- Restaurants |
- Nightlife |
- Shopping |
- Coffee & Tea |
- All
Koncept Auto Works
Categories: Automotive Auto Repair Automotive Auto Detailing Auto Repair, Auto Detailing [Edit]
4610 12th St NECalgary, AB T2E 4R3
(403) 978-7500
- Hours:
Mon-Fri 9 am - 6 pm
3 reviews for Koncept Auto Works
3 reviews in English
-
Review from Nyssa R.
10/2/2011
You know how it sucks when something goes wrong with your car? It's such an inconvenience to make an appointment to drop it off, then having to wait around for them to work on it, then finding out there is 10 more things wrong that will cost 10x more than you expected to pay to fix one little problem?
Well my two experiences with Koncept have been the opposite. The first visit, they found about 5 other things wrong and I was expecting to pay a lot more, but instead of charging me for duplicate work, I got two new tires and all that I had asked to be done before I realized I needed two new tires for the cost I expected to pay plus only $15 more. I was conveniently able to drop my car off in the morning by dropping the keys in the slot, and come pick it up after work even though they were closed and they hid my keys in a place for me to pick them up. I was able to pay over the phone and I really had quite an awesome experience. My car was cleaned really well, the windows were streakless and the dashboard had a shine like I haven't seen even when the car was new. The carpets were clean and free of dust... the wheels were cleaned... the wheel wells were clean. I'm really happy with my experience and I was surprised at the quality of work I received for how much I paid. There were a couple of other problems that weren't things I needed to fix immediately, they let me know that, and didn't pressure me to do it right away. I really appreciated that.
After about two days of driving, I found my tire was flat. I was worried that maybe I had gotten tires that had problems with them and called when I had time to. They remember me and told me to come in anytime. Same convenience of dropping the car off and picking it up later... they called and told me I had driven over a nail since I was last in and that they would patch it up. I asked how much it would cost... and they said they'd do it for free.
If that's not going out of your way to deliver awesome customer service and make a bad situation (problems with your car) into a good experience, I don't know what else they could've done right. I have an old car and need to fix it up almost every year, and this was definitely my best experience with it. -
Review from Cobe H.
Calgary, AB
6/13/2011 1 Check-in Here
On dealfind, there was this voucher for a oil change and an interior cleaning for your car for $40. What a deal right? Wrong. I had to pay an extra $10 because my car had leather interior and an extra $15 because it was a SUV. Total cost ... $65 which was more expensive than going to the dealership and having it done there. I guess it was really my fault for not reading the fine print but oh well, what's done is done.
Was it worth $65? Nope. Sure they cleaned the interior but I could of done that myself with a bottle of armor all and some towels. It didn't look like they used anything fancy and they even missed a few spots. They washed my car but it was just a spray of water. Did they use soap and wax? I doubt that.
What was the lesson learnt? If it sounds too good to be true, it probably should've cost more. -
Review from Christine m.
Calgary, AB
12/20/2011
I went here after purchasing a dealfind voucher. I was quite concerned after reading some other reviews. I was prepared to be told I'd have to pay extra. So no surprise when they came and told me that I needed to pay an extra fee because I had 'excessive pet hair'. This was pretty funny as there was almost no pet hair, and it took them a long time to decide there was pet hair. I declined the fee, and said I could vacuum the whole car for $1. They did a 'quick vacuum" which in the end vacuumed up the 'excesive pet hair'. Haha. Anyways they did a good job cleaning the interior and I was happy with everything. However it should be noted that there is a giant list of exceptions and extra charges all over the shop. SUV's are extra, if it is below zero they won't wash your car, if you have leather seats it's more, if you have 'excessive' aka ANY pet hair there is an extra charge, there is an extra charge to get your washer fluid topped up... and on and on. Wouldn't go back, but I do feel like I got my money's worth for the voucher.
Specialties
General Repairs, alignments, auto body work and detail
After market accessories
Rims, Tires, LED's
