- Restaurants |
- Nightlife |
- Shopping |
- Coffee & Tea |
- All
Home Depot
Category: Shopping Home & Garden Home & Garden [Edit]
2700 Sweden WayRichmond, BC V6V 2W8
(604) 303-9882
- Hours:
Mon-Fri 7 am - 10 pm
Sat 7 am - 8 pm
Sun 8 am - 8 pm
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
8 reviews for Home Depot
8 reviews in English
-
Review from Suan J.
Vancouver, BC
4/16/2012
This place is well stocked with everything for home improvement. In fact it is pretty much like every other home depot I've ever been to with one exception being the impeccable service I've gotten when trying to find something on my own. It's like the folks here have a superhero eye for "He doesn't know where the ____ are." One lady helped us while on her way off to a break.
I just wish they carried automotive, or at least kerosene. -
Review from Marjorie D.
Vancouver, BC
5/14/2012
Oh, Home Depot workshops you get one star for being about as worthy to go to as going to the store on a less busy day and asking a Sales Associate for tips and tricks. All there was in the advertised 1-hour DIY workshop was a condensed 10 to 15 minute conversation that could take place on any given day provided the right person is there. It's poor customer service to even call it a workshop when it's really a "tell me what you want and I'll see how I can help you" lesson. But, don't get me wrong, the two guys who provided this "workshop" knew their stuff and gave sound recommendations.
I really have no idea why Home Depot even advertises workshops on their website. They have this so-called workshop registration pretty much as an email grab, I'm guessing. Once I got to the store, I asked the first person at the entrance that I saw where the workshops were and got a confused look. Asked about seven other people where it was and no one else was certain either. Went to the service desk and the woman there wasn't sure either but was smart enough to call someone and tell me, "We're trying to find someone who can provide the workshop." Wow. I know the store was busy on a mother's day but why post that a workshop will be given if there isn't even one organized? I know the workshop's free but if I'm going to schedule time for this and I spend more time running around the store than it takes to find the people to run the workshop and listen to them give it then why bother.
So, if you ever think of going to a Home Depot workshop, you're better off doing a search on them busy interwebs. If you're the kind of hands-on person, just go to Home Depot on a less busy day and hope the Sales Associate in the department you need information from knows what they're talking about.
On any other regular visit, I would give this Home Depot a higher rating. That will have to wait until another review. -
Review from Abi B.
1/24/2012
I went into this Home Depot on a Sunday morning to have a couple of keys cut. It wasn't very busy so I was able to get help right away.
When I got to the key cutting aisle, there was already a staff member there who was able to help me. He was friendly and helpful. He even let me know that one of my old keys was slightly bent and to keep an eye on it before a stress fracture occurs while trying to use it. He also told me to keep my receipt in case there were any problems with the key copies so that I could get them recut right away without going to the customer service desk at the front.
I would suggest that you go when it's not busy in order to get the best customer service they can offer. -
Review from Edward L.
Home Depot is definitely one of the most useful stores out there.
They will have everything a handyman needs for anything that needs to be fixed around the house/condo.
Parking is never a problem, as they have a HUGE lot.
Overall they're pretty good, but there are a few complaints.
1. There are never enough staff. Most times I am here, I have the scour the aisles to find someone to answer my question, or I have to have someone in another department page me.
2. Their stuff is not always the cheapest. This applies to many types of items, such as tools or light bulbs. However, you are paying for the fact they're a one-stop shop.
With that said, most of the staff are actually quite knowledgeable.
If you get a chance, try the Harvey's. I really wish they had more of these things here. Delicious burgers, and some of the best fries anywhere. -
Review from Louise G.
A - Airplanes overhead for planespotters, Appliances
B - Big aisles, BBQs
C - Cleaning supplies, Carpet
D - DoItYourself
E - Everything including the kitchen sink, Eaves troughs
F - Flooring, Fire Extinguishers, First Aid
G - Garden Supplies, Gift cards, Generators
H - Harvey's (the Burgers, not the Rabbit), Heating
I - Installation Services, Insulation
J - Jig Saws, Janitorial
K - Kitchens, Keys
L - Lumber, Lighting, Ladders
M - Monkeywrench
N - Nails, Nuts
O - Outdoors
P - Pathways and Driveways, Patio Furniture, Paint, Plumbing
Q - Quarter round molding
R - Rugs, Routers & Bits
S - Storage & Organizers, Smoke Detectors
T - Tools: to buy or to rent, Tiles, Thermostats,
U - Underlay, Undercoat
V - Ventilation, Vacuums
W - Windows and doors, Wallpaper, Wire, Wheelbarrows
X - X marks the spot!!!!
Y - Yardstick, Yokes,
Z - Zapstraps
Everything from A-Z, and more -
Review from Melody M.
8/11/2011
A lot of people have told me how awful customer service was at Home Depot, but I didn't believe them. I should have.
I went to three Home Depot places (dowtown, richmond, vancouver) and they all were horrible. There were so many customer service people not helping anyone, but when you ask them for help, they say they can't and just point you to another customer service. I spent half the time just walking around the place looking for help. When I do find help, they are unfriendly and not helpful. An example ? I asked them to cut a metal blind for me and they say they can't. It seems funny, because the cutter is just right in front of me. Another example ? I asked a cutomer service girl if she can give me the number for another Home Depot store. She sighs annoyingly like she has to do so much work to find the number, when...... the number was just in a sheet in her apron pocket.
NOOOOOOOOO...... nothing in this world can drag me back to this place.Comment from Stephanie H. of Home Depot 8/11/2011
Melody, I apologize for your experience. Were there specific… More » -
Review from shain r.
Vancouver, BC
11/2/2008
We all know that the Home depot has anything and everything you could possibly want, it's kinda a do it yourself heaven. However there is one thing I don't like to do it myself and that is customer service.
I was in looking at paint colours for our new bathroom today, and for the most part I am a pretty self sufficient guy but today I needed to get some help. The poor girl behind the paint counter was swamped and I knew that she would not be able to help for some time so I began to walk up and down the aisles trying to find someone... like a painting nomad if you will. I finally found someone and it went like this:
Me: can you help me with a paint question?
Him: umm thats not my department.
Me: can you call someone who works in that department.
Him: yeah..umm.. let me go find a fone
Me: blink blink.. 5mins go by
Him: umm yeah the girl that works there is really busy...sorry
and he walks away. So with paint chips in hand, and still no answers I gave up and took my proverbial red wagon and went home. -
Review from Darcy C.
5/23/2009
For anyone following my gardening saga ... this Home Depot has an excellent selection of outdoor plants, pots, soils, etc ... basically, they had all the cute pot styles that Art Knapp had, and more. And, everything was 1/2 to 1/4 the price at Art Knapp. I should have started- and finished- here.
Yes, it's the giant crazy Home Depot experience and their staff know nothing, but at this time of year, the garden section is filled with suburbanites who are all too happy to talk tomatoes, so you can still get some good help.
If you're doing a patio garden, it's worth the trip.
