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Le Westin Montreal
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels
270 Saint-Antoine OuestMontreal, QC H2Y 0A3
(514) 380-3333
40% off Your 2nd Night!
For every night you pay regular rates, you get the next @ 40% off. Arrive Thur-Sat.Rates are pre-paid & non-refundable. http://bit.ly/v3Raxp
- Price Range:
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$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
24 reviews for Le Westin Montreal
Review Highlights
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"Amazing - 2 words "heavenly bed." In 5 reviews -
"Beds were VERY comfortable and free wifi was a plus." In 5 reviews -
"...bed (truly heavenly), flat screen TV, and free wi-fi." In 3 reviews
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24 reviews in English
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Review from Lucas M.
11/13/2011
Probably the BEST hotel in Montreal! As a former employee of Starwood Hotels (Particularly, Sheraton and Westin), this hotel is a model of how the Westin experience should be. The property has obviously been well invested in. It is located in a great place in Montreal, right around the corner from old Montreal. Our room had a lovely view of the park and let's you relax as soon as you walk in. Calming music is already playing as you walk in and we ended up watching a beautiful sunset from the room!
When I needed something from our car (which was valeted), the entire staff (from Service Express to the Bell Staff) followed through, going beyond expectations. They brought the car up, but instead of having us come down and dig through things, they had us describe it on the phone and had a bellman bring the item up to our room.
That evening, we made a reservation with only a few hours notice on OpenTable to celebrate my Birthday. Upon my arrival, they were expecting us and knew our reservation without me even having to provide our name. We got to choose which table we wanted in the restaurant, but they had especially set aside a table, front and center of a corner window allowing us to truly enjoy the celebration. My mojito was delicious (and got me hooked!) and they even brought me a complimentary dessert!
Along the way, every single member of the staff was friendly and willing to go above and beyond to make sure we were happy in every aspect of our stay! The only issue I had was earning StarPoints on my eligible incidentals due to the rate I had booked on. But, the issue was eventually resolved with SPG, which is where most of the problem had stemmed from. I look forward to staying with Le Westin Montreal next time I need a hotel in Montreal! -
Review from Coy W.
4/30/2012 1 Check-in Here
This is a pretty solid Westin. The building is older but maintained really well. If I could, I would give this place a 3.5 star. The amenities are ok, nothing special.
You get most things you'd expect from Westin which is a very comfortable bed, nice linens, and a decent shower. I'm surprised they don't have tubs or a jacuzzi!!!
Even though we had some "issues" with some of the staff I can assure you that the staff here are great.
This place has valet parking only but you can park at the congress centre across the street.
This location is a great hub between Chinatown and the old port. Don't eat breakfast here, it really sucks.
If you're going to stay at 1 Starwoods property in Montreal I'd recommend W by a bit! The Westin would be second though! -
Review from Teena D.
Updated - 3/29/2012 4 photos
I was in Montreal for a few days this week for meetings ... the company I work for is based here. I stayed at the Westin.
I've stayed here a few times in the past and I've had a bigger room and a better view (this time I looked out at a grim building about ten feet away). I found this room really dark and small. It was in the St. Jacques Tower ... I like the other tower better.
I like this hotel because it's fairly new and I find the beds really comfy.. WIFI is free and it's a quick walk to the shops and restaurants on Rue St. Catharine or to Old Montreal.
Alas, there is no bathtub ... but there is a huge shower stall.1 Previous Review: Show all »
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12/10/2010
I love staying at the Westin when I go to Montreal.
It's fairly new ... just a couple years old.
The… Read more »
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Review from Cynthia L.
8/5/2011 1 Check-in Here
Traveling with a child, I often run into many hiccups when it comes to hotel rooms. And Le Westin Montreal was no different, although I was thought to believe that they were on top of things prior to my arrival.
I called three times to make sure that we had a crib in our room. You ask "Why did I call three times?" Well, I just didn't trust the people I spoke with. During the third conversation, the woman at the front desk assured me that they would put the crib in our room prior to arrival. That was more than I could have asked for, but it also seemed like they were promising too much by stating that they would do that.
When we checked in at the front desk, I reminded them that I needed a crib. The person at the front desk said that she saw the record where I called three times to confirm. And she said "oh I hope that there is one left for you because we are out of cribs." OMG! So she said that we should get one since I called ahead of time so many times and that it should be in our room. Sure enough, we got there and no crib was in the room. I had to call the front desk AGAIN (fifth time) to remind them to bring it up. How annoying!
