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IKEA Etobicoke
Categories: Shopping Home & Garden Home Decor Shopping Home & Garden Furniture Stores Home Decor, Furniture Stores [Edit]
1475 The QueenswayEtobicoke, ON M8Z 1T3
Neighbourhood: Etobicoke
(416) 646-8181
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
22 reviews for IKEA Etobicoke
Review Highlights
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"...G's translation: "IKEA is Swedish for couples fighting." In 6 reviews -
"...store is open till 9pm weeknights (used to be 10pm) and I..." In 5 reviews
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"...both are great places to find furnishings, but this has the..." In 3 reviews
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20 reviews in English
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Review from Susan C.
Toronto, ON
5/24/2012
Really...who doesn't like to go to Ikea?
It's pretty hard to rate Ikea since they are all alike. It is never messy and the restaurant area is always clean.
I always go with my parents there just for the restaurant. Swedish Meatballs...mmmm. -
Review from Greg O.
Etobicoke, ON
2/18/2012
I can't comment on other locations as the etobicoke one has been my primary since I moved out on my own. A couple points I've noticed about my many trips there.
1) Approaching parking from the rear of the building will save you some time, there's access from a side road off Evans that will get you to the underground parking quickly. It's much easier to exit as well if you try to shop on a Saturday afternoon.
2) If you have multi boxes for your pieces, make sure both are the same color. I bought a desk that came in 2 boxes that was in the same location, brought them home only to find out the top shelves were the wrong color. Trying to exchange them turned into the longest exchange of my life. They sent an employee to get me a new box, after 20 mins of waiting I decided to get it myself. I found said employee wandering around looking for it, when I asked why he couldn't find it, he said this was his first time working the stacks. Ridiculous.
3) There's a labelled shortcut beside the children's play area that lets you skip the showroom and puts you right at the beginning of the self serve kitchen area. If you walk straight through this area, there's a break in the wall on the left that puts you beside the flat buggies for the stacks.
I have no issues with the furniture itself, they're good interim pieces but chips if you look at it the wrong way. Pretty good pricing on the LED accent lighting too, although you have to pick it up after you pay now since they pulled it from their shelves in lighting. -
Review from Chris P.
12/2/2011 2 Check-ins Here
So because it's Ikea I feel that it isn't really fair to rate the store overall since it's corporately mandated how it is set up and everything is cookie-cutter.
The staff however are fair game. Sometimes the staff here are really great and other times I'm left wondering why some of them work in retail if they hate their jobs so much.
On my recent trip the other day I went with a co-worker as we both needed some furniture and had a rental van to get it to our houses.
She was buying a couch. We sent to the department and started looking at the options. The store wasn't busy as it was a Tuesday afternoon and the two employees in the department didn't seem to be up to much. We had some questions but the staff didn't really seem to care. We had to point at things from across the department as the staff member helping us just wouldn't leave her little station. By the end of the ordeal we just figured it out for ourselves. Very frustrating.
The cashier wasn't very helpful either. My coworker and I had everything on one cart, but it was organized to make it easy when we went through the check-out. I pointed out what was for my order and paid. When the cashier was scanning my coworker's items I pointed out that she had scanned one twice. She firmly denied it and finished up the order. Sure enough when she hit total, the bill was too much. She looked at the receipt and recognized that she had indeed scanned the coffee table twice.
One of the items my co-worker bought had to be picked up from the full-serve area. We asked the cashier what the process was but was very unhelpful. We went over to the full service desk and waited, not realizing that we had to actually go up to the desk and show them the receipt before the order would be processed. So not only is this a cashier fail on her part not giving us the correct information, this is also a failure on Ikea's part for not providing clear signage or notification on the receipt that you need to place your order after you've paid.
Hopefully future visits will be more positive.Listed in: December 2011
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Review from Tyler M.
Toronto, ON
5/23/2012
Went for weekend breakfast, great price and good quality food. Then you do your shop and it isnt to busy at that time of the morning. Good experience all around
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Review from Karl R.
11/21/2011 1 photo
Worst breakfast experience ever. This is a popular hang out Sunday at the crack of 9:30 am for Etobicoke people. They're lined up from the escalator. Hey, Etobicoke people know the value of $1. It gets you a plate of food at Ikea. But these ill-trained Etobicoke staffers really know how to screw up pretty simple food delivery, in contrast to the well oiled sausage machine of Ikea Vaughan.
