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Hyatt Regency Phoenix
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Restaurants Event Planning & Services Venues & Event Spaces Hotels, Restaurants, Venues & Event Spaces
122 N 2nd AvePhoenix, AZ 85004
(602) 252-1234
1 free Food & Beverage Credit Per Day
Check-in to a newly renovated guestroom and receive a $40 Food and Beverage credit per day to Networks Bar & Grill.
http://bit.ly/k4eC1V
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Garage
- Attire:
- Casual
- Good for Groups:
- Yes
- Good for Kids:
- No
- Takes Reservations:
- Yes
- Delivery:
- No
- Take Away:
- No
- Waiter Service:
- No
- Outdoor Seating:
- Yes
- Wi-Fi:
- Paid
- Alcohol:
- Full Bar
- Noise Level:
- Average
- Has TV:
- Yes
- Caters:
- No
- Wheelchair Accessible:
- Yes
About This Business:
This architectural wonder terraces the slopes of the Phoenix North Mountain Preserve. Whether visiting for business or pleasure, you will enjoy luxury… read more »
64 reviews for Hyatt Regency Phoenix
Review Highlights
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"Great spot, right downtown to many places to eat at." In 3 reviews -
"Rooms were nice and clean." In 3 reviews -
"...spittin' distance to the convention center and the majority..." In 7 reviews
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64 reviews in English
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Review from Meghan C.
3/7/2012
We had about 48 hours to plan an event for 500 people. In a pinch, we turned to the Hyatt Regency, and Lori and her team helped streamline all details from catering to AV to working with the City of Phoenix to secure extra parking.
The venue is perfect for an event/conference - as the lobby is beautiful, the hotel bar/restaurant Networks provides guests with great food, and the layout allows for great conversation and event traffic.
5 stars!
Thanks,
Meghan -
Review from Denise K.
3/16/2012 5 Check-ins Here
The lobby/ first floor lounge area is very nice and contemporary. With such a nice lobby, I was surprised to see that the rooms were quite outdated. This is an older hotel with a new hotel pricetag. Good thing work was paying! There's a pool, a gym, two restaurants and an Einstein bagels downstairs.
I had mail delivered to the hotel and it took me 4 tries to retrieve it. I received notice that it arrived and I stopped by the front desk to retrieve it. They said they didn't have it. I checked back at the front desk a few hours later and they told me to check with the bell boys. They didnt have it. I was getting frustrated and then asked to speak with a manager. The manager said my delivery was at the business office. How come no one at that hotel knows where the mail is??? Very odd. -
Review from Alex R.
1/23/2012
So there were some very good things about this hotel, but all of the negatives outweigh the good and ultimately make this a hotel I wouldn't stay at again.
First, a disclaimer- I am a Hilton Diamond VIP. I spend a huge portion of my life in hotels, and Hilton is my chain. So I get hooked up. And so it's weird when I go to another chain and don't get any perks or a choice room. However, I be that most people who are going to stay here AREN'T high on their loyalty program, so their experience may be a lot like mine.
I stayed here for a business convention for 3 nights. I was put on the 6th floor in the "atrium." Yes, atrium is hotel for "noisy." Because it was. Very, very loud. The whole floor is open to the meeting area below, and night time events are hosted here until well after 10 p.m. One night I woke up at about 2 a.m. because drunk women were shouting and having too much fun. Too loud to fall asleep/stay asleep? Deal breaker.
Problem #2- my shower drain was completely clogged and the tub filled up and random hair was floating in it. Gross. So here's the thing. If housekeeping cleans the shower at all, they have to run water. If they run water, they have GOT to see that the tub isn't draining. So they should call maintenance to fix it. So this means that either the housekeeping staff didn't bother to clean the shower OR they didn't bother to have the drain fixed, either of which is lazy and totally unacceptable. I had to shower in the gross water-filled tub on day #1. To their credit, it was fixed after I called, but the point is that I should never have had to call.
The wifi was extremely slow, to the point where I started turning the wifi off and connecting with the 3G. (It really was that bad.)
The bed was decently comfortable, but the sheets were worn to the point of having small holes and should have probably been replaced 30 washes prior.
The attention to detail just wasn't there.
Last, the check in process is just bizarre. They have self-serve kiosks, but someone from the front desk checks you in using the self-serve kiosk. Why have them? Checking into a hotel is actually one of the only times I prefer checking in with a human, so just eliminate the kiosks.
