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Mansfield Athletic Club
Categories: Health and Medical Physical Therapy Health and Medical Doctors Active Life Fitness & Instruction Trainers Physical Therapy, Doctors, Trainers [Edit]
1230 Mansfield RueMontreal, QC H3B 2Y3
(514) 390-1230
- Good for Kids:
- No
3 reviews for Mansfield Athletic Club
3 reviews in English
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Review from Emily F.
2/12/2012
W-O-W, I am somewhat surprised and very confused about these two reviews below! I'm sad that Jim J. came across such an awful employee. I understand these two men completely, but so far my experience has been totally different.
Here is my experience, I walked in for the first time and I was greeted I suppose nicely since I don't remember anything out of the ordinary... I asked the reception if I could have a tour or look around and the head Trainer happened to be near me. He grabbed me and eagerly said sure. So after we chatted and looked at the training areas, he explained to me that I had to make an appointment with the Sales guy and I did conveniently for the following day.
The appointment with the sales guy was shorter then usual b/c I had already seen most of the facility the day before. I enjoyed talking with him, at first it was like a lifestyle interview and I told him why I was there. I was very impressed with the whole place. The women's dressing room is not smelly. There are fresheners everywhere. The showers, when I am there, are very clean. There's not even hair caught in the drain, which is something I can barely tolerate.
98% of the time I get the exact cardio machine I want. There are TV's with cable connected to most of the machines, requiring you to just plug in your earphones and you can watch TV while you workout. My one irk :: these TV's do not always work and this is annoying.
I am there 4 times a week for about 1.5 hours each visit. It IS very expensive, I pay a permanent $86 and some cents / month for my membership - my rate will never go up. HOWEVER, your towels - they provide them and there are always plenty.
There is not one, but two hot sauna rooms available in the shower area.
Of cosmetic items they provide (and is included in the membership per month):
- Q-tips, Cotton Balls;
- Body & Hand cream;
- Hair gel & spray;
- At least 8 hair-dryers (there is usually always one available for me to use when I need it after a shower);
- Shaving cream (& disposable razors, by request);
- Shampoo & Conditioner (in the shower stalls);
So in the end I thought it was worth it although I haven't needed to cancel anything yet. ;-) -
Review from David O.
Pointe-Claire, QC
10/13/2011
Be warned- if you get a membership here it is difficult to cancel.
I was a member of this gym- the one in Pointe-Claire. I have been travelling a lot and have no time to use the gym so I asked for my membership to be cancelled and was told that it could not be- that I would have to pay out the remainder of the contract. They did say that they would transfer my membership to someone else.
Fine. So I keep paying the monthly membership fee of $100 per month though I have not gone back.
Now I am buying a new house and am doing the usual things like updating my address with my banks, etc.... of course I don't think about advising Mansfield that I am moving because I thought that it was clear that I did not want to renew.
Today, 2 weeks before I move into my new house, I get a letter in the mail from Mansfield. It says that my membership will renew automatically unless I advise them in writing that i want to cancel. Instead of sending me an email (they have my email address), or calling me on the phone (they have my phone number), this is what they do.
I thought I did cancel the membership 6 months ago but apparently you have to remind them. I am lucky that they sent out the letter now and not 2 weeks later because then I might not have received it.
It is unfortunate because the gym itself is ok- nice equipment and facilities, but the attitude about cancellation is ridiculous.
I really don't expect this from a company trying to market itself as a high end athletic club. Even the YMCA lets you cancel your membership. -
Review from Jim J.
Montréal, QC
11/11/2011
Bravo b**ch at frontdesk with sh*** attitude!! Thanks to you, Mansfield has lost one (or perhaps just another) potential client. I was just there to quickly take another look at this place as I had to take a decision between there and another gym. Well she made my decision unbelievably easy and I thank her for that. In an amazing demonstration of rudeness and attitude, that girl at front desk on November 11 at about 2:30pm had me literally running to MAA where I signed in on the spot.
I quote "This is a private club, we don't let people walk around"...she said I had to sit down again with a sales rep and go thru the same questionnaire-filling bs. All this with her mouth full of the lunch she was eating right at front desk... Oh ok, so that's how you handle your prospective clients?I don't even wanna start imagining how you treat actual clients, LMFAO! I guess I was lucky it was made so blatant for me to see..I actually feel for those getting ripped off day in and day out.
Besides...a weight room without even a basic pulley system, smelly locker rooms, charging $90/mth plus fees? Kidding right?
