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Luxe Destination Weddings
Category: Event Planning & Services Wedding Planning Wedding Planning [Edit]
140-171 E Liberty StToronto, ON M6K 3P6
Neighbourhood: Liberty Village
(888) 589-3933
- Hours:
Mon-Fri 9 am - 5 pm
- Accepts Credit Cards:
- Yes
One review for Luxe Destination Weddings
1 review in English
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Review from Raven M.
5/4/2011
This is absolutely the worst destination planning service in galaxy. My fiance and I paid $1,565 to have this company plan our wedding. I either got the most mentally inept wedding planner alive or the entire business is run by unethical and corrupt people. My planer was unresponsive and I'd had to track her down via complaints when following up about progress.
They only respond when you complain (after repeated attempts to get in contact with them). They have a no-refund stipulation in their contracts, so if you aren't satisfied with their work, which is most likely to happen you cannot even get a partial refund for the bad service.
To start, my planner (Anne B.) would never send information when she said she would (if at all) - I mostly had to follow up or track her down for a response. Weeks could go by and no updates or follow up on her end regarding progress. And, when I did get response (after a complaint) the information was poorly researched. After I had enough of their poor service, I had to argue with her manager (Amanda M.) over why I felt I should get at least a partial refund.
Long, horrible story short, I ended up planning my wedding here in Chicago, but lost money I would've used to hire a better planner here.
On an additional note, the service and experience I had with Luxe was so horrendous, I ended up having to go into detail on my personal blog to warn other hopeful destination brides to stay away from this place. You'd be better off planning such an affair by yourself . You can coordinate everything just as smoothly with the hotel's event coordinator (which is essentially all you're paying a place like Luxe to do anyway)Comment from Tara S. of Luxe Destination Weddings 2/22/2012
Dear Raven M., Thank you for your review. As a customer… More »
Specialties
Destination Wedding Planning and Travel
History
Established in 1995
LUXE is a group of experienced travel consultants, wedding planners, graphic and web designers and photographers. Our team is equipped with the most up to date resources and knowledge of trends and developments in destination weddings. We are a full-service firm designed to ensure that each destination wedding we plan is as unique as our clients.