The staff was exceptionally friendly, which was great, and the wait for the elevators was never too bad. Valet is expensive, but they're generally pretty quick about bringing your car around.
The hotel is kind of in the middle of nowhere right downtown...however, there are a few places nearby to grab a quick lunch, and there's a Starbucks right across the street. (Score!)
So although there were some great things about the Hyatt, over all this is a hotel I wouldn't come back to. -
Review from Stacie D.
Dublin, CA
5/22/2012
Spent a weekend in PHX for the Dbacks vs. Giants and booked the Hyatt based on the proximity of the hotel. I was suprised by the accomodations. VERY NICE! Rooms are average sized and have great blackout curtains. Pool was small but nice. Felt good after walking back in the HOT sun.
Best part about the experience was despite arriving when most people are checking out, they found a room early so we could dump our luggage and head out to the ballpark.
The restaurant/bar in the hotel was great in the evening. Super Bartender Ryan and Awesome bar manager Danielle make that place fun! They know how to cater to different clientele. oh! and the food and beer selection is good too! -
Review from Brian C.
Rochester, MI
5/21/2012 1 Check-in Here
Long check in lines. What takes so long to check in a guest.??? Room is OK. The reconditioning is funky to operate.
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Review from Arun K.
Mercer Island, WA
3/17/2012
The parking is my beef with this place. Why does a customer have to pay $12 for each time we park at the garage? If you move in and out three times, that's $36 for parking. Yes, my company was paying, but this was just outright stupid and I wouldn't make my company pay for this again.
I've been to Phoenix twice since then, and I've avoided this place and stayed at the Marriot. Much better place. -
Review from Rachel S.
3/27/2012
I have been here twice, once for a conference and once to stay. The hotel is gorgeous. I love interior decorating at its best and this hotel is definitely one of the nicest I have stayed in. I had asked one of the valet drivers where the garage was, the girls in the front how I could find my room, asked a validated parking ticket question and even a convo with a bell boy in the elevator....everyone was very friendly and helpful. I would definitely recommend this hotel to anyone staying downtown.
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Review from Mary H.
Phoenix, AZ
2/20/2012
First arrival a nightmare. Get there valet man says we can park in ramp, if we would like is cheaper and elevator is right at side door NOT ! So I go to front desk and complain and the ditz tells me we can just drive back out and not pay because we were not there even 10 minutes.
NOT told attendant what she said he said no. We explained what ditzy said, he said they have no right but he eventually let us. Took luggage out at front door and went back to parking lot. They did nothing to appease us till I went back down to the front desk. They sent up a lousy 4 cans of pop and crappy dried nuts and 4 granola bars at 9:30 p.m.! I am in the people business you are suppose to bend over backwards for your customers NOT Hyatt! I do not think I would ever tell anyone to stay there, between the parking nightmare and the nonchalant attitude of the front desk. -
Review from John M.
Claremont, CA
5/6/2012
Great location for the ballpark or the convention center in downtown Phoenix. If you are just visiting the area, a Scottsdale location is probably a better choice. The lobby is gorgeous and the staff was among the best I have ever experienced at a hotel. This included the front desk, restaurant and bell staff. The rooms are a little dated, especially the bathroom. I missed not having a lounge chair in the room. My room also had a lot of noise from the adjoining room. If you can get a room for less than $150.00, or you really need to be here for a meeting, its ok. But I would be disappointed if I had paid much more.
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Review from Rachel F.
Los Angeles, CA
1/23/2012
i stayed here while I was in town for an Expo. If you need to be downtown in that area, you can't beat this location! We were right across the street from the Convention Center and there was an area with lots of restaurants and a big movie theatre that you could walk to.
The hotel was really nice; clean, modern and upscale without being snooty at all. Very friendly staff. Pretty glass elevators with a great view of the city, a nice big lobby with lots of swanky seating and a nice business center to get copies made and things like that if necessary. Pretty nice gym as far as hotel gyms go and nice pool area. The hot tub was quite large and had very strong jets which saved me!
The rooms were nice; comfortable beds and pillows, adequate electrical outlets (a pet peeve of mine when you can't find a place to plug in your phone!), spacious enough. On one of the days the maid service forgot to make up our room for some reason, but we let them know and they were apologetic and got us the next day.