They seem to set out one tub of pancakes and don't bother to refill it within the 14 minutes it takes the 100 people in line to consume them. God forbid you get there at 9:40 am. You'll be out of pancakes. Okay, try the french toast. Look for the maple syrup. Find none. Pay at cash. Ask where the syrup is. Be informed it's back at the steam table. Still find none. Be informed second hand by a non-employee they're out of maple syrup. I guess I could have been told that by the cashier before I paid.
Fail.Listed in: Eating for about $5
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Review from Monica M.
Toronto, ON
2/4/2012
I come here occasionally during off hours and it's still busy! Not as busy as evenings & weekends though.
Love the model units especially the tiny units that are relevant to the urban dweller. Nice ideas on layout, furniture and accessories.
Store layout if fine, self-serve is convenient. Staff are helpful, if you can get ahold of one (sometimes it feels understaffed - either I can't find anyone or there's only 1 person and 3 customers waiting to ask questions).
I like their fast, convenient and low-priced meals when i'm on the go. -
Review from Tara A.
11/23/2011
I always say my house will not look like that of Ed Norton's in Fight Club... but alas, Ikea just sucks me in. I go in for a candle and leave with $200 worth of stuff. Although websites like Craigslist and Kijiji allow me to purchase used items at a discounted price, I kind of have the mentality of why bother... You can get everything at a reasonable price brand spankin' new (with too much packaging) from Ikea.
Last night I had to exchange a basket to Ikea (I stupidly bought the floor model so it lacked a bottom!). They were no hassle and really user friendly. Someone even ran from the department to hand deliver a proper one to me. I have to admit, I like the service.
Walking through Ikea is like walking thru a dream like state. The upstairs in the showroom area is filled with potentials for your home. I love their clean, sleek displays and the fact that you can get comfortable in any one of them, really gives it the home feel.
then I head down to the marketplace where the spending begins. How did they know that I needed a set up tupperware when I didn't even know I needed any... It's like they read my mind. After the Marketplace comes the warehouse and my favourite area, the "as is" section. I always pick up something there that peaks my interest. Whether its a vase that someone returned so I get it at 10% the original price or perhaps a rug that was the floor model at one point.. (it's like a steal!)
My only real complaint is that they up'd the price of hot dogs to .75 cents from .50... don't they know that they shouldn't change a good thing? -
Review from Marie F.
7/24/2011 5 Check-ins Here
The (Allen) key to enjoying Ikea and all its disposable wonder, is to outsource. Yes similar to your cell phone provider, I too have realized that getting others to deal with your headache for small fee, may just be the way of the future.
Seems like everyone has a crazy friend who will torture their hands and brain to put your Swedish crap together. Generally the chart goes as follows:
One item: A big thank you and a high five if it took no time at all.
Two items: A case of beer... you want Mill Street Organic you say? No problem... I got your back.
Three items: Beer and Pizza. I'll even order from Pizza Hut and get the crust stuffed if that will make this assembly more bearable.
Four or more items: I'll bring the shovel, you tell me where the body is stashed... don't ask don't tell right?!
If you are not this lucky invite some unsuspecting friends over and SURPRISE, you get to put together the furniture you'll be sitting on... Doesn't that sound like fun?!
ANYWAYS... I bought the world's ugliest bookshelf here last summer. She was a limited edition massive Billy Bookcase that was clearly conceived in a haze of acid and once too many meatball servings. It's white with odd scribbles and stamp doodles in various colours. At first I thought it was a bookcase travesty and than it grew on me (or more like the 14.99$ price tag for a $99 bookshelf swayed me).
Fast forward almost a year later and that thing was still sitting in the corner of my apartment un-opened and waiting for a drunken assembling team. I called a few co-workers over to assist (AKA do all the work while I mix cocktails). Upon opening the flat cardboard box, we discovered I had none of the required hardware... no dowels, screws, nails, not ever a stupid allen key for pete's sake!
I re-grouped and consulted my many Ikea connoisseur friends who told me I could buy a kit to assemble my bookshelf... so much for $14.99. The best part is that this must be purchased at the dreaded Return Counter. I've heard stories of friends going in for a missing piece and going missing themselves... doomed to be ground up into Lack table dust none the less...
I showed up at 10:34am on a bright Wednesday morning to said location. I had on my Yelp sweat bands and was ready for the long wait and series of stupid customer service questions. To my surprise the whole ordeal went quite smoothly. After fiddling with the automated ticket machine, I received my number and was called up to the desk within 10 mins. I explained that I wanted to buy a kit for my Billy bookcase which came with no hardware (and since it was a year old I did not have the receipt).
