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Long & McQuade Musical Instruments
Categories: Shopping Musical Instruments & Teachers Shopping Electronics Musical Instruments & Teachers, Electronics [Edit]
3180 MainwayBurlington, ON L7M 1A5
(905) 319-3330
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
3 reviews for Long & McQuade Musical Instruments
3 reviews in English
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Review from Peter P.
Burlington, ON
2/18/2011
I'd just like to echo the positive comments of Carleen L. when it comes to L & M's rental service.
I have no musical / audio equipment background at all, but have rented audio equipment etc. for 5 different house parties 3 of my teens held over 5 years or so.
The staff in rental department were amazing both in their recommendations of which equipment would best suit our basement and in gathering up all the necessary cables etc. we'd need. They made what was - to me at least - something that would seem like a technical nightmare a ' piece of cake ' - no more difficult than renting a DVD ! And the price for renting the equipment was dirt cheap as well...you can't go wrong IMO.
The first occasion was a birthday party where on of the kids' garage band was going to play in the basement - so we rented speakers, amps, mixing boards, laser lights ...and even a smoke machine !!! The sound from the band - and the evening - was a HUGE hit ! Simply picked up the gear on Friday night and returned it on Monday. It went so well, as I said above , we rented laser light, sound and smoke equipment for the next 4 parties as well.
The only thing keeping L & M from getting a 5 * rating is the parking - it's brutal. Their lot is very small and gets filled up quickly and nearby street parking is virtually non-existent. At least in the case of loading and and unloading rental equipment - this becomes a major pain.
That aside - at least when it comes to their rental department - great service, great equipment and great prices ! -
Review from Mike H.
Burlington, ON
Long & McQuade Burlington has good and bad features.
The Good:
* Huge selection of Instruments
*Very competitive prices
*Has had a good selection of used gear in past
The Bad:
*Over the last 30 or so years has employed *some* of the worst salesmen ever to work in the industry
*The parking lot is often a nightmare. Expect to wait during peaks
*Limited guitar string choices, the brands they want not necessarily the ones you want
*Used guitars have looked pretty dismal since they started mixing them in with new guitars.
Rather than give a long personalized review about my last bad experience there I'll just say this. I've been a patron of this place for about 28 years in which time they've had 2 different names and 2 different locations. I've had a handful of good experiences here over the years but an inordinate number of bad experiences involving truly substandard staff with no customer service skills whatsoever has caused me to move on to stores that actually appreciate their customers. It's not that they haven't had some excellent staff over the years, it's just that they seemed to have cornered the market on the Wayne's World type salesman...LOL. Thanks for the memories Lakeshore Music...time for me to move on.1 Previous Review: Show all »
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9/6/2010 First to Review
This place is an enigma. Occasionally the service is excellent but many times over the years it's… Read more »
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Review from Andrew D.
Burlington, ON
11/3/2010
The Best thing about this place is their staff, they ROCK (lol), they really know there stuff, they are not pushy and they allow you to truly take your time checking out an instrument, they also have great lessons too.
Be sure to ask for Tim Park he's the man, honest smart and helpful all the way