There are plenty of options to eat right there: a sports bar, a bagel/coffee shop, and a very nice revolving restaurant on the 24th floor called the Compass Grill. Compass had great service and wonderful views. The food was just ok, but it was worth it for the atmosphere.
The only thing that really bothered me about this hotel was for some reason the room keys would not work properly! My room mate and I both had a constant issue with not being able to get into our rooms and had to keep going down to the front desk and getting new keys. That was a bummer. But other than that, I definitely recommend this hotel if you need someplace to stay in this area of Phoenix. -
Review from Chad W.
Clovis, CA
4/15/2012
We tried this restaurant on two separate occasions and had problems each time. Staff was poorly trained, rude, and I would expect more out of a Hyatt hotel. We were told the tables were dirty because they were outside, food was burnt or cold, and management of the employees should be reevaluated by hotel management. Smiles go a long way. If not for one specific employee at the hotel guest services, my wife and I would have considered relocating. The hotel was great. Eat elsewhere
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Review from Jon S.
Tucson, AZ
2/19/2012 1 Check-in Here
What a horrible place to stay. Hilton and Marriott are much better service. The parking was $12 which is not bad but the people at the garage treated us like we were trying to steal something. We just wanted to drop off bags and they would not open the gate. The guy at the garage said Hyatt did not run the garage but Hyatt said it was their garage. Not the service I expected! The people at the Marriott have always been helpful and treated us nice. NEVER going to stay at Hyatt again.
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Review from Wanugee N.
Pleasant Hill, CA
Updated - 8/22/2011 1 Check-in Here
You know I have stayed at over 120 DIFFERENT hotels over the past 4 years. That is 30 new ones a year! More than a different one every 2 weeks!
Whew, so I forgot that I stayed at this one before!
I got a great summer rate, $99, for a good size room on the 18 floor.
When it is 115 degrees in downtown Phoenix, where this hotel is situated, it is like a science fiction movie where everyone in the middle of downtown is gone. Nobody walking the streets. Everyone left town.
Ergo, the great rate, whereas in the winter, the same room may go for $250.
In summertime, there is only one person working the registration desk. They have kiosk check-in stations, and she shows you how to do it. You can check out the same way.
Valet parking ($27) is not automated, however, and tips are still expected.
Free WiFi if you are a Hyatt Gold Member.
PS - best thing about this hotel is that they put your soap and shampoo, both new, IN your shower, on the little platform. Makes sense, doesn't it?
Do you know how many times I stepped out of the shower soaking wet, having to reach for the soap and/or shampoo, sitting on one of those little cutesy trays near the sink?
Practically every time! You too?Listed in: Wanugee! Hotels, Wanugee! Phoenix
1 Previous Review: Show all »
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8/13/2008
For a Hyatt at a major downtown city (one of the 10 largest cities in the country now), this tries… Read more »
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Review from Lori H.
Tucson, AZ
3/26/2012
My stay this week-end was very average. First of all I got charged $50 more per night then I was quoted over the phone, and they would not honor the rate quoted. The Jacuzzi was broke and I hear its broken all the time, the food was expensive and was very average. The breakfast pics are great but the actual food is not. Dont waist your money
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Review from Jenna R.
Phoenix, AZ
2/17/2012 1 Check-in Here
I just attended a cocktail reception, so my review is based on that experience. We were at the Compass Room which is always a cool experience given the 360 degree views. The wine they served was really good. I had an amazing port that paired really well with the chocolate truffles they served. I haven't seen the hotel since they renovated so it was great to see the changes. I'm anxious to go back when I have time and see the rest of the changes.
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Review from J D.
Phoenix, AZ
4/14/2011 1 Check-in Here
Was invited to an event here. I'm impressed by the top notch service delivered by every employee. From the valet team to the front desk, they were on top of our every need.
This review is not of the rooms since we didn't stay here. However, the wait staff and other front of the house employee made our short visit memorable. If I had to stay in downtown Phoenix, I'd consider staying here.....great service goes a long way with me.
Return Factor - 90%Listed in: Top Hotels
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Review from Millie T.
Richmond Hill, Queens, NY
8/12/2011 1 Check-in Here
While my room was neat and cleaned everyday and service was always with a smile, I did not receive 5 Star treatment from a young man by the name of AJ in the taxi area of the hotel via phone. It was the exact type of response and service I would receive in New York. NOT what I expected in a 5 STAR hotel in Phoenix!!!
