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InterContinental Montreal
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Event Planning & Services Venues & Event Spaces Restaurants French Hotels, Venues & Event Spaces, French [Edit]
360 Saint Antoine St WMontreal, QC H2Y 3X4
(514) 987-9900
- Hours:
Mon 6:30 am - 12 am
- Good for Groups:
- Yes
- Accepts Credit Cards:
- Yes
- Attire:
- Dressy
- Price Range:
-
$$$
- Good for Kids:
- Yes
- Takes Reservations:
- Yes
- Delivery:
- No
- Waiter Service:
- Yes
- Wi-Fi:
- Paid
- Alcohol:
- Full Bar
- Noise Level:
- Quiet
- Has TV:
- Yes
- Caters:
- Yes
18 reviews for InterContinental Montreal
18 reviews in English
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Review from Hina Q.
2/29/2012
We stayed here in the summer a few months after we got married, and loved it! This hotel was perfection!! From checking-in, to hotel staff, our room, room service. Everything was perfect!
The room was fairly spacious, the bed was so comfortable once you lie down you don't want to get up (which could pose as a bad thing if you want to sight see :)). The room could be kept dim if you want to take a nap in the day; and there were more than enough lights to brighten up while getting ready to head out. I hate the hotels where the drapes allow all the light in, if your traveling, you don't always have a regular schedule.
We ordered Nachos late at night as room service and ordered a pay per view movie and enjoyed the late night snack.
Hotel is located in old Montreal, which is great for sight seeing, going for a walk and enjoying Montreal. It is still fairly close to downtown Montreal but is a bit away from the downtown hustle-bustle.
Overall, loved the experience and would def stay at Intercontinental again! -
Review from Sam M.
4/23/2012
This is a nice moderately upscale hotel with a great list of amenities situated in a great location near St. Laurent St.
The concierge and staff are have always been great to me when I have stayed here. They are also very accommodating and friendly.
The rooms are pleasing and comfortable. Laying on the bed too long will make you want to take a nap.
My only complaint is lack of free WiFi and overpriced minibar. -
Review from Alexandra S.
4/16/2012
We've stayed in two other Montreal hotels in the past 2 years, so we had some basis for comparison when staying here. I chose the Intercontinental for its proximity to the old town and the fact that it had a special rate through the Montreal tourism site. Upon arrival on a Saturday evening, we were able to park on the street for free (it was after 6) which allowed us easy access to the hotel. We were told we had been "upgraded" to a room with a view. And what a view! We were on the 24th floor for two nights. The room was spacious and clean. The king size bed was super comfy- the pillows were ridiculously soft, which may not be for everyone. The bathroom was big, too, as it had a small shower with good water pressure AND a tub. And I will mention- as it matters to me- that the hairdryer provided was awesome.
Generally, this hotel is great, though wi-fi and breakfast cost extra unlike many hotel deals in Montreal. We didn't take advantage of the pool or the business center which I suppose are two of the other perks of the hotel. Generally, stay here if you can find a good deal. Otherwise, you may be like us and need less and therefore can stay somewhere with free wi-fi. -
Review from Melissa E.
Vancouver, BC
3/9/2012
Back to La Belle Ville!
Having grown up in Montreal but not lived there for 20yrs, I always look forward to heading back...especially when work is paying! Hazaaah! And while I was looking forward to my stay at the IM, I was rather disappointed with several elements. Let's just say that my mom runs a way tighter ship.
List of grievances:
- Hidden charges: these were everywhere! Tax and surcharge for room service, no prices anywhere for mini bar (yes, i assumed it was pricey but full disclosure is preferred). Also, who doesn't have free wi-fi these days!?!? Their charge of $10 for 2h is unheard of. Luckily we got a code as part of our meeting but not after a few people had already ponied up the cash.
- Low quality products: first off, the remote in my room was infuriating! very hard to switch channels, increase volume and sometimes the remote ghost woudl take over and change channels when all I wanted was to mute it for a second. Very bizarre. Also, the towels in the bathrooms were like sandpaper. And i'm not being precious here...they were really rough. Also, it looked like the bathroom hadn't had a good upkeep in years. Paint chips and caulking coming off the bathtub. Verging on ghetto.
- Slightly crusty staff: i had to print out 1 page, sign and fax back to Vancouver during the meeting. I couldn't really believe how crusty the woman was at the desk about it. They like to hold meetings there so isn't this a common request? She could have just told me that the meeting would be charged to use the business center and sent me on my way. Wasn't too sure why it was an issue.
- General cheeziness: i'm not sure if this is a bad thing. One thing about us Quebecois is we like our cheese and not only in curd format. This hotel was clearly designed in the 1990s with it's lobby decked out in faux fur walls, sequins and feathered pillows. Or maybe it was designed last week. That's just a Quebec thing. But it is VERY cheesy. Including the ads for the absinthe bar with the promise of seductive red lips and the green genie. It put me off a bit but then I remembered my roots and just got into it. If you like nouveau chique and modern design this isn't your place though. You've been warned.
