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Immerse Spa
Category: Beauty and Spas Day Spas Day Spas [Edit]
1777 Third StDetroit, MI 48226
Neighbourhood: Downtown Detroit
(313) 465-1656
- Hours:
Tue-Sat 8 am - 8 pm
Sun 8 am - 4 pm
- Price Range:
-
$$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Garage, Street, Private Lot, Valet
- By Appointment Only:
- No
- Wheelchair Accessible:
- Yes
7 reviews for Immerse Spa
7 reviews in English
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Review from Jen M.
11/1/2011
I perused the spa menu for six months like a child choosing Christmas gifts from the Toys R Us catalog before finally making my pilgrimage. Well, actually truth be told I talked my boss into footing the bill for my secretary and I to partake in a day of pampering.
Immerse did not disappoint. The facilities are immaculately clean and well appointed with the usual fabulous products, fruit/teas/refreshments. Booking a service gets you into the locker room and pool area for the day/night and I suggest you arrive early to take full advantage.
The showers are HUGE and equipped with both a rain head and hand held fixture. The steam room is decent and the jacuzzi (located inside the women's spa area) is basically jet powered. There are iced towels around for refreshing after a soak as well.
Wolfgang Puck's spa menu is available in the spa lounge area or pool cabanas but the service is rather slow. I did see people bring their own beer and wine which is a FAB idea if you're making a day out of it. The pool cabana area is swank and relaxing. If you squint your eyes just so you'd swear you were in Vegas.
I booked the Hypnotic which includes full body scrub and 50 min massage with the Thai Bolus wraps. My therapist was wonderful. All too often they try and skimp and use elbows/arms rather than a more traditional acupressure/thumb work massage which was the star of the show here. I've never had a therapist drape my chest to include stomach and abdomen work which was performed effortlessly.
I neither saw nor heard a rugrat on the premises. Hopefully MGM has resolved that major faux pas. My only gripe is that you have to put your robe back on in between the treatments to go back into the locker room to shower. It breaks up the zen flow in my opinion. I did see that they have Vichy rooms though so I plan on booking my next treatment that way. Oh and Whitney Houston was there if that's your thing. Definitely worth the hefty price tag and the top Detroit staycation. -
Review from Shanda S.
2/4/2011
If there are two things I hate, they are public pools and walking through casinos. Okay, that was a lie. Public pools are probably somewhere near number 26 on the list of things I dislike, and casinos are not even in the top 50.
But I mention this for two reasons. The first is because Immerse has this gorgeous, large, clean pool... that's not open to the public, and so is also quiet and tranquil and great. And is surrounded by plush cabanas and loungers, where they'll deliver food and drink to you, if you ask (and pay them) .
The second is becuase you don't have to walk through the casino to get to the spa (or to shit on your zen when you're leaving). The spa is included in the free hotel valet service, which guarentees a seamless entrance and exit.
Spa side dishes include 1) use of fitness center; 2) huge sauna; 3) beautiful jacuzzi; 4) rain showers. Rain showers, I said. Yup, rain heads in all the showers.
So far I've been twice, and I've had a massage and a facial/peel. The massage was neutral/good (but a lot of this has to do with the tech... I'll choose someone else next time and see how that works out). The facial was amazing. Amazing. Amazing. Face felt like... oh, rich people face. Or maybe baby face. Nope-- rich baby face. Yup. Smooth and soft like a rich baby.
So I'm planning on going every month and by this time next year I should have skin like Shiloh Jolie Pitt.
And you can too. -
Review from Cassie M.
Solon, OH
11/27/2011 1 Check-in Here
The salt water pool was just fabulous. Enjoyed the 80 min relaxation massage. I love it here!
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Review from Mitch M.
Ann Arbor, MI
2/15/2011
Worst. Spa. Ever.
I went here with 3 friends for New Years Eve and we thought we would be enjoying a wonderful spa day. They had booked a private party and neglected to tell us when we booked our spa package online.
They assured us we could come the next day and do the spa then, and reluctantly we did. This time around the hot tub was broken (and seriously the hot tub was about half the reason we were even doing this).
