Holiday Inn Hotel Vancouver-Centre Broadway

3.0 star rating
5 reviews Rating Details

Categories: Hotels, Venues & Event Spaces  [Edit]

711 West Broadway
Vancouver, BC V5Z 3Y2
Neighbourhood: Fairview Slopes
(604) 879-0511
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Price Range:
$$
Accepts Credit Cards:
Yes
Wi-Fi:
Free
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5 reviews in English

  • Review from Shekinah S.

    Seattle, WA

    USA
    3.0 star rating
    12/23/2009 1 photo

    2.5 Stars in reality

    We picked this Holiday Inn because it isn't very expensive and is conveniently located.  The room was a decent size and clean.

    PROS:
    -- Recycling bin in the room. Go Canada!
    -- Easy to get downtown; we did it by car and bus.
    -- Nice view of downtown skyline and mountains in background. Well, we had a room with a view, but everyone can see it from the parking garage.
    -- Sink in the bathroom, not separate and facing the bed. Read my hotel list and you'll see how much that means to me! An Extra Star just for that!

    CONS:
    -- Our room was by the elevator and we could hear it beeping all the time. I guess it's the usual cheap hotel thin walls.
    -- Slightly scratchy sheets.
    -- No fridge or microwave in the room. In this day and age?  Come on!
    -- 75 cents to make a local call. Which of course I didn't know till we got the bill.
    -- The adjacent parking ramp is not actually owned by the hotel (see Mandy H's review for an elaboration of the confusion). I think it is a public garage also used by the hotel. Having to use the garage added to the cost of the trip but it was nice we didn't have to deal with trying to park on the street. Also, when you pull up to the hotel there's not really a good place to leave the car while you check in.

    The hotel is connected to a restaurant and lounge that we did not try. Broadway is a busy street and there are several restaurants, bars, coffee shops, and a drugstore within walking distance. There were free water bottles in the lobby one day. No issues with staff. Overall my experience with this Holiday Inn was OK. Not bad but I don't think I'd want to stay here again.

  • Review from L L.

    • 5 friends
    • 228 reviews

    New York, NY

    USA
    2.0 star rating
    5/26/2011

    Upon check-in, I found that the rate they were charging me $10 Canadian over what I was quoted during reservation.   The manager reversed it but it did not make a good impression on me.

    There was no business or club lounge - which I usually use  in the morning as Priority Club Platinum member in other hotels for coffee in the morning.   As result, I had to rely on their restaurant for breakfast and paid for it... not very happy about that.    The restaurant opens at 6:30 am and kinda late for the east coast person...  

    They were doing construction there at the time of my stay so the only elevator was very slow.  

    This is not your luxury hotel and don't expect a lot of extras - but it is okay with fairly clean room.  Nothing to write home about.

  • Review from Mandy R.

    • 27 friends
    • 62 reviews

    Seattle, WA

    USA
    1.0 star rating
    8/12/2008

    WORST hotel experience of my LIFE. and trust me, I've been to many.

    The staff there almost go OUT OF THEIR way to make the guest feel stupid and uncomfortable.

    We parked in a pay lot under the hotel that said, "Holiday Inn additional guest parking" -- when we told the guy at the front desk, he says, "oh, yeah, hope you don't get a ticket. he, he.  that's not our lot." And we're like, 'umm, it says 'holiday inn additional guest parking... how is this NOT your lot?" and he replies, "yeah, that's just the name of the parking company that owns the lot, as well as the name of the hotel. it's just a coincidence."

    (mind you, the logo was the same on both, also -- WTF????)

    Hunny and i ordered room service breakfast (NOT included -- it was 27 dollars for toast, juice and fruit! wow!) and my toast came soaked in butter when i requested it be 'dry'. not a hard request when it's one of 3 things included in the breakfast. When i called down to room service to get it replaced, the "gentleman" on the phone replies, "well, you didn't ask for it dry, so, ugghh, i guess, well, this is the only time I'll do this."  I WAS SHOCKED. isn't customer service your JOB?!

    At check out, we brought up the fact that the dollar's value had really slipped, and how terrible the US economy is right now... and the guy at the front desk actually had the nerve to say to us, 'what, so you think the dollar should be worth MORE than the Canadian one or something?' like ACTUALLY picked a fight with us!!! holy hell!

    The "queen beds" are glorified twins -- hunny and i were so crowded sharing a bed it was RIDICULOUS. it is NOT downtown -- a ten dollar cab ride to the middle of the city (Granville street and Robson) and it's still priced similarly to some of the finer places in the city.

    I HATE giving one star to anything -- truly, check my other reviews, but i canNOT in my right mind give this hotel anything higher, after the experience we had. I left feeling dirty and mistreated. A hotel stay should be an EXPERIENCE, and this was just that, only an extremely NEGATIVE one.

    My advice -- spend maybe ten bucks more a night to be downtown, and get the amenities like inclusive breakfast and parking, actual glass cups in the bathroom (not Styrofoam), walking distance to hot spots (Yaletown!), and quality customer service. This place is the PITS.

    (oh, and it smells of manure. sorry, but it's true.)

  • Review from Loree B.

    • 101 friends
    • 248 reviews

    Seattle, WA

    USA
    5.0 star rating
    8/6/2008

    Wow. Wow. WOW. Such a great deal being downtown. Nice rooms, friendly staff, and best of all- I LOVE the indoor pool surrounded by full-length windows overlooking the city. We had to call last-minute for a hotel and they were the only ones that weren't booked full and with a reasonable rate. I definately recommend this hotel.

  • Review from Art O.

    • 29 friends
    • 420 reviews

    Los Angeles, CA

    USA
    4.0 star rating
    12/8/2009

    There was nothing to brag about this hotel, but it did fit the basic criteria.  Room service was excellent, but the food was so-so.  It was located in the heart of downtown Vancouver and it had a beautiful view!  I didn't have time to go to their " Amsterdam"  type coffee shops, maybe next time. Other than that, Beautiful British Columbia lives on!

 
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Specialties

Holiday Inn offers today's business and leisure travellers dependability, friendly service and modern attractive facilities at excellent value. You'll find them throughout the world - in small towns and major cities, along quiet roadways and near bustling airports - because full-service Holiday Inn hotels are always conveniently located. Since 1952 Holiday Inn Hotels and Resorts have provided the services business travellers need, while also offering leisure travellers a comfortable, casual atmosphere where they can relax and enjoy amenities such as restaurants, room service, swimming pools, fitness centres and comfortable lounges.

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