Helcim

5.0 star rating
3 reviews

Category: Financial Services  [Edit]

403 - 1300 8th St SW
Calgary, AB T2R 1B2
(877) 643-5246
Hours:

Mon 9 am - 7 pm

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3 reviews in English

  • Review from Michael T.

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    • 19 friends
    • 16 reviews

    Calgary, AB

    5.0 star rating
    3/21/2009

    Helcim helped us out when we started a company to run a conference here in Calgary. (Over at http://semcanada.org/)

    Nic was amazing to work with, he walked us through the sign up process for our merchant account, and even helped us integrate it right into our site (when we ran into a few problems).

    We ended up having to cancel the conference, and canceling their service was a breeze.

    Now I'm using their Virtual Terminal for my small business (http://mrare.ca) and it is great for processing simple transactions.

    I highly recommend Helcim, I've been very happy with their services and customer service. Feel free to contact me for a reference.

    Mike (http://miketighe.net)

  • Review from D L.

    •  
    • 0 friends
    • 14 reviews

    Winlaw, BC

    5.0 star rating
    11/19/2010

    Helcim has essentially met my needs, though I do find it a bit cumbersome to use.  I've not successfully been able to redesign forms to my liking.  

    I found it reliable for my small practice, and the money is usually deposited in my bank account within twelve hours.  I appreciated the repeated help Nic gave me getting started.

    I wish there were a way to create stored client profiles for repeated use so I don't have to enter every bit of information for each sale.  I also find the Monthly Billing Statement from Elavon to be rather obscure and far beyond my knowledge base.

  • Review from Cameron P.

    •  
    • 0 friends
    • 5 reviews

    Calgary, AB

    5.0 star rating
    11/9/2010

    Their payment gateway and virtual terminal both work great, but it's their service which sets Helcim apart.  Whenever we've needed to call for help we've always spoken with a real person who knows what they're talking about (not a help desk) and they've often just gone ahead and fixed any problems for us on the spot, including fixing problems on our site.  I can't say enough about how good their service is. It's simply outstanding.

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About This Business

Provided by business

Specialties

Helcim Inc. specializes in provide affordable and easy-to-use merchant accounts and credit card processing solutions to small Canadian business owners. With 48 hour approval turn around and no hidden fees, we help new businesses grow by allowing them to start accepting credit card payments right away.

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