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Holiday Inn Express Hotel & Suites London Downtown
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374 Dundas StLondon, ON N6B 1V7
(519) 661-0233
- Price Range:
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$$
2 reviews for Holiday Inn Express Hotel & Suites London Downtown
2 reviews in English
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Review from Tony C.
Toronto, ON
2/17/2010
The room was in immaculate condition. Everything in it appeared to be quite new. There was a fridge and microwave for our use unlike the usual bar fridges that can not be opened for fear of being charged something.
We brought along some beer to enjoy in the room before going out. They were not twist offs and I had failed to bring an opener. One call to the desk and I was permitted to borrow a very nice President's Choice wine/bottle opener provided I returned it when checking out. They also had complimentary toiletries to ask for above and beyond soap, shampoo/conditioner such as toothbrushes, paste, combs and razors.
After being in the room for about 45 minutes the phone rang. It was the front desk asking if everything was OK with the room and did we need anything. Wow! That has never happened to me before.
The complimentary continental breakfast was way more than just muffins, bagels and coffee/tea. Bacon and eggs (although the microwavable kind which take some getting used to). There was yogurt, cereal, several kinds of juices. There were many choices of coffee and tea too. A very pleasant surprise AND they kept it going past the scheduled end time to accommodate late risers!!
The price was mid-point yet the value was very high. I strongly recommend this to any traveler. -
Review from Franklin D.
7/31/2010
Very nice rooms here, with a decent view of London.
The trick with this place was the pool. It's not located on premises. Instead guests are provided with passes to use the pool at the "Y" across the street. Not really a big deal...myself and my boys (6 & 7 yrs) grabbed our gear and a couple towels and headed over there around 8pm since the hotel staff said the pool closed at 10pm. Once we got there however, we were turned away. The drone at the desk said that I (being an "adult") could swim, but the kids could not. Then she proceeded to pull out a sheet of paper and outline the hours (like 10 to 11 AM, and then again from 2 to 3 PM) that we could use their pool. Booooo! I thought better of ripping the paper up and slapping her, then took my crying and disappointed kids back to our hotel for popcorn and a movie (in-room DVD player worked great, bring your own discs).
The HI-E staff was very cool about this little snafu though, which was reflected in our reduced bill.
Specialties
A fresh, clean, uncomplicated hotel choice offering comfort, convenience and good value. Holiday Inn Express offers convenient locations throughout the world and competitive rates for both business and leisure travelers. All hotels feature complimentary breakfast, comfortable rooms, a signature shower experience and high speed internet*.
* Free at all hotels in Americas and Asia Pacific.
