Lush Manufacturing Ltd

4.0 star rating
7 reviews Rating Details

Category: Cosmetics & Beauty Supply  [Edit]

1003 Government St
Victoria, BC V8W 1X6
(250) 384-5874
Price Range:
$$
Accepts Credit Cards:
Yes
By Appointment Only:
No
Wheelchair Accessible:
Yes
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7 reviews in English

  • Review from Weirdie B.

    • 10 friends
    • 80 reviews

    Victoria, BC

    5.0 star rating
    Updated - 12/13/2011

    I've been going to Lush regularly for almost a year now, and I love it even more that I did before! So much so that I feel compelled to update my review:

    If you shop at Lush, you need to understand what you're in for: extremely friendly, amazingly helpful staff who actually want to have a conversation with you about products (and yourself). It's not the usual retail employee/customer interaction. They want to make sure that you're getting exactly what you need and frankly, there is so much to choose from and so many new products all the time, I like having someone take my hand and say, "Can I show you something?" It's like going over to a girlfriends house and, lucky for you, that girlfriend just happens to make the best body products around. Everything I've purchased has been well worth my hard earned pennies, and I can definitely admit that I am a member of the cult of Lush.

    Was this review …?

    1 Previous Review: Show all »

    • 5.0 star rating
      2/25/2011

      After many years of walking past Lush and only enjoying the aroma coming from the door, I finally… Read more »

  • Review from Gabrielle P.

    • 17 friends
    • 28 reviews

    Brentwood Bay, BC

    2.0 star rating
    2/10/2012

    I love Lush products. Really! I read the catalogue or look online at what's vegan and then I take a deep breath, and risk my way into Lush Government Street. You see, some people are shoppers who know that they want. They can be friendly people, but do not want to be followed around and pressured into buying stuff they didn't come in for. I find Lush's employees, especially in this location, frighteningly overwhelming, and I'm not even an antisocial person. Just please, Lush, come out with a "safe" word you can tell everyone who tries to "help" you so people like me can buy your lovely products without an ativan prescription. Everyone is perfectly upbeat and enthusiastic and friendly, but when I say I'm just looking, or if I'm happy to sniff soaps and be leisurely, please just let me be.

  • Review from Amit K.

    • 1 friend
    • 230 reviews

    Clifton, NJ

    USA
    5.0 star rating
    9/26/2010

    I was visiting Victoria for a few hours. (on a cruise)

    I happened to walk into this store and the store folks were
    very helpful. They recommended a conditioner (rethread) for my hair
    and I have been using it since.

    Drop by and chat with the staff for your beauty needs.

  • Review from Emily-Anne P.

    Vancouver, BC

    3.0 star rating
    2/25/2011

    I hardly ever go into Lush, I find the smell overpowering and offensive and I often find the constant selling and pitching me on new products and activities more abrasive than their exfoliant.

    However, yesterday I decided to put aside my judgment and try to find just that, a good exfoliant. The woman who greeted me right away took me to the body wash and scrub section and proceeded to demo three different options, explaining the pros and cons of each treatment.  She seemed really knowledgeable about the interaction of the different ingredients with the different substances I might be exposed to throughout the day and the best combination to ensure satisfactory exfoliation and moisture retention (for example their Sea Salt rub has vodka in it which helps get rid of strong fish or garlic smells and is a hit with chefs scrubbing their hands after a long day of work).

    I was really pleased and left with Sugar Bebe scrub (which has to be smashed at home, super fun) and almond and coconut smoothie (an amazing body wash that has left me smelling like a good cookie). I also grabbed Honey Trap lip balm because it smelt good and I'm fresh out.

    All in all I'd say this was my best experience in Lush, I left with pretty much what I wanted and had a pleasant chat with the sales associates.

  • Review from Kate S.

    • 0 friends
    • 2 reviews

    Victoria, BC

    2.0 star rating
    11/16/2011

    I went into Lush a couple of weeks ago to try and get a good moisturizer. I've always loved their products but had a hard time with how over the top the staff are.

    On this trip they were so over the top I had a hard time actually getting around the store. I would have loved to have just had a nice browse with appropriate and respectful service but instead I was so bombarded I couldn't believe it. I don't honestly know how it's possible to train people to be like this.

    After leaving I went to Origins at the Bay and got some amazing products and good service and won't be back to Lush for awhile, unless I send someone else in to do my purchasing for me. Lush has great stuff- they should be more confident in letting the product speak for itself.

  • Review from Marty M.

    • 1 friend
    • 9 reviews

    Seattle, WA

    USA
    5.0 star rating
    8/15/2011

    We enjoy using Lush products in Seattle but this store was exceptionally friendly and helpful. We did the "hot legs in the city" where they wash your feet and massage your legs with their product. Definitely a must after a long day of walking around town!

  • Review from Lisa L.

    • 14 friends
    • 55 reviews

    Los Angeles, CA

    USA
    5.0 star rating
    9/27/2010

    What a cool store! I would have never known there was also one right near my office in Beverly Hills had I not walked by while in Victoria for a day on vacay. Awesome products, fresh/organic ingredients, even better staff. The gentleman who showed us around the store was fun, knowledgeable, and totally fabulous. I hope this local LUSH store in CA are just as great!

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