When I finally got back to the hotel and asked to speak to a Manager about my complaint, the young lady was courteous, and professional at all times and tried to appease me by giving me a courtesy voucher to have dinner at " Networks Bar and Grill.". Although this was a nice gesture, I still wanted to speak to a Manager and she assured me that someone would contact me before the end of the week. FYI!! NO ONE EVER DID!!
Now, will I ever stay here again? Probably NOT. Don't try to appease me with anything for free, I just don't want this to happen to me again or any other guest coming from so far to have someone be so appalling as he/she speaks to guests over the phone! He should be sent for customer service RE-TRAINING or simply written up.
Two to three star service starting from the Managers non- response. -
Review from Julia H.
Tucson, AZ
4/3/2011
Ugh!! This hotel made me so mad. I booked this location because I had a 1 free night certificate and they didn't honor it.. SO I WAS STUCK HERE FOR TWO NIGHTS AT ALMOST FULL PRICE. I DO NOT WANT TO STAY AT A BUSINESS HOTEL when I'm not getting one night free OR ANYTHING ELSE FOR FREE FOR THAT MATTER! It was lame. I even had to pay for parking. Internet was not free. If I had knew that to begin with, I would've stayed somewhere way cooler...like in BILTMORE!
OH BTW..there's no mini fridge. What kind of expensive hotel doesn't have a mini fridge? -
Review from Robert W.
Camp Verde, AZ
4/10/2011
Eh, uh, Meh.
I get excited whenever my priceline offer is accepted and I get placed in a Hyatt. This one is my least favorite Hyatt locations. I won't complain about the typical parking charges and internet fees that always occur at 4 star hotels (even though the restaurant/bar downstairs is called freaking NETWORKS! duh).
However.....the thermostats are waaaay outdated and don't work that well, can't open a window, awkward check in - they now have a self check in computer (like airline ticketing) but the desk lady still takes your DL and credit card and runs them through the machine....standing on your side of the desk. Just kinda awkward.
Yes, the elevators are neat and fast and the views are cool, but CLEAN THEM. No excuse for those things to not have the snot-nosed kid handprints wiped clean a few times a day. The employees ride them too, right?
I got a beer at Networks, downstairs. 1 beer = $6.01 + tip (not sure why I did tip) = $7.01. FOR 1 BEER.
Wanted to watch the Dbacks game.....neither front desk nor concierge could tell me how to navigate my remote away from the corny adult movie ads to normal TV, or tell me what channel it would be on.
About that thermostat.....mine didn't work. Called front desk, they sent someone up. Took 45 minutes, but they fixed it at least. I'm just used to outstanding service with Hyatt, 45 minutes for a fix-it visit is too long.
It is modern, beds are comfy(as expected), you can see the Dbacks stadium from your room, just BYOB and hope you don't need help from the staff.
2 stars on a Hyatt scale. I'd give them 4 if it were another hotel that I nabbed for $70 on priceline..... -
Review from Annie B.
San Diego, CA
5/13/2011
I have worked for the Hyatt in the past so I am well aware of all the tricks and gimmicks that can be pulled. Let me say, the staff executed everything flawlessly. Guest room dining, thank you for being so efficient and friendly when I called to have you heat my lunch up for me. Great views of downtown and Chase field. I will be staying here again when I come to visit PHX.
One negative: our sever at Networks Grill could have been more friendly, and when I say that I mean a smile will get you a better tip. A round of beer and chips and salsa is nothing to sneer over... I promise! -
Review from Libby V.
1/21/2011
It's been a few years but we had a really funny experience here. You know how you watch all those disaster movies and you think to yourself "those people are sooo dumb...I would be smart in a crisis." Well, I was laying at the pool on the 3rd floor and enjoying my vodka and grapefruit juice (my 2nd one) when firefighters in full gear went running by. What???
I looked around and while everyone noticed (it would be hard not to) they just layed back down. I mean - fire - I guess we could get in the pool. No one wanted to be the first to react. Well, I got to thinking about having to evacuate the hotel and there could be news filming, and I didn't want to go on the news in my swimsuit. Would you?