One day when it was raining outside, we called down to get our car. They said ok we will have it out for you and didn't specify a time. After 40 minutes, still no car. It was busy down there, but really? 40 minutes??? So we cancelled the car and walked. When we called to cancel, they made no apologies and just said ok...as if they were relieved that they didn't have to get our car.
The room itself was actually very clean and nice. It looked like it had been renovated recently which made for a very comfortable stay. The room size was large even with a crib because I get automatically upgraded because of my status with SPG.
Overall, some hiccups but nothing that would stop me from staying here again. Nice location to Old Montreal. -
Review from Alex B.
8/19/2011 1 Check-in Here
This was one of the best hotels I've ever stayed in.
The building itself was gorgeous, first of all. As soon as you enter the hotel you can look up and see into the Westin's glass-bottom pool (a little strange when you're looking up at other people, but really cool when you're looking down at the entryway), and the lobby is very regal and spacious. The chairs are pretty comfortable too :D Tourists especially should consider this hotel, because it's in a pretty good location in terms of the various things to do and places to see; Notre Dame is just a few blocks away, and there's a metro stop within walking distance too.
When we got to our room, we were surprised to be met with some relaxing music, which was coming from an iHome on the night stand between the beds. I thought this was a really nice touch, and a great way to make a first impression for guests entering their rooms. I'll also note that the music was turned back on by the cleaning services every time they made the room for us (a nice touch to accompany a fresh, clean room). Even better than the music though is the fact that all of the rooms have free wi-fi access! In this day in age, internet access is something that a lot of people rely on to keep in touch with family and friends, especially if you're a tourist and you don't want to pay international fees on your mobile phone (if we didn't have free internet, I wouldn't have been able to talk to any of my friends while I was away).
As I mentioned before, the pool is really cool too. I didn't get a chance to go in it, but I did go down to the pool area and check it out; it looked very clean and the glass bottom was REALLY cool. They also had a hot tub attached, which was pretty nice too.
Overall, the Westin is a great place to stay. HIGHLY recommended to anyone that's gonna be spending time in the Montreal area. Great appearance, great staff, great rooms, no complaints. Five stars. -
Review from Carianne C.
8/1/2011
Loved the staff and location of this property. I'd read some complaints about check in time but we arrived around 1p on a Friday and all was smooth. We were able to get into our room and quickly headed out to explore the city on foot. We also could have taken the metro due to proximity of the Place d'Armes station on the orange line. We ate breakfast daily at the Gazette and the buffet is very high quality. Worth taking advantage of if it's in your room rate. The rooms are of typical Westin quality and everything was up to expectations. I love the current shampoo and conditioner selection.
We were upgraded to the Westin Workout Floor and while I didn't get to take advantage of the gym or the pool, both looked great. Love the idea of the glass bottomed pool. The operator responded promptly to minor issues in the room. I received some benefits as SPG member, but also love the specials on the hotel's own site. The Sweet Deal package is a very good one and the benefits are ones that can be used on along weekend without going to waste. There is some confusion among the concierge staff about some of the hotel's offers but overall great service throughout. With its location across from the Palais de Congress and right in the old city, I recommend this for business or leisure travelers. -
Review from nick m.
3/19/2011 1 Check-in Here
A very clean, newly renovated hotel.
Location is great with easy access to the subway and shopping.
Beds were VERY comfortable and free wifi was a plus.
The hotel and lounge area are very spacious, but for some reason the upper lounge area of the hotel with the bar was closed during the holidays. A shame, since it would be a great place to pre/post game.
Service was very friendly, I'd definitely recommend staying here especially if you want to be near old-town! -
Review from Ben G.
8/29/2010
What a great location. This places seemed to be a few blocks from everything. With in 5 minutes we were enjoying the charm of the old city as we walked along Rue St Paul. After our business meetings ended over by McGill College it was a quick walk back to Le Westin.
With a nice restaurant, clean facilities, great service, I'm finding it hard to find things about the Westin that I did not enjoy. The pool is located on the fourth floor and has a glass bottom that happen to be directly above the front driveway. So the next time your getting out of your cab and ready to check in, give a quick glance up, you may be able to see people swimming... or doing other things ;)
Anyway, after staying at this Westin twice this summer for a few days each time, I'm happy to say I will be making this my preferred hotel in Montreal. -
Review from Ian M.
