, which is a nice gesture and we were thankful. But by then we just wanted to get out of there! We were obviously drinks-focused, so a smart manager would have comped a round or two of drinks.
All I'm saying is that there's a reason this place is always empty. Seems like nice people working there, but they have to get their act together if they want to compete with all the other restaurants in the area. -
Review from Jennie B.
Toronto, ON
2/14/2011 3 photos
So pleasantly surprised by our Valentine's Day lunch today. I was apprehensive when we walked in at 1 PM for a late-ish lunch. We were 2 of 4 people eating at the establishment. Don't know why there's not much more traffic there. Started off with the chicken wing appetizer and a mixed green salad. The chicken wings were perfectly crispy on the inside and coated with BBQ sauce on the outside with just the right amount of acid/vinegar. I had a turkey club sandwich with fries and my husband had the steak with mashed potatoes. Both were very good. I had a delicious smoothie and husband had a glass of wine. All in all, I would definitely come back. Mirage does have an extensive menu, which again, left me a little wary initially, but I can post my pics here and you'll see what I'm talking about for some good eats and reasonable prices!