I very casually got up and went to the elevators, which BTW were running. Shouldn't they have been cut off? I went up to the 16th floor - stupid right? - looked out the window and saw all the fire trucks. I got dressed, put on my makeup, and went back down to the lobby. By this time the fire was put out and the trucks were gone. No film at 11:00. Wouldn't have mattered if they fire had been serious - I would have been a crispy critter. All these years later I'm beating myself up about this. Next time I'll have my coverup available! -
Review from Lauren F.
11/18/2011
This review is based on an event I attended here. I did not stay at the hotel as a guest or experience the bar. I was a guest at the Etiquette Dinner put on by ASU and affiliates. From the moment I entered the hotel, I felt welcomed. Each employee I passed greeted me with a smile and professionality. I thought the hotel interior was really cool also. When I was leaving the event, I thought how strange that locals never frequent hotels in their cities. I should try it!
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Review from Kevin G.
10/26/2011
Not bad at all... Hyatt Regency is basically a cookie cutter hotel, nothing extravagant or surprising really, but a solid place to stay. We had a king bed that seemed HUMONGOUS, it was wonderful and the room was nice and cool and got completely dark with the blinds closed. While this hotel is more geared towards the traveling businessmen, it was comfortable and after a good meal at The Compass Grill it felt amazing to stumble to our room and crash out in that wonderful bed. While there are some more romantic and elegant hotels around the Valley, if you need to be in Downtown Phoenix, the Hyatt Regency is pretty centralized and a good choice.
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Review from Kali M.
3/14/2011 1 Check-in Here
Good, standard hotel. We kind of expected more (a mini fridge would've been nice... we had fruit go to waste because we had nowhere to keep it cold. Bummer) from a Hyatt, but it was good enough.
We put that staff to the test upon entering... I had a little paper bag break through the bottom and spill stuff everywhere. Immediately a guy ran over to help me clean it up, and stayed with me until I'd recovered everything.
The DIY check-in kiosks were a great feature. I loved being able to just handle it all by myself without bugging someone. -
Review from Jennifer E.
Tucson, AZ
9/11/2010
All in all a nice hotel. The staff was very nice from the moment I stepped out of my car until I left a day later I was treated well.
There was a grasshopper in my room which was gross but I liked my room other than that. What I don't like is that you have to pay for the internet. Yes, parking is expensive too. All in all I like the location and the staff was great.Listed in: Phoenix, AZ, Home Away from Home
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Review from Jenni H.
Santa Monica, CA
6/29/2010
Have a tradeshow in Phoenix? Then stay here or the Sheraton down the street but this place is closer.
If you're in Pheonix for ANY other reason than a tradeshow, then stay elsewhere, like a hotel in Scottsdale. The thing is, its located in an area that doesn't have much going on, unless you're going to see a baseball or basketball game. No decent shopping, activities, restaurants, grocery stores, spa... you get the picture.
The hotel recently went through major renovation in 2008 and its nice, clean, modern, friendly service, gym, small pool and again, its right across the street from the convention center. Other than that, there are five restaurants/bars outside of the hotel that you can walk to. The gym might be the best part, the machines are new, the hotel provides workout towels, ice cold hand towels, water, headphones and each machine has its own built in tv.
If you reserve a business package then you're staying on the 7th floor. Internet is $13 per day. Each room has a plasma, hair dryer, no fridge, no mini bar, there is a lock box and iron.
There hotel itself has a gift store, rotating restaurant on the top floor, sports bar downstairs and a bagel shop. Overall a decent place to stay, but I have no desire to voluntarily visit Phoenix again. -
Review from Deb L.
12/14/2008
Dear Hyatt--
It's time . Phoenix is becoming , or at least trying to become a big city and you need to seriously consider some upgrades. You are looking dated and tired. I suggest getting inspired and moving into the now.
Here are a few suggestions :
Go up to the eighth floor look out onto the atrium look at the tile and carpet It's hodge podge , stained and worn out. Ick!
Remodel to a contemporary look that embraces the southwest feel.
Do something bout the curtains in the suites they look faded and have strings hanging from the hardware.
Scrape off the popcorn ceilings and clean the other ceilings , I can see dust hanging in places.
Show off your elevators with flair and panache.
Love and Kisses ,
meListed in: YUCK ..I will never go here…
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Review from Brooke R.
Bay Area, CA
5/2/2010
Go right to the 10, then go 1/2 a mile to the airport. It is so convenient.