All in all, I think the Coast in Nanaimo is better which is kinda sad when you consider the international level of travelers going through Montreal. I would expect service level to be much higher. But it is walking distance to Old Montreal, Chinatown, downtown and St-Laurent so for the price, probably worth a look.Listed in: Montreal Mayhem
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Review from Izzat A.
5/8/2012
Stayed here on our wedding night. We booked through Hotwire but they upgraded us to a suite for free. Very very cool on their part. Hotel is located in a great location. Rooms were very very nice. Service was extremely friendly too. Only complaint that I had was that the valet was a little slow. All in all, would definitely stay here again.
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Review from Kar-mun W.
1/8/2012
First thing: do sign up for the Intercontinental Club upgrade! $10 a day is well worth it. It comes with included breakfast and afternoon tea in their lounge.
The room we got is beautiful, facing towards the fountain in the complex across, overlooking the multi-coloured glass walled convention center. Very well decorated. This being a business class hotel, did not have amenities such as a microwave which would have been most helpful for families with young kids.
Location-wise, it is great. 10-15 minutes walk to downtown shopping areas, to the Chinatown area and to the old port area. It is also in between two Metro stations, Square-Victoria and Place D'Armes. A short ride from the Biodome/Olympic Park and to LaRonde.
This hotel is also right on top of one part of the Underground City, which features shops along the number of connected Metro stations. -
Review from Let It B.
11/22/2011
I have stayed at this hotel about a dozen times over the past couple of years (2008-2011) and I definitely am a fan. More so a fan probably, since I usually stay for business and the company forks out the $ for me to stay here.
Rooms are fairly large and immaculate! Bathrooms include a stand alone shower and tub off to the side, telephone on the wall next to the potty for those long conversations one has while going to the loo (kidding), and a great speaker system built into the wall so you can continue to listen to the television show you may have been watching while you shower or go to the bathroom. Fully stocked with towels, toilet paper, and other bathroom essentials.
Hotel is close to old Montreal, but other than that, if you're younger and looking to bar hop, I would suggest staying elsewhere, I 'think' this hotel is closer to the business district so think 'concrete' jungle for the most part. Nice restaurant within the hotel.
Would i stay here again? For sure. As long as I was on business and just looking for a comfortable place to stay. -
Review from Ali L.
7/15/2011
We stayed here for 2 nights on a trip to Montreal for the U2 concert. We had no intention of spending time in the hotel, but having one that was so accessible and walking distance to Old Montreal made this place absolutely perfect.
Its pretty dead on the weekends since you are placed in the business center of Montreal, but you are only a short walk away from Vieux-Port (Old Montreal) and there are numerous bars, restaurants and art galleries where you can lose yourself for hours.
The hotel itself was fastidiously clean. They let us check in a few hours early (huge plus) and we were given a room with an impeccable view of the harbor.
Perhaps because my friend had a business connection with Intercontinental, we even got a small box of cupcakes and a complimentary bottle of sparkling water on our first night there.
The absinthe bar downstairs is only patronized by people staying at the hotel, so make sure you like the subject of whatever conference is going on. We were there during a shipbuilding conference of some sort. I did not try any absinthe but we did grab some post-concert food here... it was incredibly overpriced $12 for nachos and $11 for chicken tenders as I recall. Convenience won us over, alas, and we ended up ringing up a huge bar tab late night both nights of our stay. (By huge, I mean $170 on Sunday... I wasnt a huge part of that but my husband and his buddy sure were!)
I checked out the gym but my legs were sore from dancing the night before so I didnt work out. However, the equipment looked new, but be forewarned that there is not much there. The pool was nice but indoors, however, I discovered a small sitting area outside of it with a table, chairs and a few lounge chairs. Good to know that was there, would have been a nice spot for an outdoor picnic lunch.
All in all, solid hotel in the business district with good service. -
Review from Allen K.
2/13/2011
Here on business- conference in hotel. Conference food was superb. Room and sound system AV system was good as well. Service was great, Room was outstanding- bed was the most comfortable i have seen in a hotel.
View from my room was excellent, but its a city of course.
Understated elegance- very different from the W around the corner. This is a quiet and relaxing place, Health club is adequate, good lap pool.
Winter pricing was extremely competitive but the prices in the bar and resturant were high. -
Review from Luisa D.
10/23/2010
This hotel has a very welcoming lobby with a huge curved couch and (faux?) fur lined walls. The staff were all very accomodating and the room was incredibly comfortable. I appreciated the free wi-fi and the plug-ins on the bedside table lamps.
