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Japan Airlines
Category: Hotels & Travel Transportation Airlines Airlines [Edit]
4840 Miller RdRichmond, BC V7B 1K7
Neighbourhood: YVR
(604) 276-5875
4 reviews for Japan Airlines
4 reviews in English
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Review from Gary M.
Updated - 1/23/2012
JAL business class on the way home to Vancouver from Tokyo...
Same cabin, same so-so seats... so what's changed?
A cabin attendant named Taguchisan. The service on this flight home was more than memorable because of one individual. At the onset of the flight she came to each one of us, graciously welcomed us and told us she was honored to be of service to us.
She was warm, funny and sincerely loved her position. She was the epitome of Japanese hospitality. For this reason (and the fact that the food from NRT was spectacular) I give this flight a five star rating.
This goes to show how important the Experience is...
good show JAL...Listed in: My absolute best favorites
1 Previous Review: Show all »
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1/2/2012
JAL Business class **1/2 Stars -
I have been enjoying Tokyo since December 14th... no time for… Read more »
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Review from Sebastian P.
Vancouver, BC
1/21/2012 1 photo
It's been a while that I flew JL on the route from YVR to Narita or vice versa respectively, however due to recent changes in their equipment I think it warrants an informative review.
JAL is a oneWorld carrier and operates a small Lounge in YVR. It is by far nothing to write home about so don't arrive earlier at the airport than necessary. The staff has always been nice to me, in the days that they sent the 747 to YVR I always got 'upgraded' to the older First Class Cabin where they provided Business Class Service. However since the Business Class had the new Generation Shell seats that's not always an upgrade so beware.
Right now JAL flies an older Version, better said THE oldest Version of it's Business Class to Vancouver. An old recliner (craddle) seat on the 777/767. It is important that you know what is awaiting you. This is a very old and angled product. The service is still good and amenities are available in the bathroom but the product is a disgrace for something that's being called and sold as Business Class in post 1995.
This is not the Standard of all JAL flights and you will find that for example ex Los Angeles LAX and San Francisco SFO they use their newest equipment including the fabulous First Class Suites. Should you consider booking JAL for your trip either go through these gateways or book alternatively Cathay Pacific ex Vancouver if you have a final destination elsewhere than Japan.
Cheers
S. -
Review from Marc D.
Vancouver, BC
5/30/2009
* I am from North America - I must be contagious!!!!! *
Continuing on with the trip last night took Japan Airlines from Seoul to Kansai, Japan. JAL had a very small lounge in Seoul, but it had all the touches of Japan with Pocari Sweat, Asahi Beer, those automatic hand dryers you usually find in Japan, Panasonic massage chairs (although all the buttons were in Korean which made it hard to figure out all the options!), NHK playing on the Japanese made flat screen TV, etc. A bit short on food options for substantial food though (Dunkin donuts sliced in half were the primary food stuff - WTF?!?!?!).
So I wandered over to another lounge. The One World alliance also gave access to the Cathay Pacific Lounge which is a 5 minute walk away and had the typical layout of a Cathay lounge as well as the trimmings. It was a larger space, and made for a relaxing meal. Had some zaru soba. The soba were more of the Korean type, but it was a filling snack. They also had lasanga, salads, cookies, etc. A slightly larger offering. So if flying JAL out of Seoul I would definitely recommend the Cathay lounge as the lounge of choice.
On the flight itself JAL was using one of its older 767s for the short flight. The business class seats are kind of narrow compared to what you might find on the newer aircraft. But I think they just use these for regional flights.
The flight attendants were extremely professional, very helpful, and made for a pleasant flight. On the short flight they offered a rather extensive bento box that had literally 15 different items in very small tasting portions. The highlight was the saikyo miso kare. But several of the others were tasty as well.
Japan has a quarantine form that you had to fill out asking if you had any contact with anyone from the US, Canada or Mexico for the past 10 days. Now if I want to get into an Engrish argument they technically were asking if you spent a complete 10 days with anyone from there, or if you yourself had been there for 10 days. Since I was just in Korea I could have said no technically - but since they threaten up to 6 months in jail for lying on the form I figured I would go with the spirit of it all and just say Yes. Certainly got a funny look from the quarantine officer that was not expecting to see any yes forms on the flight from Korea! She then handed me a mask and encouraged me to wear it. Ugh.
Transfer over to the Haruka express train to Kyoto was smooth and painless. The kind Japan Rail staff suggested buying a 1 day pass instead of paying full fare, saving about $10. Thank you. Had not known that trick before and all you have to do is show a ticket receipt that you are leaving Japan. Nice!
Today - off to Biwa Lake and some more food!Listed in: Travel is the spice of life, Massage and reflexology
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Review from Meghan K.
8/7/2010
I flew Japan Airlines from Vancouver (YVR) to Tokyo (Narita), then Tokyo (Narita) and Osaka (Itami), and reversed that ten days later. I had no problems at check in or with my baggage and all of the staff in the airport were very friendly. All of my flights were on time.
As for comfort during the first flight, on the 9 hour flight overseas it was very comfortable. Blankets and pillows were provided for everyone. Each seat had an individual TV monitor with a good selection of movies, games, and other fun things. We got two meals and the in-flight food was asian-influenced and very good. Beverages were offered more than I expected, and alcohol is free on international flights.
My one hour hop to Osaka was more spartan with an older plane, just like any other flight, but that's to be expected. You must try the Japan Airlines special beverage Yuzu Sky Time. So good!
The flight attendants are amazing. Nice and professional, and seriously the nicest people I have encountered in the airline industry.
I would recommend this airline for overseas flights!
