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One review for Helene's Bridal Salon
1 review in English
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Review from Barbara S.
Winnipeg, MB
12/1/2008
This was my first time in the store on the first day of wedding gown shopping. When me and my bridal part came in, no one greeted us, not to mention how dead it was in the place. We walked around and started picking out gowns to try on. We had about 3 or 4 when a woman started suggesting things. She basically randomly started pointing at whatever I assume, she liked. She did not ask me if I wanted a room started, what style I like nor did she even suggest how I should begin my search. She hung around awkwardly, not saying a word, as me and the bridal party looked through gowns.
There were about 4 ladies and one man at the front desk, basically socializing. One of my bridesmaids had to ask someone to start us a room. They looked like we were interrupting. I tried on a few dresses before I actually found one that I really considered.
I came out of the room holding the dress at my chest, expecting someone to help me do it up in the back. After standing around for about a minute, the lady that was sort of helping said "should i do that up for you"
Excuse me? No, maybe you should just stand there, look like an idiot and wait for me to ask you to help me. How the hell do you expect me to tie up my own gown in the back?? This lady was obviously too bored to be there and not interested in what her job was. I got dressed and we walked out without anyone even trying to stop me.
Wow, talk about TERRIBLE customer service when you're spending that much $$$$ on a dress!!