The main lobby is expansive. I didn't know which way to go. The answer is you go left. There's something like 20 floors. Maybe a little more. And the elevators go fast. They face the glass and you can watch the outside world go by.
The room has modern accommodations. A criss-cross shower head and cylindrical faucet handles. The bathtub is small. I really really need a bath before I go to bed but it's a little hard when the tub is so unwelcoming. There was also black hair in it.
The bed was comfortable but I've experienced better. It's white and made up like all Hyatts. I think there were 5 pillows. Maybe 6.
The pool is pretty sweet. It's jagged, not a stupid rectangle like the hotel's across the street.
"Breakfast is served from 6-11" does not mean complimentary continental, it means you can go to their restarant on the second floor. I had an 11 dollar waffle and a side of 4 dollar eggs. It wasn't worth the price but it hit the spot. -
Review from Joanne E.
San Jose, CA
11/7/2006
The Hyatt is a really nice hotel. It's conveniently located close to the convention center and right across the street from the symphony hall.
There is a business center, gym, several ball rooms, as well as meetings rooms within the hotel. There's also a cafe and bar/restuarant to feed and nourish your hungry and thirsty souls.
The elevators are extremely fast almost too fast to stomach. The view was really beautiful in my room on the 18th floor.
What I didn't enjoy the whole weekend was the fact that the main light in my room was out the entire weekend. I mentioned it the first night and they never came to change it out. -
Review from Julie C.
Anaheim, CA
9/29/2010 1 Check-in Here
A lot of people might say my review on this hotel probably doesn't count, because I stayed for only one night. But I just thought I would give my 2 cents.
The valet worker that I encountered was really friendly. I feel bad for them because they have to stay out in the Phoenix heat! LOL
I stayed on 3rd floor in a corner room and it sucked! We had no view, but the pool! I was sooo disappointed! We tried asking for a another room with a view since this was my first trip to Phoenix but they were all out. =(
The bathrooms were really small and seemed outdated. -
Review from Eve K.
5/11/2009 2 photos
Decent hotel spot, but nothing more than that. Could use some upgrade attention. 2.6 stars
Cost to worth it rating: 3 (got a package with a flight on expedia)
Highlights:
- Location: right downtown by the ballpark and a few restaurants
- Bars and restaurants on premise: they are just ok but at least available if you want something easy
- Southwestern benedict: delicious concoction with poached egg, guacamole, fried tomato, on top of a biscuit and covered in a chili hollandaise. A classic gone spicy--loved it! We had it on the 2nd floor cafe, but you can get it for room service as well.
- Comfy bed
- Glass elevator: kinda fun especially for kids
- Flight check I'm computer: at the front desk so you can print out your boarding passes
Midlights:
- Random sculpture art: acrobatic bunnies and small headed big men and such all around
Lowlights:
- Pool: small and weak, only 3 ft within the entire thing, area surrounding pool not very pleasant. Also drink menus on each table but no drink service--kind of odd.
- Business center: only for people on the 7th floor
- Wireless: available but fee per 24 hrs
- Outdated look to the place
- Not sure if it was just cause of the music conference, but the hotel as a whole smelled like pot
Not much to say about it but it was where our friends were staying. Next visit, I'll probably stay elsewhere. -
Review from Esther L.
Sugar Land, TX
8/29/2010
I stayed here for a conference in January this year and the initial site visit last February. While I liked the previous decor with the bunny/people statues, the new, modern stuff is fun too. We had basically the entire hotel booked for our conference and the staff was very accommodating in meeting our needs. Rooms were comfortable enough to sleep 4/room but I didn't get much sleep until after the conference was over.
This conference was the first time I was behind the scenes and I felt some of the prices were outrageous - internet in our conference headquarters was so expensive, we only had 3 laptops with internet and it was a fight based on deadlines and needs. A group needed a polycom for a conference call and they wanted to charge us a crazy amount for that as well. For the dining side, catering and food was great! Staff serving us during meals was all very nice and it was great working with them. Bar downstairs is great to relax post-conference as well!
Location was convenient for the places we needed to go, except for the late night printer ink runs my friends had to make. Great weather in January, would love to hike again at Papago or visit Camelback next time. -
Review from Jon S.
San Diego, CA
6/30/2011
Nice room layout. Super comfortable bed. Large flat screen TV. Quick check in. Nice bathtub. Great pool. Nice service. Fastest internet I have had away from home in a long time. No complaints. Easy, peasy.