Turns out they don't sell these kits or at least they didn't have any. I made a frowny face and prepared to admit defeat when the service lady said she would do the impossible... she would manually assemble a kit for me of the 5693 pieces needed to put my bookshelf together. If it weren't for her ugly Blue and Yellow uniform I might have thrown myself over the counter and kissed her (but I have standards and kept composure). This woman was my knight and shining armour as she swooped from bin to bin comparing 'thing-a-ma-doo-hickies' to 'whatcha-ma-call-its' bitting her lip in frustration and using her bullshit assembly manual to select the right quantities. She pushes the hair from her face and wipes the sweat from her brow, hands me my bag of Ikea bling and wishes me a good day. Yes indeed that was a good day!! -
Review from Flouny S.
Toronto, ON
2/18/2012
Service can be iffy
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Review from Dale M.
Toronto, ON
2/20/2011
IKEA, how I loathe thee. OK, I accept your point that people only really yelp about you when they have a really lousy experience. But that's the nature of the beast - we only go to IKEA because there's no other option for decent, affordable apartment furnishings. You may suck, but you've got the market cornered.
Here are a few things you could work on in the future if you'd like to mend this relationship:
1. When I rent a Zipcar to come for a visit, please have what I'm looking for in stock.
2. Please don't mis-shelve similar-looking items in your warehouse.
3. Please don't make me line up four times in order to a) buy stuff, b) return the stuff I just bought because it was shelved in the home of what I actually wanted to buy, c) buy the stuff I wanted in the first place and d) get a hot dog.
4. Please don's EVER close the cash line I've been waiting in for ten minutes and tell me to go find another one of your lines to wait in.
Until next time,
Dale -
Review from Soukia S.
Toronto, ON
2/21/2010
I'm pleased at the fact that an Ikea finally opened somewhere in the vicinity of civility -- Toronto -- and not out in the burbs but I often wonder if Aliens have placed in invisible dome over the building. From the moment you enter to the moment you leave, you wonder what just happened.
I'm sure all of you have your Ikea routine down pat but no matter how many times I go there, I get so overwhelmed and have to sit and eat some Swedish meatballs before continuing to the downstairs level.
I've never experienced an out-of-stock item that I've wanted but I also suspect that everyone who's in their twenties and thirties have the exact same Ikea furniture in their apartments. Watch out for couples shopping together and watch out for those miniature people running around -- if you're in the throws of eying an ideal closet situation and trip over something in your path, double check that it's not one of those miniature people.
Oh, and for time-suckage purposes, I think Ikea blocks out cell phone reception because your phone will go into a screwy time-warp, sketchy out-going calls and delayed in-coming texts type of thing. Must be the Aliens. -
Review from John F.
North York, ON
8/6/2009
I assume most Yelpers know what Ikea's stuff is like so this review is just a comment on the location and the store:
Parking here is generally easy (better than many Ikea's) and you get a choice of indoor and outdoor. This particular Ikea has two levels, with the furniture showroom and cafeteria on the top and most of the ready-to-grab items and the bins on the main floor. Cafeteria is a bit less efficient than some other Ikea's, but as usual prices are very food.
One feature I like here is that it is relatively easy to find the bins from the front entrance (just veer to the left and walk the wrong way through the checkout lanes) when you want to skip the shopping and just grab a piece of furniture from a known bin. They are also doing a massive remodel here - at last visit they had just completed the Swedish food counter.
Another nice thing (especially for folks my age and people with kids) is that there are restrooms easy to find at the front of the store so when you really have to go when leaving your car it does not require a search. Also, if you are coming by TTC, they have a shuttle to the KIpling Bloor-Danforth station. -
Review from Todd V.
Toronto, ON
10/31/2008
Though not the landmark first Ikea that opened in Toronto, and not the first to challenge 416-Area Code furniture shoppers to assemble their purchases armed with a Phillips head screwdriver and an Allen Key (http://www.yelp.ca/biz...), this still is the better of the pair of stores in Toronto. And truly, both are great places to find furnishings, but this has the advantage of being the newer kid on the block.
Handy to get to right off the Gardiner Expressway, there's an added bonus of going here. Parking is blissfully abundant. The typical walk through the merchandise that is enforced by Idea's room-by-room hospital line is actually well organized, amply displayed, and available for sitting on, lying down, and trying out. The only thing missing is functioning toilets and a working stove so that you can see what making meatloaf would be like in new digs.