8/17/2010
I managed to score the room for a great price thanks to Priceline. I wanted to stay somewhere close to the Underground City, Métro, and the Village, among a few other things and the location was just about right. It was an added bonus that the hotel was within walking distance from Old Montréal and across the street from the Palais des congrès.
Everything was typical of the standard Westin style. I always liked their modern and simple decor and amenities. The room appeared to be longer than any other hotel room I've stayed in without narrowing the space. The room view was of an office building so the shade had to be kept closed during the day. There were a couple minor problems: a missing knob on the dresser and the tv turning on to some menu setup screen we couldn't get out of but a quick call and response fixed them.Listed in: Montreal
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Review from Peace H.
9/29/2010
I thoroughly enjoyed my brief stay at this lovely hotel, which is within walking distance to many desirable places in Montreal.
The room is large, the bedding is very comfortable and top notch and the shower is huge. Good security -- you need your room key to use the elevator. Everything seem brand new and it's great that the hotel offers free Wi-Fi in the room.
The hotel has a cool pool -- glass bottom. I didn't use it but saw it as I was waiting for a cab outside the hotel -- look up and you can see folks swimming.
The regular rate is expensive but I got a great deal through http://hotwire.com
The hotel restaurant is way too expensive and the menu is limited. -
Review from Marissa M.
3/5/2011
This is one of my best stays in a starwood hotel lately.
It was very clean, room was spacious and quiet and overall, very nice looking.
Staff was very accommodating and helpful when catching a cab and general questions.
The free WIFI in the room was awesome and surprising. A lot of english tv stations as well.
When I went to ask the very packed restaurant for a bagel to go, they hurried to get it and then didn't even charge me since I was in a hurry. -
Review from Lindsey J.
9/4/2011 1 Check-in Here
Swimming pool- awesome. Rooms- super awesome. Location- awesome.
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Review from HotelDelta R.
8/1/2010
Stayed one night in January on a brief, very frigid trip to Montreal.
The hotel was by far the best part of the trip, with convenient parking, easy check in, friendly staff and above-average accommodations, even for The Westin.
The room was very modern styled, with a great view of the city. The staff was able to suggest wonderful restaurants and night life, all within a short 1 degree F walk in the weather. The hotel is, however, truly convenient to most everything.
Try booking on priceline! Got a great deal! -
Review from Carmen M.
8/1/2009
I've only stayed at Westin hotels a handful of times, but because I booked very last minute, the Hyatt (and everything else in my price range) was sold out.
I echo the previous reviewer's sentiment about the valet/parking situation. No one was there when I drove up, and I wasn't sure where to park, so I tried to self park underground which was like navigating through a rabbit hole. It was unfinished and I was actually a little nervous down there! No one should be allowed in that parking garage! A valet finally came and I checked in with no problem. I was even put on the Starwood Preferred Guest floor. Bonus! The hotel is also offering free wifi for all guests through the end of August.
Le Westin Montréal opened just three months ago and you can tell it's still very new. There was no alarm clock in my room, which I noticed when I tried listening to my podcasts. There was no honour bar in my room, no pen and paper, and no TV channel guide. Not deal breakers by any means, but just little things I'm used to seeing in a hotel. To their credit, when I asked for each of those things, they kindly responded almost immediately.
The room itself was very comfortable with a nice sitting area and a flat plasma TV. The Starwood Heavenly bed was truly heavenly -- I literally had to force myself to get up -- and the bathroom was very nice. It was a stand-up shower only, but it was huge and featured the Starwood Heavenly Faucet. Meh. The bath products were Westin-branded, but white tea flavoured, which rocks!
I decided to check out the Reporter Lounge my first night there. It was a Friday around 10pm and there was literally no one there. Not a single soul. It was a lovely night in the city, so it's possible everyone was dining al fresco, but I found it odd. There was certainly nothing wrong with the bar, including the bartender who was super pretty and super nice, so go down and have a drink if you stay there!
The concierge, Marianne, was very helpful, especially with dinner reservations. The pool area was awesome -- it's a glass bottomed pool that overlooks the entrance to the hotel, which was super fun! Very Disneyland "20,000 Leagues Under the Sea".