I would have enjoyed a deeper bathtub but liked that I could turn up the separate heat in the bathroom. The breakfast room was very small and that caused a line-up in the morning. We weren't given menus so assumed the buffet was the only option. It wasn't great and was $25! Yikes. It was pretty close to 5 stars for sure. -
Review from Jennifer R L.
London, ON
1/11/2011 5 photos
We stayed here for 3 night for Canada's Day. We arrived late night and the check-in went smoothly. We were on the 11th floor but our view from the window is not that great... The room was rather large with a desk, big screen tv and very comfortable king size bed. The bathroom is large and has a separate bathtube and shower. The place is very clean and roomy.
The location of the hotel is great. It's close to the Square Victoria metro stop as well as Chinatown and old Montreal. It's about a 10min walk to rue St. Catherine and 20min to McGill/Mont Royal.
Overall this place is a great place to stay. -
Review from Michael L.
8/7/2009
Woohoo... I'm the first to review!
I was a bit hesitant about staying here since the reviews on other sites were mixed, however I found this hotel to be great and suitable to our needs. For anyone that is concerned about the construction, there should be no worries. The construction is really just a renovation that is confined to just the lounge/bar area. No noise or dust anywhere. The staff were friendly and extremely accommodating. The manager hooked us up with a room upgrade to a suite room! We also received a lot of great recommendations on where to sight-see (Parc du Mont-Royal) and where to drink/eat (Weinstein and Gustovino's).
Our suite room (Room 1000) is modern and nicely laid out. There were several issues that we did notice, however did not really bother us all that much: No hairdryer (front desk asked us to look in the cabinet under the sink, but it was a pedestal sink!), the bed was VERY firm and the linens a bit rough for my silky smooth skin. Oh, and just a side note, there were spiders on the exterior of the building; no possible way of getting in, but did anyone else notice that all of Montreal is just crawling with spiders all over the place???
Parking was a bit odd. Hotel guests have to park in P-9/P-10 which is 9/10 flights below (we got a bit dizzy going in circles). The elevator is right there, although it only goes as far up to the Food Court level. You then have to walk up a flight of stairs to the lobby to check-in. Because of this set up, there is no one to help you with your luggage if you do self parking. Odd.
Overall, I really enjoyed staying here and would gladly stay here again. The neighborhood is a bit dead during the weekends, however the Metro is right in the candy-land convention center across the street and everything is within a 10 minute walk. -
Review from Jeremy K.
Great hotel with spacious, tastefully decorated rooms. It is located just a few seconds away from two subway stops, Place D'armes or Place Victioria and is located in the financial district of the city near the Old City.
The lobby is connected to two restaurants, Osco and Sarah B's Absinthe Lounge and there is also a coffee shop downstairs called Java U.
The hotel is very quiet, quite fancy and the concierge was wonderful and extremely knowledgeable. If the weather isn't great you can take the back exit and access a tunnel that will connect you to the subway without having to set foot outside which is also pretty neat. The back exit also features an arcade where there is a convenience store, a couple of small restaurants and a few random shops. I had a wonderful stay there in this hotel.Listed in: Montreal & I
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Review from Kerry B.
4/1/2010
I really loved this hotel. When I graduated high school I got an all expenses paid trip to Montreal and this hotel was part of the package.
This hotel was much fancier that what I am used to, so clearly I was impressed with just about everything. One problem I generally have with hotels [nice or not] is feeling comfortable in the beds and with the pillows. However, the mattress was perfect, not to hard, not too soft. And the pillows were great as well, they had tons of them, some super soft, some a little firm, and a couple hard ones. I found what suited me best and had absolutely no problems sleeping.
The bathroom was lovely as well, we had a jacuzzi tub and a rather typical shower but we thoroughly enjoyed both!
The concierge service was fantastic. I had been to Montreal a couple times before but since this time I was with a friend we were looking for anything crazy we could get into. The person we spoke with was completely committed to making sure we knew exactly where we were going, how we were going to get there, and what to expect. This hotel is in a great location and my friend and I felt comfortable walking to all the hot spots we wanted to hit.
Check out was a breeze, parking was not. Like Michael said, the parking garage was a bit of a maze, but other than that I really enjoyed this hotel! -
Review from Marc D.
Vancouver, BC
8/13/2010
* Mixed emotions *
Fortunately I had to go to Montreal.
Unfortunately many of the hotels I usually stay at were booked or overpriced.
Surprisingly the Intercontinental was available and priced reasonably.
Fortunately there was only 1 person in front of me on line at check-in.
Unfortunately it took about 15 minutes before the front desk was able to check me in.
Surprisingly they upgraded me to a suite and pointed me to the elevator without offering assistance.
Fortunately I never say yes when offered to have assistance to go to the room.