Why a '5' rating? Again, the parking is ample even on a Saturday, the day when it's busiest and most relationships crack from the stress. Also, the staff have always been helpful, and at this location, I've never had to bust out the old joke, "Ikea: Swedish for 'Out of Stock'". This is one of the few "We're shopping here this weekend" places that don't make me want to hide. -
Review from Nisso N.
Toronto, ON
11/2/2011
UHMMMMM Lets Just saw the Ikea manager Azmal made me cry. Threatened to hang up on me. No one knows what is going on with anything. They do not communicate with each other. They are rude and do not care one bit about their customers. They cancelled my assembly & charged me 100 extra all because they did not know what was going on & told me to go & figure it out on my own. After 4 hours of frustration on the phone I decided to set up the bed & rest of the furniture myself. Yes, me, a tiny 110 pound girl who has absolutely no idea what she is doing but atleast I know more than Ikea right...
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Review from Luke A.
Toronto, ON
9/21/2008 5 photos
To a certain extent, if you've seen one Ikea, you've seen them all. This one has a few variations to its credit, however. They run a free shuttlebus from Kipling subway station to this Ikea, which is great if you don't have a car, since the Queensway bus goes from Keele Station to Sherway--not convenient if you live around Royal York, for instance.
Also, this Ikea has underground parking which is good if it's raining and you don't want to get wet, or if it's sunny and you don't want your car to get baked. You might also be able to get closer to the entrance if the above-ground lot is crowded.
I've always been a fan of the Ikea cafeteria: it's good, it's quick, it's cheap, and they have great specials (like the incredible $1 breakfast). They used to have "gourmet" meals on Wednesdays, complete with live music by a local guitarist, but I haven't seen any signs about it lately, so it may have been discontinued. If so, that's a shame. -
Review from Kat F.
8/6/2009
There are all sorts of quips and complaints about IKEA - the best of them being Germany's reinterpretation of the IKEA acronym: "Idioten Kaufen Einfach Alles" (idiots will buy anything) and my friend Andre G's translation: "IKEA is Swedish for couples fighting." Seriously.
The average customer spends 1.5-2 zombified hours at IKEA trying to follow that stupid showroom maze. That's a long time. And the Etobicoke store is one of the largest in North America - something like 25,000 square feet. Or metres. One of those two.
As an IKEA expert, here are some tips from me to you to ensure a peaceful trip to IKEA that doesn't end with weeping or divorce proceedings:
1) Come with a list of things you're looking for but be prepared for NOTHING to be in stock. This is a hallmark of IKEA product and the reason my parents stopped shopping here in the early 1980s. When the clerk looks up the item, peer over their shoulder and take note whether the item has a "K" (catalogue item) or an "O" (optional item). If it's the latter and there is no stock, YOU WILL NEVER SEE THIS ITEM AGAIN. Forget about it and move on.
2) Stick together. DO NOT SEPARATE FROM YOUR SHOPPING PARTNER. There is next to no cell phone reception in IKEA, probably for the same reason there are no clocks or windows in Vegas or at Christian weekend retreats. If you're shopping with a girl, you'll inevitably lose her in the textiles department, so don't rely on texting or calling her to get her 10-20. Just stay with her and endure the idle browsing and nattering.
3) If you know exactly what you want and it's not in stock at the store, order online or via the 1-800 number to save hassles. The stock comes from a warehouse in Quebec and there's a flat fee for delivery so just because something's not in stock at the store doesn't mean it's out of reach (unless, of course, it's one of those aforementioned "O" items).
4) Don't be vague when asking about things you've seen in the catalogue. How would you like it if every other question you heard was "Do you have this shelf, it's sort of white, maybe wicker, but also maybe melamine, and it's about this big?" or "Do you have these drapes that look like denim and have pockets? Oh, and I saw them here like five years ago. Any ideas?" or "Do you have that thingamabob that I saw on a night table on page 82 of the catalogue?"
5) STAY AWAY FROM THE MEATBALLS. Trust.
6) You have to build everything yourself. Some furniture comes in multiple boxes so make sure you have everything. When you get home, read through all the instructions and sort your hardware, put something protective on the ground and think before you turn that Allen Key - it is supremely frustrating to go ahead and start screwing things in only to realize you're doing it upside down or on the 'unfinished' side. Only some instructions recommend the help of another person but to be honest, you could always use someone's help so call someone. A drill/electric screwdriver is your best pal here. There are also people that you can pay to do this -- ask at customer service. For some of the ridiculous items (like anything in the PAX wardrobe series), it's very worth it and will save you a possible brain aneurysm and/or your marriage. Also stay away from the ANEBODA series, because it will ruin your life.