I ordered room service for breakfast. When I called down, she told me she'd have to call me back and I fully expected *not* to hear back from anyone. Lo and behold, she called me back about three minutes later! The food came quickly (less than 30 minutes) and was super hot, which made me trés happy! The only thing they left out was sugar for my coffee, which considering I was having blueberry pancakes with Québec maple syrup, I probably didn't need it anyway!
Overall, Le Westin Montréal was a very nice hotel in a fantastic location near Vieux Port, swanky and modern, and with a very friendly staff. Recommended if you're traveling to Montréal. -
Review from Gaurav P.
Updated - 6/18/2011
I had the wonderful opportunity to stay at the Le Westin Montreal for a whopping 5 hours and 2 minutes since we arrived close to 2am and left a few minutes after 7a. The joys of traveling for work...This Westin continues to be on my top 10 list and is my GO TO hotel while I'm in Montreal. What a beautiful city...the staff at the hotel are wonderful and it's nothing but a great SPG experience.
Listed in: Best places to make toilet
1 Previous Review: Show all »
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6/30/2010
"Le" Westin Montreal gets 4 Yelp squared stars for me. The location is fantastic as it's steps away… Read more »
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Review from Faye C.
5/4/2011
Was at the Westin in Montreal this past weekend. Amazing - 2 words "heavenly bed". Everything was clean. The staff was amazing an super helpful and nice (no matter when we asked a question). The decor was nice, and it was super clean. Definitely a 5-star experience - can't wait to visit again
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Review from Megan H.
10/23/2009
I stayed here at the beginning of June, before they were accepting official reservations (I believe they "opened" June 30, but contracted with a few convention groups to host guests during the month leading up to the official opening). Thus, my trip here started with a somewhat amusing wild goose chase while my cab driver drove me to what "used to be" the Westin. He had no knowledge of a new Westin, I had to give him the address, eventually we found it but the entrance was under construction so he had to drop me in the middle of the street. Welcome to Montreal!
I am going to guess that most of the problems I experienced (check-in issues, not getting the right room type, etc.) were just due to getting the kinks worked out. Naturally there was construction equipment and scaffolding everywhere; the pool wasn't open yet, the restaurant wasn't open yet - but I realize I was there before the official opening, so no big deal.
The room itself was very nice and I got a kick out of finding something new every day - truly, it felt like my room was still being put together even while I was staying in it. The shower and the bed were both lovely, and I actually enjoyed the hotel bar quite a bit. I had trouble getting the wifi to work in the public areas, but then again, I attributed it to a new hotel still working out the kinks. I really didn't care for my window looking directly into the cubicles of the workers in the building across the street, but I suppose that can't be helped.
This hotel had a great location for me as a business traveler - right across the street from the convention center (and a Metro stop), but on the edge of Old Montreal in case I wanted to walk around in the evening.
I have to give it three stars due to a few issues + high price, but I would certainly give this hotel another chance - I'd love to stay there now that it's officially finished! -
Review from Mark A.
The hotel just recently opened so they are still working on some kinks. Driving in the hotel, parking valet staff were either understaffed or still trying to work out how to operate. The small driveway was full and no one was around to help. I decided just to park on the street temporarily and then check-in. Since the hotel is valet parking only (C$24 per day), they could definitely make their operations quicker. There is a parking garage across the street, which is C$18 per day.
It's been a while since I've had a problem with checking in. I actually had to wait about 5-7 minutes before someone showed up to check me in. The concierge desk was next to the check-in desk but they are unable to check me in so I had to wait. There was no recognition or acknowledgment of my Starwood Gold Preferred status so additional training might be necessary to remind check-in staff about Starwood's preferred guests.
I was assigned a basic room on the 5th floor (room 508). The room was very clean and the furnishing were clearly new. Well, with the exception of the bathroom sliding door, which kept getting off track. Other than that, the room was fine. Very comfortable Heavenly bed (truly heavenly), flat screen TV, and free wi-fi. I am not sure if the free wi-fi would be a standard amenity at this hotel but during my stay, it was free.
Overall, it was okay. I would stay there again to check how much they've improved and maybe try one of their restaurants next time. -
Review from Jim W.
12/27/2010
Good breakfast food items. Excellent service. Clean rooms. Free WiFi.
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Review from Dan G.
