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Holiday Inn Hotel & Suites Chicago-Downtown
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506 West Harrison St(at Clinton St)
Chicago, IL 60607
Neighbourhood: University Village
(312) 957-9100
- Nearest Transit:
-
Clinton-blue (Blue Line)
Quincy/wells (Brown Line, Orange Line, Pink Line, Purple Line)
Lasalle (Blue Line)
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
9 reviews for Holiday Inn Hotel & Suites Chicago-Downtown
9 reviews in English
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Review from Steven B.
2/11/2011 6 Check-ins Here
This would not be my choice of hotels when coming to Chicago, but it is my companies choice. I will admit it is close to work and convenient to mass transportation to get to the locations I prefer socially, but let's talk about this hotel.
Let's Make a List:
1. Good location, close to Union Station and mass transit.
2. Friendly staff and very good customer service. Always remember me.
3. Bed was very comfy, love a firm mattress.
4. Close to main highway could here traffic outside, but can still sleep.
5. Bathroom is postage stamp size. Had to close door to get in shower.
6. Restaurant off lobby is average. It's Italian, but they do breakfast too.
7. Free internet. Big plus for me. Can't be without my computer.
8. Green friendly. You can opt not to have sheets changed everyday and to use the same towel for a second day.
9. Nice fitness center.
If your business is in The Loop and near Union Station, this is a good choice. My company knows a good deal when they find one. -
Review from Annika M.
San Francisco, CA
4/24/2012
Booked a two bed standard room only to arrive and find they only had a single bed bedroom available (wish I'd known this before I booked the room for $200 bucks!). Manager told us that they would inform our third party booking site (Expedia) that they wouldn't charge us since they didn't have the kind of room we wanted. Instead they informed the site that we stayed in the room for 2 hours (instead of 5 minutes) and that they will not refund our money (wish they would have told us that before we left!). All we wanted to do was stay in the room with TWO beds that we booked. Be careful when making reservations, as what's advertised is not necessarily what's available.
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Review from Gary T.
Millington, TN
2/12/2012
Staff helpful. Clean rooms. Old hotel. Close to Union Station. Restaurant Aureilos is a half star.
Location is the plus -
Review from Tom N.
Placentia, CA
7/14/2007
It a relativity a well kept hotel and the staff are very accommodating. It is however just another Holiday Inn...nothing out of the extra ordinary to mention. However, there is a lot of family staying so it is loud and usually have a lot of kids running around.
The restaurant needs a little work, it just a pizza place that attached. -
Review from Kate M.
Philadelphia, PA
3/4/2009
Ehhhhh. Extremely noisy, curtains were completely ripped up, weird rust-colored (blood-colored?) stains in the tub, semi-questionable neighborhood, and "valet" parking is a complete joke (don't pay for it, just park in the adjoining lot for half the price). The staff, however, were incredibly friendly and helpful, much more than you would expect given how shitty the hotel looks, hence the 3 stars instead of 2. That, and it's very accessible via both public transit and the interstates.
I stayed at this Holiday Inn because they were the only downtown hotel I could find that had a room and parking package that was within my per diem, and that will be the only reason I ever stay here again. -
Review from Amador A.
Cerritos, CA
10/20/2007
With conventions in town, and my company asking me to stay longer, the Holiday Inn @ The Mart was booked. So I had to switch hotels today.
This Holiday Inn is located about 2 miles from The Merchandise Mart, very close to the Sear's Tower.
It's pretty tiny and out of the way. Not conveniently located to anything walking distance.
The service is decent. The view from the hotel is atrocious...
It's actually costing me $220 a night to stay here... I'm glad it's only for 3 more days.
One good thing... they also have free wireless here and since they have less rooms, the wireless is less used and it's much faster than the other hotel.
UPDATE:
I just woke up from my first night's stay...and I have to give 1 more star!
These beds are SOOOOOOO comfortable. Much more comfortable than the other Holiday Inn. The pillows are VERY soft...
I love this bed!!!! -
Review from Cindy L.
McLean, IL
8/20/2010
I will NEVER ever use travelocity's secret hotel application even if my life depended on it! Travelocity rated this hotel with 4/5 stars, which is pretty high since other hotels such as Inn of Chicago, Allerton, Drake, etc are also rated 4/5 or higher.
The lobby was very VERY tiny and full of kids running around. The front desk personnel was helpful and friendly; she was very helpful and answered all the questions I had.
I had booked a "secret" room through travelocity and luckily it ended up being a king. Upon entering my room, I noticed it smelled like wet towels that have been laying there for days. The room was rather small and the lights flickered. The bathroom took up 1/3 of the entire room! There were weird stains in the bathtub and the towels smelled like straight up bleach. There was a giant crack in the wall near the window (EEEEK!!!) Usually at other hotels, you can control the temperature in your own room. Not this hotel apparently. The AC kicks on whenever it feels like and every time it does, its so loud that your forced awake. It usually turns off by itself after a few minutes to let you fall asleep and then the cycle begins again!
I paid an extra $30 a day for valet parking. To be honest, I was rather surprised this place offered that service to the guests. However when I asked for my car, the valet just simply handed me the key. I paid $30 for them to HAND me my key??? To make matters worse, it took me 30 minutes to find a cab in downtown Chicago around that area.
The next morning, I woke up to what sounded like construction drilling. I checked out VERY early. I checked online and apparently, a room at this hotel for the night will cost you around $185!!! I only paid $75, but had I known, I would have gladly paid the $150 to be on Michigan Avenue.
Overall, this place was a mess. I did like the customer service at the front desk; they were very polite and helpful. Other than that, the entire hotel is a giant dump that is not even worth 2 stars let alone 4/5! -
Review from Jim And C.
San Diego, CA
1/11/2011
I hop around all of the IHG properties in Chicago while I'm staying here for work, and the Holiday Inn on Harrison came due.
The location isn't dreadful, but it certainly isn't close to anything. There's a Panera, Whole Foods, etc about a 6 block walk, but in January winter and 5" of snow, count me out. If you have a car, then life is good, otherwise plan on taking a cab to everything.
Great fitness center on the top floor, all health club quality Precor equipment, a great multi-machine, and dumbbells up to 50lbs. Kudos to the General Manager for making the investment here.
Rooms are good, very much Holiday Inn but clean and what I need. I was upgraded to a suite #437, and it's more space than I live in on a daily basis, and has a microwave, fridge, and a flat-panel TV although I don't watch it.
Front desk staff is friendly, although check-in took a little longer than I would like due to several people all at once.
Room is surprisingly quiet since it's so close to the freeway.
Great looking business center on the top floor, looks more like an internet cafe than the typical hotel business center - very nice.
I see other reviews talking about the tiny lobby. I use the lobby for checkin and checkout and don't hang out there, so it's small size doesn't bother me. I did not experience the families, although I'm also not here during the high season.
I did not try the pizza joint attached to the hotel, it has looked pretty empty every time I've passed by the window. If the GM or anyone from the hotel reads the reviews on TA - The WiFi is pretty slow, and could use a bandwidth upgrade. Find out whatever the Crowne Plaza on Huron has, and make the investment into the same pipe. It would also be nice to have coffee in the lobby.
Jim & Colette
http://www.roamingtoge...
http://www.facebook.co... -
Review from Bill M.
9/7/2005 3 photos
This relatively new Holiday Inn is conveniently located not far from Union Station, the Greyhound terminal, and the Clinton "L" station on the Blue Line. The facilities are decent enough, but you will be hearing the roar of expressway traffic here.