Unfortunately this was a rare case where I could have used the assistance! When I got into the room I couldn't figure out how to turn on the lights even though I am fairly technically savvy. It took 10 minutes to figure out that many of the lights had individual switches and were not on a central circuit.
Surprisingly there was a plate of freshly baked macaroons and a bottle of mineral water to welcome me.
Fortunately the room was large with a separate bedroom and living room.
Unfortunately the workdesk had a chair that was likely invented by the Marquis de Sade.
Surprisingly even though the property was recently renovated it is already showing signs of wear, including wall paper starting to peel in the washroom.
Fortunately the concierge staff was really knowledgeable about the local area and made several very solid recommendations.
Unfortunately housekeeping was a bit sloppy (found a hole in a towel, a bit of dust on the desk, and no bath mat on my first night). Since these were all minor I didn't bother calling in about them.
Surprisingly housekeeping varied each day and was not very consistent. I was surprised that the empty plate from the macaroons which had a flower and some chocolate sauce garnish was left in the room for 2 days before being taken away. Some days you would get turndown service (some not). One day they took away an almost empty tissue box but didn't replace it with new tissues. One day they threw out a perfectly good bar of soap which was in the shower, while other days they let me use a bar of soap more than once (thankfully). Some days you would get a newspaper, others you would not. Some days they would leave all of the lights on in the room, some not. Some days they would replace the tea for the automated tea/coffee machine, some not. Some days they would put a bucket of ice in the room, some not. I got the impression it was just a crapshoot each day when they serviced the room! All issues were minor, so I did not complain about them. But they were noticeable.
Fortunately the room came with access to the club room.
Unfortunately my key didn't work for access until I went to the front desk to get it fixed.
Surprisingly the club room didn't have a lot in it except during breakfast and happy hour.
Fortunately the club room did have breakfast and some items were nice like the fresh berries.
Unfortunately some items were really low quality like the scrambled eggs which tasted mealy (I'm guessing powdered?).
Surprisingly even the baked goods like croissant and bagels (which are both Montreal specialties) were more like supermarket variety.
Fortunately the hotel offers an "instant service button" on the phone.
Unfortunately when you press the button it just rings and rings and rings. I found that if you dialed 0 you got through though, but the instant service button must be going to a bad extension!
Surprisingly wake up calls were not always on time. Some came as much as 15 minutes late - not reliable. In fact one day after I happened to wake up (even though the wake-up call did not come) I went down to eat breakfast and then came back to the room to get ready to leave and there was a pounding at the door (about 45 minutes after the initial wake up call request). Apparently since they called late and I didn't answer (since I was already downstairs at the time I had originally planned) they were worried I somehow died in the room or something. Hm......
Overall the location is decent if you need to be near the convention centre, the pricing is reasonable for the area, and it isn't a terrible hotel. Sometimes they shined, but sometimes they did not. The non-consistency for a chain hotel is quite surprising. I likely would not choose to come back when next in Montreal. There are definitely better more consistently reliable options available.Listed in: Bon Vivant Montreal Edition
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Review from Michelle W.
Pierrefonds, QC
1/5/2011
We were there for only one night - as a resident of Montreal I don't really stay in hotels here. The lobby is nice and the service is helpful and friendly. The room was nice enough and the bed very comfy. We had the buffet brunch the next day which I thought was so so. Pretty much standard fare and was included in the deal we got for the room. If I had to pay $25 for that I would have been pissed. My only real complaint, and this is for the hotel industry in general - why are they charging $7 for a bottle of water? You'd think they'd give it as a courtesy.
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Review from Gregor G.
6/1/2010
I recently found myself facing a birthday milestone of sorts, so like any level-headed person, I chose escapism to avoid any office brouhahas and off-key singing. By pure happenstance, I wound up at this InterContinental (it was part of an Expedia package), but let me tell you -- it was a week of pure heaven. First of all, you're just steps from Old Town, so surrounded by breathtaking architecture. It's conveniently Metro-adjacent, flawlessly decorated, and staffed with service-oriented professionals who spoil you rotten. I literally wanted to have my bed, park view, and luxurious bathroom shipped home with me. While this hotel stay was not of my choosing when I booked my trip, you can rest assured I'll now be purposely staying at this chain again and again.
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Review from MYRON Q.
8/18/2010
I recently stayed at IC with my spouse. We stayed a few days following a conference.
I would like to highlight the outstanding work of your concierge - Chantal Aubry. Ms. Aubry helped us out when we were looking for places to eat and recommended a few excellent choices. Her service was prompt and upbeat. She was a pleasure to deal with. And her choices were exactly what we were looking for. When we had a special request which should could not answer on the spot - she indicated she would call our room with the information later that day. She fulfilled her promise, and called us later with yet another superior recommendation.
Ms. Aubry embodies fine customer service and is one of the reasons for a great experience.
It was a pleasure to stay at IC, and we look forward to returning sometime in the future.