8/11/2010
We stayed at the Westin for a week last month.
We had a corner suite with a nice view of the city. But, it wasn't quite as modern as I was expecting. It was nice, don't get me wrong. I guess I'm just getting spoiled. Big King Heavenly Bed, your getting sleepy. A nice bathroom with the Heavenly Shower and a door that kept swinging open. Our room also had a desk, plenty of windows, tiny little plasma tv and an iPod radio. As an SPG Platinum guest we got access to the club level. It offered great views of the city, snacks and sodas, yet no drinks. Our package also included breakfast buffet in their restaurant, which was very good. The gym was great and packed every morning I went down there. They have free weights, elipticals, treadmills and weight machines. The pool is an odd sight with a glass bottom that you can see above you from the hotel's entrance. No, I don't think I'll be swimming this trip. The location is great, right by Notre Dame and Vieux Montreal. They had a nice jogging route that takes you along the river and industrial corridor all planned out for you.
A few areas of improvements:
-This room needed a much bigger tv.
-Housekeeping forgot to refill coffee and I needed to call for it just about every day. Morning fail.
-The bathroom was poorly designed and the door blocked half of the sink since it would not shut flush.
-A happy hour with no free drinks for SPGs does not make me happy. But, thanks for the Pelligrino.
-A void in our dresser where a minibar should have been.
-Room service breakfast trays were all about the halls well into the evening.
We had a nice stay at the Westin, and I just love that Heavenly Bed and Shower. -
Review from Mymy L.
9/11/2010 1 Check-in Here
We stayed at Le Westin Montreal over labor day weekend. It truly is in a great location with close proximity to Old Montreal, blocks away from Chinatown and a Bixi station right down the street. Our room was spacious and clean. And as with other Westin hotels, our room had the oh- so-comfortable heavenly bed. I had read in previous reviews on yelp and tripadvisor that this is a fairly newer hotel and thus has some minor kinks to work out. One of our dresser drawers kept getting jammed while another was missing a knob. Not a big deal, although I think that in general hotel rooms need to include dressers that provide more than three drawers for storage, especially for overpackers like myself. We also did not have a mini fridge on our room but were able to put request through the front desk and received a fridge the next day. Overall, service and location were great. I wouldn't mind staying here again next time around, especially since I need to rack up more starwood points.
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Review from Justine L.
7/3/2011
Frankly, I was not impressed with the Westin Montreal at all. The rooms are okay but the hallway on our floor smelled like stinky gym shoes and even at times, poop. The staff was about 50/50 and some of the concierge/ front desk staff were rude and not helpful. And the hotel bar was absurdly expensive!! I ordered a kir royal, which cost unbeknownst to me, $30!! Seriously? This hotel is mediocre at best.
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Review from H.E. A.
5/25/2011
We are a family of 4 with two small children and had my brother visiting. Most high-end Montreal hotels accept up to 4 guests per room even for suites. I had a hard time finding a room for 5. This Westin was the only one that had a suite with two double beds and a sleeper sofa for 5 guests. The room was spacious and nicely appointed, but came with a high price tag. Although they charged for the 5th person, there were only 4 sets of bedding and towels. The sleeper sofa had crumbs of chips and other junk food under bottom cushions. The room was never made the next morning. When we requested extra bedding and the room be cleaned, nobody came for 30 minutes. Concierge hesitated to recommend restaurants frequented by locals and not by tourists and insisted on going to canned places on the map. The highlight of our stay was the swimming pool. The bottom of the pool can be seen from the hotel entrance on the atrium ceiling as if it was a fish tank. There were 3 pools - a heated one for swimming, a large hot tub and a tub with cold water. That made our kid's weekend. Gym looked very nice, though we never used it. We stayed at many nice suites at other locations within similar price range and always had a wonderful time. We expected a lot more from a reputable name like Westin for a higher end room. That said, it's a nice option for business travellers. I wouldn't recommend it for family weekend away.
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Review from J A.
9/8/2010 1 Check-in Here
Wonderful new hotel and convenient location in Montreal. Ended up staying here due to conference mishap with company hotel. Hotel is clean, efficient, pleasant, and well run. Breakfast buffet and executive lounge are excellent. Fitness center has new LifeFitness equipment, however swimming pool can be crowded-especially with youngsters in the evening hours. Will definitely be returning!