We thought maybe we could enjoy the salt water pool, but contrary to the "we're trying to keep a spa environment so please keep your voice down" signs, kids were loudly playing in the pool area. Since the walls in the men's and women's area don't go all the way up to the ceiling, you could hear all of the shouting the entire time we were there.
My friend could hear the children screaming while he was getting his massage and he told me that when he closed his eyes to relax all he could think about was being massaged outside in Vietnam during the war.
We will NEVER go back to the Immerse Spa. -
Review from Savvy S.
Detroit, MI
1/26/2012
I am giving it 3 starts because I think their services are still quality. However, I was there when the spa first opened and it was clean, quiet, and lovely. I was there in December of 2011 and it wasn't as clean as I remembered it, the pool area was loud with the sound of kids, and the jacuzzi was dirty. I was sad because it really was a Vegas quality spa for a while. I hope MGM finds a way to clean it up a little.
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Review from Matt K.
1/5/2010
My friend decided to go to Immerse rather then her usual spa and wanted me to tag a long, since she had her father's credit card I said why not. We got here a 1/2 hour before our appointment and had time to change, shower, and change into our robes they provided to get ready for our appointments. I got a Sento ritual and a wash of my body, my body cleaned with natural oils, a very nice and long massage on my sore muscles, and after a nice massage of my hands with Shea butter to make sure my skin would be nice and smooth and not crack. After I got a 'Youth' facial to help cleanse my skin of everything since I have not been to Lush in a while to get my usual facial products. After over 2 hours of being at IMMERSE we went to Wolf Gang Puck's restaurant for some food feeling more relaxed then ever.
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Review from Jennifer v.
Baldwin, NY
2/21/2011
Kids do not belong in spas!
The spa itself is gorgeous. The pool is spectacular and the fitness center, which has outstanding up to date equipment, heated towels and overlooks the pool complex, is world class. I was really looking foward to a relaxing, luxurious day here. I was particularly excited about the pool, and I planned to spend most of the day there today relaxing, ordering food, swimming and enjoying the fitness center and maybe getting a salon and/or spa treatment. Unfortunately the salon appeared to be closed (President's Day) but it didn't matter, the main purpose of my visit was the pool. I had checked out of my hotel and had a LONG wait for my plane, and it would have been perfect to enjoy the day there. Well, unfortunately, my expectations did not meet reality. I got a rude awakening when I got to the locker room and noticed that it was a mess. It smelled bad, had wet towels strewn all about, and had half-empty plastic cups of what might have been beer or apple juice out on the counters. Worse, I heard screaming coming from outside of the locker room. It sounded like .... kids! How could that be? isn't this a LUXURY SPA? Dedicated to serenity, calm and relaxation? The locker room door even mentioned that minors weren't allowed, but clearly kids HAD been in the locker room and had created this mess. When I walked out to the pool, I saw kids screaming their heads off and splashing loudly in the pool. I just couldn't believe it. This was no better than a water park or hotel pool. I had to turn right around and leave. The receptionist told me that hotel guests are allowed to use the pool. I asked, what about the signs requesting quiet in the pool area? what about the expectations of guests that this will be a high end luxury experience?
If anyone from MGM is reading this, please note, customers do NOT want kids in spas! Luxury spas are the one place I had hoped to escape noise and irritations and enjoy a peaceful, serene experience. But instead, I left irritated and annoyed. it's not the kids' fault, no one could blame them for being excited to be in a pool, but I have never been in a spa that allowed kids. I was planning a return to the hotel next month but now think I will stay somewhere else, as to me, the major draw of the MGM is the spa.
By the way, I couldn't even enjoy the rain head showers or the jacuzzi in the locker room, not just because of the loud screaming (that carried all the way to the reception desk, and I'm sure was audible by those receiving treatments) because there were no towels! Instead of my relaxing spa day, I had to hang out in the lobby of the hotel for 4 hours as I was done with gambling and there's really nothing else to do there.
Shame on you, Immerse Spa!