7) If you're getting stuff delivered, make sure you triple check everything before the delivery dudes leave - open boxes, inspect that nothing's missing or damaged, and sign the release form. Don't sign it until you've checked everything, because it is a huge hassle to get the delivery people back to your place to do pickups and exchanges.
8) Befriend people that work at IKEA. Better yet, get a part-time job there. The discounts are fierce and you NEED to be at the seasonal employee "As Is" sales where boxes that have the teeniest bit of damage are flying off shelves at 50-75% off. You can easily get invited to one of these as someone's guest. Seriously - I have furnished entire apartments with finds from these sales. At one point I had extra headboards in storage, that's how good of a deal I got on my beloved OSLO bed.
9) The store is open till 9pm weeknights (used to be 10pm) and I would highly recommend going at those times. Even if you show up at 8:55pm no one is going to kick you out right away because the cashiers have to work till 10 and finish cashing people out. So get your shit and go. Whatever you do, do NOT go on a weekend no matter how good the sales look, because you'll want to hang yourself, along with the other 10,000 people that visited the store that day.
10) In addition to emptying your bank account, you can also stuff your gullet and pickle your liver at IKEA. They have dirt cheap breakfast (scrambled eggs, sausages, and home fries for $1) and even beer (pints of Carlsberg for $3.75).Listed in: Florists, Survival Guides, Volume 1
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Review from Kat T.
5/27/2009
A good, solid option for 'disposable' furniture. Don't try to sell me your used Ikea table on craigslist, though. Really? I can buy a new one for $20.
For those who might not think to go here first, DO IT! If you are new in town, living in a rental, it's cheaper to buy Ikea than rent furniture. The only issue is disposal at the end of your tenure. Some examples of things I totally love from Ikea: CD case that stands tall and looks great; dishes and serving plates; matching bowls for less than $2 each; Wine glasses for $0.69; storage boxes, shelves etc... Instead of renting wine and water glasses for our DIY wedding, we bought a bucket load at Ikea and still have them for massive parties. If one breaks, no big deal, we keep more in storage. However, make sure you need what you buy- in that same storage locker, we have Ikea shelves that we never installed. :( I've moved on from the years of using Ikea for dining room and bedroom furniture. But, if you like to change you style often, Ikea lets your furnish an entire apartment for $700 or less. -
Review from paul l.
Scarborough, ON
4/7/2010
Their instructions only come with pictures that are poor. There are no written instructions.
The instructions say to call for help but does not give a number.
I called a sales number to complain and to get help. I got a general service agent who went to a product specialist 3 times and could not get an answer. I asked to speak to the person and they would not let me do so.
POOR SERVICE and NO ATTEMPT to be useful.
NEVER SHOP THERE -
Review from Kevin F.
Toronto, ON
11/18/2010
This store is horribly labeled. I accidentally purchased 2 "parts" of a 3 part bed, even though the stocking shelf specifically said "2 pieces/boxes needed". The cashier never caught the error and I went on my merry way. I purchased many furnishings, up to $1000 worth and had it all delivered. Again, the delivery guy never caught the error even after checking each item. At home I realized the error and brought my delivery sheet with me, leaving the receipt at home by accident. I picked up the missing 3rd piece/box and made my way the the cashier. She informed me that I couldn't buy the 3rd piece without the first two so I explained my situation. Having no receipt, I used the delivery form they provided as proof that I was not delivered the piece. She said the form was acceptable so I asked for a manager. The manager backed the cashier up and said the a delivery form that THEY provided was not PROOF that I did NOT receive the piece. Each item I received was itemized and it was extremely obvious that I did not receive the 3rd piece/box. However, the manager argued that I was wrong and needed to get the receipt. She also informed me that if I brought the receipt I still couldn't buy the third piece. I'd need to go to customer service and place an order for the missing box and arrange a delivery time. I could not just pick up the 3rd box as I had assumed. Finding this policy totally illogical I went home, packed up all the pieces and returned each item. The next day I went to IKEA North York and had an extremely different experience. The cashier's were friendly and helpful, and to test their knowledge I again just took 2 boxes instead on the 3 pieces needed. The cashier instantly caught the error and had an employee bring the box to me! So after my experience, avoid Etobicoke and make the trip to North York. Same company but extremely different experiences.
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Review from Barney F.
Etobicoke, ON
10/7/2009
Ikea is Swedish for SLOW. Those checkout lineups are killers. The product line is fine for the money. Let's be real--no one shops here for heirloom furniture.
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