Jean Machine

3.5 star rating
6 reviews Rating Details

Categories: Women's Clothing, Men's Clothing  [Edit]

Toronto Eaton Centre
220 Yonge St

Toronto, ON M5B 2H1
Neighbourhood: Downtown Core
(416) 593-0861
Hours:

Mon-Fri 10 am - 9 pm

Sat 9:30 am - 7 pm

Sun 11 am - 6 pm

Price Range:
$$$
Accepts Credit Cards:
Yes
Wheelchair Accessible:
Yes
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6 reviews in English

  • Review from sarah l.

    Toronto, ON

    5.0 star rating
    12/30/2009

    One word: James.

    So the story goes like this: I need jeans, I walk into a Jean Machine in the Eaton Centre and a guy asks if he can help me. I think "probably not because you don't understand how things cling to women in the wrong ways but..."

    ...and... [excess ellipses intentional] My mind glimpsed through a memory of knowing him. I felt like we'd had this conversation before. I FELT our missed connection being resolved. He was... JAMES from Jean Machine Pen Centre, St. Catharines.  This man had picked out my pants before. I trust and like him. James is special. James knows the SKU numbers from the OLD silver TONIs that they don't make anymore. James hoards new old-stock Silvers for me. James loves picking out women's clothing. (I'm sure he is knowledgeable in mens clothes too).

    The BEST:
    - JAMES.

    The good:
    - They have the full line of Silver jeans. Every style, every colour. Even old ones sometimes.
    - You can go in here and say I want jeans in [style] and [colour] and they will bring you everything they have.

    The bad:
    - There is nothing bad about this store. Sometimes the music is bad.
    - The "tops" aren't in the style of me.

    I will ALWAYS go here for jeans for as long as James works with the company. I cannot tell you how thrilled I am that he is in Toronto now.  I have been through 3 Jean Machine locations with this guy; we move in parallel.

  • Review from Eve H.

    • 0 friends
    • 2 reviews

    Toronto, ON

    1.0 star rating
    3/22/2012

    I walked in, and immediately had a sales associate greet me, which was great. What was not great was that he followed 2 steps behind me and had me cornered against a wall asking what I needed. I said that I like to shop on my own, which I guess pissed him off. He raised his voice saying "I was just trying to be nice"... at which I went to leave the store promptly, as he repeated himself again LOUDER, to which onlookers stared at the store.. Oh, and he gave me a peace sign.

    Out of all the stores in the Eaton Centre in downtown toronto, this has the RUDEST salespeople.. so if you're good with outword vulturing and aggressiveness to make you buy brand names that are too highly priced which you can get at other stores for a less costly price.. go here.

    My advice, bypass it whenever you get the chance. There is a reason why you rarely see anyone in there.

    *For the record, I am in my mid-20's and worked at a retail store in the Eaton Centre for 2 years. Customers should NEVER be treated this way.

  • Review from Kat F.

    San Francisco, CA

    USA
    5.0 star rating
    11/8/2009

    As a woman, is there anything more frustrating and humiliating than shopping for jeans? The answer is no. Those that know me know I'm not a patient person so something like sifting through racks of practically free jeans at Winners or piles of discounted denim at Bootlegger is maddening and entirely unappealing.

    Enter Jean Machine, one of only five reasons to ever set foot in Eaton Centre (http://www.yelp.ca/biz...).

    Like Mel D has said, you essentially walk in, shout out your size and fit preference as you saunter towards the fitting rooms and then wait to be handed pair after pair of fancy denim. There is no work required on your part. If the salesperson hands you a pair of jeans with no rivet detailing and you want rivets and rhinestones, say so, and pairs will magically appear on the changeroom partition.

    They carry one of my all-time favourite brands from Japan called Domino and offer discounts on multiple pairs. Returns, if necessary, are a breeze. Dunno if these folks work on commission but if they do, they damn well deserve every penny, cause they work hard to make my ass look good.

  • Review from Mel D.

    • 43 friends
    • 24 reviews

    Toronto, ON

    5.0 star rating
    11/6/2009

    I love this place.  For a girl who rarely shops and who lives in jeans and t-shirts, this place is a godsent.  I can literally just walk into this store, declare that "I NEED JEANS", and then walk straight into the change room while they gather clothes for me to try on.  I don't feel like they pressure me to buy the clothes that they suggest, which is great.

    It's an expensive store - and average of $40 for a top, and $100 for jeans BUT, they ALWAYS give "Good Customer" discounts for $15-$20-$30 off, and a discount to get any alterations that you need.

    Don't be fooled - this review is for this store only.  I've tried declaring "I NEED JEANS" in other Jean Machines - they just look at me funny.

    One star removed because of the location - Eaton Centre.  This mall is hell. [Edited - I can't blame the location of this store - the service is just sooo good.]

  • Review from megan l.

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    • 1 review

    Mississauga, ON

    1.0 star rating
    11/26/2011

    Awful customer service. They also 'omitted' to say that they're return policy did not mean an actual refund but only store credit. The manager was very rude and kept saying that we were lying and no one would tell us and that WE should have looked at their sign (I don't recall seeing any sign but I don't think it should be the customer's responsibility to try and find it...especially when you've already asked the sales person..who you should be able to trust) after we asked about this. Never going back here again, even though I like Jean Machine, I would never go to this location.

  • Review from Davina D.

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    • 12 reviews

    Nepean, ON

    4.0 star rating
    8/31/2011

    They have a good selection of moderately priced denim (Silver, Mavi, Dish). The sales associates can be a little pushy, but they really do know their stuff - they can tell you about different washes, weaves, darting, etc. I ended up buying a pair of Canadian-made jeans that I'm very happy with. The fit isn't as perfect as my DL1961s, but they were about half the price.

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