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Review from Aaron I.
San Francisco, CA
4/14/2008
This is probably one of the older Hyatts, but the inside feels like the outside with a/c. The inside has the same colors of the desert, from the lobby to the rooms you are in the desert, but inside???? Go figure??? Rooms are better than average for a normal hotel, but this is the Hyatt Regency for crying out loud. Luckily i just stay here for work.
Its got a small workout room with like 10 or 12 cardio machines with tvs, one set of free weights and one cable machine. The pool is pretty nice and the also have a spa. Always have decent service here.Listed in: Hotel, motel, holiday innnn
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Review from Channon W.
CA
2/18/2007
I loved this hotel...It was in the middle of everything AND there were 2 starbucks within walking distance!
Also within walking distance was a hooters and a miniature shopping mall. The gym here was really nice - everytime i went, no one was there. i pretty much had the place to myself.
The only thing that somewhat ruined my experience was this old ass asian guy lurking around the pool area. He was such a pervert! Everytime someone took off their towel or was baking on their chair, he'd take out his video camera and start recording. I even called security on his nasty ass. unnghhh. -
Review from James C.
Phoenix, AZ
9/19/2011
This location is very nice and the staff is awesome i would definitely return to this location if i ever needed to stay downtown phoenix area
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Review from Michelle O.
Honolulu, HI
6/22/2008
Beware: The photos online are much better than reality. Compared to the perfectly lit hotel shots, it was as if I were wearing a set of tinted glasses when I actually saw it with my own 2 eyes. The hotel entrance is grand with art sculptures but gave the impression it had seen its heyday in the early 80s. The furniture & decor were in muted tones of coppery brown. It all seemed very blah.
I zipped up to the 16th floor in a speedy glass elevator and on my way to the room, appreciated a spectacular view of Chase Field and surrounding area below.
Downside
-Free WiFi is only on the first floor
-Water bottles in the room are $6
-The pool had ample lounge seating for the sun worshippers but was only 3 ft deep. The entire configuration of the pool was awkward at best and discouraged any lap swimming.
-Elevators are small and seem smaller when riding with people don't have a sense of personal space boundaries
Upside
-Pristine white down comforters and luxurious pillows made me feel like I was sleeping on a puffy cloud
-Location is walking distance to the mall, US Airways Center, starbucks, Matt's Restaurant (see review on Matt's) and a few nightspots
-There's a decent hotel restaurant with spacious outdoor seating and a bagel shop on the premises
-Even on a busy Friday night, I was able to locate street parking that saved me $10, had I parked in a public garage
-Check out is noon but the hotel graciously gave us an additional hour to check out since my friend's conference ended at noon
Overall, I wouldn't stay here if I had a choice. I only ended up here b/c I was crashing my friend's last conference night in the hotel and it made it easier for us to do hang out in Phx that night. -
Review from Mat K.
San Francisco, CA
6/17/2008
Who schedules a conference in Phoenix in June?
The people that Mat K works for, that's who.
Who makes huge pool party plans for post-conference fun.
Mat K, that's who.
Who's pool is not a pool so much as an overgrown (not) hot tub?
The Hyatt Phoenix, that's who - fuckers.
Disappointing. Maybe I have high expectations from spending so much time in 110 degree Las Vegas pools with numerous chaise lounges, palm trees and large and/or pools. The Hyatt has provided a pool smaller than my living room. This is PHOENIX people, PHOENIX! We need a pool! Not a wading pool!
Ugh.
Otherwise staff was great.
Rooms were just fine.
Food was typical large scale conference fare. -
Review from Brian L.
1/20/2010
This place was a nice hotel. It wasn't as nice as the Hyatt in Albuquerque, but that's not a knock at all. The atrium was nice, and the location was great. Everything was close by. I got it for $60 through Priceline, so the price was solid. Again, I was given a high floor, which was very nice. Phoenix has an amazing skyline, and it was really nice to have it.
My only real complaint with the hotel is that the elevators sucked. They had 5 elevators - but it seemed like only 1 was working at a time. Everytime I needed one, it was at least a 3 minute wait (not long, but come on - 5 elevators at non busy times!). -
Review from Debbie J.
4/29/2011
Top notch service that never ended. The employees were professional and friendly. Rooms were nice and clean. Very accommodating.
