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King West Village Cleaners
Category: Local Services Dry Cleaning & Laundry Dry Cleaning & Laundry [Edit]
1000 King St WToronto, ON M6K 3N1
Neighbourhood: Niagara
(416) 596-0559
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- No
9 reviews for King West Village Cleaners
9 reviews in English
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Review from Tabetha W.
Toronto, ON
11/25/2010
We've been trusting Wayne with our dry-cleaning for the last several years, after he successfully rescued a brand new corduroy jacket with leather elbow patches from the fate of eternally smelling like cat urine.
Everything always come back crisp and clean (including my wedding dress) and my husband brings all his tailoring to Wayne and his team.
My inlaws even drive in Caledon to have him do their cleaning.
We are fans! -
Review from Leonard T.
Toronto, ON
11/2/2011
I went to King West Village Cleaners originally because of Yelp recommendations, and I have to say that I have been continuously disappointed by them.
The first items I brought in were some lacoste polo style shirts. One had a stain on it that wouldn't come out. Wayne couldn't get it out, then I took it to another cleaners at the corner of Marlee and Eglinton, and they were able to get the stain out that Wayne could not.
I gave Wayne a second chance because I didn't think Yelp could be so far off. I brought some clothes in to dry clean that required special care. When I read the labels and asked some questions about what should be dry cleaned, and what should be laundered he was short with me saying he's a dry cleaner and knows what to do.
Stupidly I gave Wayne a third chance and brought in a Hugo Boss shirt, a John Varvatos shirt, and an H&M shirt. He commented that he would take special care of the Boss shirt, but would clean the H&M shirt by regular laundry because it was a cheap shirt, and could be replaced easily. What kind of comment is that? I've purchased some H&M products that have turned out to be very fine quality and this shirt had beautiful fabric and seemed as well made as another fine Italian Shirt in my wardrobe. Wayne's comment was way out of line. Long story short, when I picked up my shirts, all three were burnt. The Boss shirt that was supposed to get special care and I was charged extra for it, was faded. My John Varvatos shirt that was brand new and had only been dry cleaned once before felt rough, and the H&M shirt which had bright purple stripes, had gone dull.
I took the shirts back to Wayne. He denied that there was anything wrong with his dry cleaning process. I suggested that perhaps the chemicals hadn't been changed frequently enough. He tried to convince me that there was nothing wrong with the shirts. I used to sell shirts at Harry Rosen's and I know fabrics very well. This guy is stuck up and an A-hole, and I will never go back to him. My advice? Stay away!!!! Also,his prices are high. Yelpers smarten up with your comments and save us all some agony! -
Review from Teena D.
9/29/2010
This is an awesome dry cleaner/tailor ... I've been going there for years.
Wayne is sooooo nice. Regardless how busy he is, he always has a wave for us as we are walking by or beckons us in to have a chat. Once I told him I was going away with my sister for a weekend (I only see her a couple times a year), he gave me a bottle of wine to share with her.Listed in: Shops and services I like
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Review from Richard S.
Vancouver, BC
9/29/2010
We went here to have a double goose-down duvet cover dry cleaned. The place across the street wanted $60. Using that as a guide, we figured we'd have to go to some place outside of the downtown core to get a modest price. But then we called King West Cleaners. They were cheaper than any place I called (in or out of the downtown core), $34.
I highly recommend this place. The guy is super nice, and they are super cheap for dry cleaning dress shirts downtown. -
Review from aaron z.
Toronto, ON
9/15/2008
I know it's tough to get excited about dry-cleaning but...........
Finding a good cleaner is like a good hair stylist. Once you find a good one, its tough to find another should you have to. Wayne (who I believe is the owner) always greets me with a smile and a big "Aaron, how are you". This guy knows genuine customer service. The kind that only comes from pride in your work, not salesmanship. I've never had anything lost or not returned on time. He also has a great on-site seamstress. These guys always have time for a conversation or to catch your cleaning as you do a drive by cause you got going late that morning and you need to get a starbucks before that 8:30 meeting. Their pricing is fair and quality is as good as I have seen. -
Review from En L.
7/4/2011
I had my wedding dress and my husband's suit dry cleaned at King West Village Cleaners. My dress was really dirty from grass and dirt stain....they did a great job removing it. The price was very reasonable and the service was exceptional.
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Review from Sean H.
Toronto, ON
12/1/2008
It should be noted that I now live over 10 miles away from this laundromat. I no longer work nearby, I don't have a car and I rarely travel to that end of town anymore. I'm an East-ender and he is far on the west end.
But every two weeks I rent my Zipcar and "fly" across town to meet Wayne. And every two weeks he greets me by name, discusses any issues I have and personally picks out the shirts to be hand finished.
And every two weeks I watch in amazement as someone else walks in before or after me and receives a level of service I've never witnessed elsewhere. On my last visit, I watched as a woman bashfully handed Wayne the most destroyed pair of jeans on the planet and explained that they were her "special jeans". She was in front of me and he apologized once to me and then turned his full attention to her. It took close to 5 minutes for her to explain which rips were not to be repaired, how she wanted other things done. This pair of jeans must have been 10 years old and he treated it with extreme care, listened to every point and ensured he understood what to do. He treated this horrible pair of jeans as she intended - as her most prized possession. -
Review from E M.
Toronto, ON
7/18/2010
Extremely reliable and friendly. That's how I describe the delivery of service and work product by "Wayne" and his team at King West Village Cleaners. With all the clients they have, they even seem to remember my name and have it written down on the ticket before I even have to tell them.
I don't know what else you can ask for in a dry cleaning service. Stopping by there makes an errand an enjoyable one. -
Review from Jane L.
Toronto, ON
11/13/2010
I read the reviews and given the location and reputation I decided to go. The reviews were right! Friendly customer service despite the bottleneck of customers who showed up when I did. I thought the prices he quoted were reasonable too. i will roll over an extra star when I pick up my dry cleaning.
