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Howard Johnson Hotel by the Falls
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
5905 Victoria AveNiagara Falls, ON L2G 3L8
(905) 357-4040
- Hours:
Mon-Sun 12 am - 12 am
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
- Dogs Allowed:
- No
3 reviews for Howard Johnson Hotel by the Falls
3 reviews in English
-
Review from Alison I.
Mississauga, ON
6/13/2011
Stayed here this past weekend with some friends for another friend's birthday (SCOOTERFEST 2011 FTW!!!). Gotta say that we were content. A younger me wouldn't have minded a hole in the wall motel like my guy friends settled on, but I'm realizing I'm waaaay to old for that now (and let's admit it, a little snobby for it too). My friend Julia and I opted to split a hotel room at the HOJO instead with our boyfriends. Funny enough, when we split it, we each paid the same amount as my guy friends did at their "cheap" hotel. (Note there were 4 of us in our room, and 3 in theirs)
I am so glad that we decided to stay at the HOJO versus with my other friends. It was close to everything!!! I loved being in walking distance to everything we wanted to do. The room was tidy and the bathroom was spotless - it looked as though it was recently renovated. What I also appreciated was that there were a few loud rooms that we could hear when we were in the hallway, but we couldn't hear a thing when we were in our room. Great value for the low price. I'd come back again... perhaps for Scooterfest 2012?!?! -
Review from A C.
Toronto, ON
5/18/2012
This would have been our second stay at this property. We've stayed before on a one-night package so we knew what we were getting. This is an older property that, while relatively clean, has to strive hard to reach its two star rating. The only reason we were coming back is because the hotel takes dogs.
We were booked for tonight, Friday May 18th. Our senior dog, very unexpectedly, got very sick this morning and we're not going anywhere. The LAST thing I wanted was for this to happen, I'm worried sick.
Like I said, we've stayed here before and I know the 48-hour cancellation policy drill that this property enforces. I've never tried to weasel out of any hotel policy before. I respect the rules completely as a hotel guest, but this property takes 'lack of understanding' to a whole new level.
Spoke to Front Desk Mgr. Brendan early this morning to basically plead for cancellation outside the 48 hour window. He wasn't rude, but I'm a wreck here and his lack of sympathy was palpable. Then I called manager Kevin and got the "sorry about your dog ma'am but a rule is a rule." For the record, I detected far more polite condescension than sympathy in his voice. I get that he probably has to deal with complaints all the time. But like I said, I don't usually complain, or renege on policies and his lack of genuine helpfulness in providing any resolution outside of 'rule is a rule' has left a really bitter taste in my mouth.
Obviously I'm spewing words here right now because I love my dog and I'm worried!!!! I didn't expect this to happen and my emotions are really getting the best of me. I guess I was looking for bare-minimum decency and sympathy in a pretty desperate situation. Funny thing is, a couple of weeks ago I was reading through some of mgr Kevin's responses to posts on another forum. He likes to state that he always looks for ways to accommodate guests in conflict situations, to ensure the satisfaction of both parties. He definitely did not assist me in any way so I completely doubt both his sincerity and his ability to resolve conflicts like he seems to think he can. -
Review from Dishan W.
5/11/2011
Being a frequent-ish visitor to Niagara Falls and always travelling with a large group, I've always been on the look out for a hotel with a good price, location and convenience in terms of in-hotel dining options and connecting rooms etc.
This Ho-Jo fills each of these conditions around half way except for location for I think it's ideally located around the major attractions. You do miss out on the drunk people at night and crowded tourists during the day in the Clifton Hill area though it is a bit of a walk to the Fallsview Casino though.
For the quality and size of the rooms and friendliness of the staff the cost is a little higher than I would like, but then again, if you just want a bed to sleep on it does the job OK. It's certainly better than some of the super cheap motels you see scattered around the area.
They have a Pizza Hut Express, KFC and baskin robbins on the first floor and is right next to a Denny's. So getting pizza is a very quick process. But there are multiple restaurants a blocks walk in any direction so in terms of location for food this hotel is great.
Rooms are not too small, no fancy TV (which I always like to see in hotels) and the washrooms are just "Meh". Basically everything works fine although they might not look good working fine.
But the staff behind the desk always jumped to conclusions when they see a group of guys checking in and don't go that extra mile to be nice. There are far nicer hotels around for a few more $ that I always opt for instead of having to stay here in a large group.Listed in: A Trip to Niagara!
Specialties
Hotel Accomodations
History
Established in 1980
Largest Howard Johnson property in Canada.
Located just 1 block to the Falls, Casino Niagara, Clifton Hill, Niagara's Skywheel and the Maid of the Mist.
