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Memory Express
Category: Local Services IT Services & Computer Repair IT Services & Computer Repair [Edit]
3333 34th Ave NECalgary, AB T1Y 6H2
(403) 313-8883
- Hours:
Mon-Fri 9 am - 9 pm
Sat 10 am - 6 pm
Sun 11 am - 5 pm
- Accepts Credit Cards:
- Yes
6 reviews for Memory Express
6 reviews in English
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Review from Moez T.
Calgary, AB
10/13/2009
Memory Express is a rare commodity in the industry. My background is in IT, so I have never had to use the knowledge of someone else in the industry. MemEx is a rare find, as they have that knowledge along with the best prices on hardware. While I've never taken advantage of their knowledge, I have had several conversations with their employees that likely lasted longer than their manager would like.
But that is an important point. The people working at Memory Express are nerds. Thanks to Tech Squad, the classification nerd is even less sexy than it was when I was a kid. But it's still the best word to use. Between the dozen or so people working there at any given time, you will find the answer to your question. A few times, I was offered advice that was wrong (nothing major), and had to correct the person who gave it. What amazed me was how they not only accepted the correction, they pressed me for more information (which became one of those longer-than-it-should-be conversations).
And this nicely segways to my second major point. Finding smart people isn't nearly as important as finding smart people who can accept mistakes. Who want to learn. MemEx has that. They also have seriously high employee retention rates. Chances are, if you're a regular like me, you'll recognize most of them if you pass them in the street.
Finally, the prices. Oh, the prices. For years I ordered my components almost exclusively over the internet. It made sense when you could find any item for 30-40% cheaper. Memory Express has effectively closed that gap. In most cases, I would be lucky to find a difference of 5-10% online, and that happens rarely.
MemEx has 3 locations in Calgary, but most of my experience has been with this location in the North East. Check them out! -
Review from Terrence L.
Calgary, AB
5/4/2012 1 Check-in Here
Memory Express was part of what I called the Big 5 Independant computer retailers that arose from the tech boom back in the 90s. (The 5 being ATIC/Vancouver, Memory Express/Calgary, Microbytes/Montreal, OEM/Ottawa and Canada Computers/Toronto). These are shops that had captured the hearts and minds of their respective community, and were usually everyone's first thoughts. But with the rise of the net and agressive expansion, 2 have emerged as the leaders. Canada Computers in Ontario is one. The other is of course, Memory Express.
Memory Express has captured their market share in several locations here, Vancouver, WInnipeg and Edmonton by doing what they do well, selling computer parts at reasonable prices and ensuring there is always ample stock when you need it. Service is friendly, and the staff are mostly comprised of geeks who knows their equipment. And, the owners seem to have a great eye for truly geek stuff that'll sell well, such as Star Wars chopsticks, ice trays looking like Han Solo trapped in Carbonite and my favorite newest edition to my geekdom, a USB hub that looks and sounds like Dr. Who's Tardis.
I shop here regularly, and enjoy it. The only caveat I do have is that they really should put in an express lane for their processing, for people who already know what they want and don't need to talk to staff. Because a fair number of the clients usually need advice on what they could use, line ups even only 2 people long can sometimes take 15+ minutes. One night, I had waited literally 45 min, and being only 3rd in line!
Oh, just to let you know, this particular outlet is attached to their head office, and will soon be moving to a new superstore format on 32nd Ave NE. It's going to look AWESOME! -
Review from Sean E.
Calgary, AB
9/7/2010
Very knowledgeable staff and great prices. They have the largest selection in the city. Their after-sales service is pretty good too.
I wish the little things, like little adapter cables, were cheaper but they have to make a margin somewhere. -
Review from Reginald T.
Calgary, AB
The selection at Memory Express is great, and can certainly be cheaper than purchasing on-line when you consider adding in the cost of shipping. And now that they've added a price-match policy, even against on-line competitors, it makes Memory Express a more enticing choice for purchasing computer parts locally.
However, I had a real painful experience in getting someone from this location to price match a sound card from NCIX. Even with a print out and verification of price and stock from the cashier's computer screen, they still had to call in the manager to verify (which is standard policy, I know, but then the manager went through the whole process from the beginning with me that the cashier just did, wasting all of our time), and it was only with great reluctance that they gave me the price match. The whole process took about 11 minutes, although luckily the store was empty at that time of day.
My price match experience wasn't the same as I've had at a Best Buy or Future Shop, or even a Staples, where it's usually in and out in under a couple of minutes. I usually buy a lot of PC equipment either in big orders or in frequent smaller orders, and you can usually find the vast majority of what Memory Express carries cheaper on-line elsewhere. If future (and frequent) price matching at this location will be similar to the one I experienced in the past, then I'd much rather take my chances on-line as I don't want to my price-matching experience to have to feel like "haggling".
Still though, if you need something quickly and they have it in stock, Memory Express is one of the better computer stores in town to check out. But if you're going in for a price match, you may need to prepare yourself mentally depending on who you get at the store to service you. -
Review from Ritesh B.
Calgary, AB
1/6/2011
Awesome place to get cheap hardware and can also include a warranty for a few bucks. Everything I have bought from this location is still working perfectly and great customer service.
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Review from Chris P.
7/29/2009
These guys know there stuff. Any question I've brought in they've been able to answer. Their prices are fair and you can find just about anything you need. Its good to see they're expanding into other provinces. Maybe soon they'll come to Toronto so I can get my MemEx fix again!
