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3 reviews for Izabella Bridal Boutique
3 reviews in English
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Review from Amanda G.
Oakville, ON
5/21/2012
A friend of mine had bought her bridal gown and bridesmaids dresses at Izabella Bridal Boutique and had a good experience, so I decided to check it out. I was really impressed with the cleanliness of the store and the sample dresses there. The consultant was really friendly. I had picked a couple styles I like from the website and they had all the ones I wanted to try in stock. She even recommended a few extra based on the ones I had picked. Trying on the dresses was really pleasant, the change room was large and the consultant helped me put the crinolin and dress on properly, and there were plenty of mirrors so I could see the back and all the details really well. I absolutely loved one of the dresses and decided to get it, the consultant was really careful when she measured me and showed me all the measurements and size charts, so I knew the dress would be a good fit. And it was! It looked absolutely stunning when it arrived. My alterations were done by a really nice seamstress, she did everything I wanted and the price was very reasonable. My mom also got her dress at Izabella's and we couldn't be more pleased with our whole experience there.
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Review from Laura C.
Toronto, ON
7/10/2011
Although booking an appointment it was somewhat easy (except that I had to follow up 2-3 times to get a response), except when we finally got there it wasn't good.
Our appointment was for 1:30 and we got there at 1:35pm. We were told we had to wait a few minutes, which became 15 minutes. We started looking at both the bridesmaids and bridal dresses. A lady came to us and rudely told us to not pull any of the dresses (we weren't) but we were looking anyway.
It became 30 mins into our appointment, and after asking a few times, we were told that they cannot kick out the last bride that was taking longer than expected. I'm sorry, but every other bridal store adheres to their alloted time, and as respect for other brides, I believe that they should be sticking to the schedule.
Around 2pm, we noticed a group that came in after us took some dresses into the changeroom and tried things on. We were appalled, and asked more carefully about their appointment time etc. Turns out, they did not have an appointment and the consultant had confused us with them. I guess all Asian people look the same.
They did redeem themselves by kicking them out, and allowing me my turn. I came here specifically to look at Prenovias dresses, but there wasn't a lot.
I found a lot of dresses here wasn't hwat I was looking for. and disappointed the consultant wasn't able to pull anything of the style that I described. note, this is also my 4th bridal store and I felt really jaded.
The place was okay size, and there was one other bridal party there. I would say, if you were in the area, come and check it out.Listed in: I am getting married!
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Review from Mel L.
North York, ON
11/9/2011
Worst experience EVER! Let's just say it was drive thru dress shopping. I had made an appointment to go look at a particular dress which I was told they carried. Once I got to the store they didn't even have anything that resembled it. Fine, I would branch out and try something else. I picked out about 10 dresses to try on. I got into my change room and then began my fitting. I was rushed in and out of dresses barely even getting a glance in the mirror. At this time 2 other brides without appointments were getting more time and attention then I was which is a real shame. I was barely in out of one dress when the consultant was attempting to put me in another. i was in and out of the store in 17minutes!!! I walked out of the store wondering what had just happened. I'm not sure if this is their usual practice but how do you expect someone to find their dream dress in 17 minutes?!?
I would NEVER recommend this store to anyone. If you are a bride wanting to feel special this is not the store for you.
