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Lao Vientiane Restaurant
Category: Food Specialty Food Ethnic Food Ethnic Food [Edit]
771 Vernon AveUnit 701
Victoria, BC V8X 2W6
(250) 475-3522
2 reviews for Lao Vientiane Restaurant
2 reviews in English
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Review from Scott N.
Nanaimo, BC
11/21/2011
This restaurant serves (surprise) Laotian food. I ate lunch there on Nov 16, 2011 and was very impressed. Very reasonably priced. A crossover between Thai and Vietnamese and very tasty indeed!
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Review from Jody A.
Victoria, BC
2/12/2012
Tried this restaurant tonight. Four of us were among the first to arrive right at opening at 5:00. We ordered appetizers immediately and asked the waitress for some suggestions for dishes to share. She was unfamiliar with the menu and no help at all. We ordered appetizers (that came quickly) and three dishes were to follow. At 6:00 we still didn't have our meals. The waitress finally came with three dishes (none of which were the ones we ordered). Apparently they gave our dishes to the table next to us. Somehow this oblivious group of people didn't notice they had the wrong food and ate our dishes. A different waitress said she would reorder our dishes with a rush. The Restaurant owner was at the counter and was very aware of what was going on. He never bothered to come over to our table to apologize or see what he could do for us. I understand that mistakes happen but how the management deals with them is what is important. We sat for another 20 minutes waiting for our food with the owner completely ignoring us. When our food arrived at 6:20, one of our dishes was overcooked and over spiced (we had asked for MILD). After we complained they removed the one dish from our bill. However what we really wanted was for the owner to be respectful enough to come over and offer his apologies. The difference between a good and bad business is how they deal with problems.
