Matrix Physiotherapy

Thank you for your kind compliments about our clinic and facility. We pride ourselves in treating every patient and their impairments with our utmost attention to derive the most beneficial plan of recovery. As we had discussed, definitive diagnosis and the most appropriate treatment plan cannot always be determined on just ONE SESSION for every problem. Patient's symptoms and their response to treatment are discussed and re-evaluated at each necessary subsequent follow-up visit with us. Many conditions present very similarly and Physiotherapist and other Health Care practitioners reason through various DIFFERENTIAL DIAGNOSIS (conditions with similar symptoms/presentations) on the first and follow-up visits to determine the most accurate source of the patient's problem.

Our discussion on having you return for another consultation / follow up visit was our responsibility to fulfill our professional due diligence to you as a patient of our clinic. I am confident that our experienced Registered Physiotherapists would have accurately deduced the source of your problem based on your presentation and response to treatment at subsequent visits. However, I fully respect your decision to decline since you must do what you feel and believe is best for you.

All of our Health care practitioners (Physiotherapists, Massage Therapists, Chiropractors & Physicians) are Registered and Certified with their associated Regulatory Bodies demonstrating their expertise to practice in their fields. There are various post-graduate continuing education designations offered to Clinicians and FCAMPT is only one of many. These designations can become quite confusing to people seeking Health services since they are often only meaningful to practitioners in the field. In the end, all extra credentials and designations aside, you need to find a Physiotherapists that you are comfortable with, and one with your best interest in mind which we can assure you we do.

We wish you all the best in your recovery and your search for a Physiotherapist who will meet your needs. Thank you again for taking the time to give us constructive feedback.