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John Henry Bikes
Category: Shopping Sporting Goods Bikes Bikes [Edit]
400 Brooksbank AveNorth Vancouver, BC V7J 2C2
(604) 986-5534
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
3 reviews for John Henry Bikes
3 reviews in English
-
Review from Troy T.
Vancouver, BC
John Henry bikes is a great place with knowledgeable staff. The last reviewer is Out to Lunch, if he worked in a bike shop maybe he would understand . The staff is very helpful and always ready to help the next customer if they are avail. If he needed help maybe he should have asked for it instead of trying to get eye contact. They are not a high pressure bike shop but are MORE than willing to help or answer a question if needed, if the sales staff are not available the Mechanics or service staff in the back can answer questions or get the answer required.
JHB is one of the best Bike shops in Vancouver ! With NO attitude. -
Review from Arlen N.
Vancouver, BC
I have been involved in cycling in one aspect or another for the last decade, from wrenching in shops, to racing at an amateur level, to commuting. Starting quite heavily with mountain bikes then taking a bit of break and now beginning to break into road cycling this year.
Through the early and mid 2000 John Henry Bikes (JHB) used to be THE shop, huge stock, helpful and knowledgeable sales people and good service department. Now granted I have not walked though the doors in some years (out of city/country) but was certainly shocked upon my return... what happened?
First re-impression left me cold. They still seem to have have good stock in a variety of price ranges, but what happened to the knowledgeable and helpful sales people?... nowhere to be found.
Standing beside a group of multi-thousand-dollar road bikes for a few minutes, nothing. Making eye contact with a sales person... oh, hes gone to help the people just though the door. What I imagine to be the owner/manager walks past me two times barking stock numbers to another... nothing. Finally, I haul somebody down, oh its the Specialized bikes rep. After listening to the specialized company song for 5 min I was finally approached by a fairly helpful technician who did answer my questions. I left shortly after... i will not be back. -
Review from Steve S.
North Vancouver, BC
very poor service....actually no service.
Went there last night and had decided on a hardtail; had about a grand to spend and just needed a little coaching to by a bike for this weekend with the kids. I'm there 20 mins before closing. 2 other customer in there. I engage and older bloke hastily asks what I'm looking for; I start telling him and he realizes this is more than one question I'm gonna ask. He says "I'm just doing something....." I say "OK, when you're done....". He goes to counter doesn't come back. Other girl working there...walking back and forth from floor to back mechanics area....seems busy despite my attempts to engage with no other customer awaiting her expertise...she briskly walks past....Hmmm...this place IS OPEN right? 1 other customer in this large store came in. They start chatting. I leave
Going to Obsession or Steed after work for my bike.
