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Hard Rock Cafe
Category: Restaurants Canadian (New) Canadian (New) [Edit]
5701 Falls AveNiagara Falls, ON L2E 6W7
(905) 356-7625
- Hours:
Mon-Thu 11 am - 10 pm
Fri-Sat 11 am - 1 am
Sun 11 am - 11 pm
- Attire:
- Casual
- Accepts Credit Cards:
- Yes
- Price Range:
-
$$
- Good for Groups:
- Yes
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Waiter Service:
- Yes
- Outdoor Seating:
- Yes
- Wi-Fi:
- No
- Alcohol:
- Full Bar
- Noise Level:
- Loud
- Has TV:
- Yes
10 reviews for Hard Rock Cafe
10 reviews in English
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Review from Mike M.
3/16/2012
So, we had just gotten in from a trip from Boston. It was 9:00 PM and we were hungry. Luckily for us, we received a voucher for two free drinks at the Hard Rock. They said you needed to use them at the bar, so we checked with the hostess before we were seated. She said it was fine if we used them at the table.
We sat down and ordered our drinks. They came within a reasonable amount of time and ordered dinner.
I ordered the pulled chicken sandwich and my fiancee ordered a quesadilla.
-Mine was ok, pretty salty, but what do you expect for a chain? The fries tasted like they had been sitting under a heat lamp for a few hours. Definitely not worth the $18 they were charging for it.
-The quesadilla was fine. Also, not worth whatever they were charging (I think somewhere around $15)
We got our bill and were informed that the voucher we had wasn't valid for the drinks that we ordered (which were the only drinks printed in the menu). The voucher said that it excluded "premium drinks." When I see premium drink, I think top shelf booze, not the standard drinks printed in the front of the menu. The manager came over, said that they had a lot of problems with the vouchers and confused customers. She offered to comp one drink, but nothing else. She also tried to put the blame on us for not telling them we had them (which we did, to the hostess, but I digress).
Not worth the nearly $50 (+tip, our server was actually alright) for a quesadilla, pulled chicken sandwich and a drink. -
Review from Mack R.
Comox, BC
5/5/2012
Took the in laws there for a bite to eat because my better halfs dad is a huge music buff, we ordered beers, he had a corona in which our waitress 'Zoe' spilled a bunch of beer pushing the lime in and still served it to him, she was very absent most of the meal tending to a bachelor party.
With that being said, this isn't a place for families, super drunk women wearing next to nothing were pushing past 12 year olds to stumble to the bathroom. Drunk guys walking by yelling at different tables, etc.
Wasn't as classy as I figured, my first time and will be my last st that location, I won't let one location ruin it for the rest.
1 star because of the memorabilia. Food was average at best. -
Review from Gabriel A.
4/4/2012 1 Check-in Here
i am going to keep this short and to the point. If you have a family with young kids this is not a stop for you. there is not a kids meal under $9.99. that is dissapointing.
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Review from Randy G.
Toronto, ON
11/6/2011 1 Check-in Here
I'd checked the reviews here before coming, and somehow wound up here anyhow. Those other reviews? They don't lie.
A few things to note:
1. The waiting area is located between the kitchen and the rest of the restaurant, so as you wait for a table, you have to be careful to stay out of the way of wait staff delivering food that isn't yours. Annoying.
2. Once we were finally seated - they use a slightly longer definition of "minute" than I'm used to for wait times - drink orders took forever. I think the two glasses of water we asked for at one point took a good ten to fifteen minutes to appear.
3. Once we were able to order food, that took close to an hour to come out.
4. Service at the bar before eating was atrocious too - the bartender walked by us so fast each time that it was literally impossible to get her attention to order a drink. That's at least one more beer you could have sold me.
5. That burger was NOT worth $17.
Next time, I'll either leave the casino to eat, or wait until I get home - none of this crap again. -
Review from Brent T.
10/1/2011
I accidentally gave this place 1 star, but really it should've been zero. Can't quite comment on the quality of the food because the host/hostess didn't bother to show up to the entrance for 15 minutes. In fact, there was another couple ahead of my family and they had waited for 5 minutes prior to our arrival. Why did we wait so long? Well, given the other choices of primarily kid/teenage themed restaurants on Clifton Hill, we felt that Hard Rock was a pretty decent option. However, it was unfortunately a waste of time. In fact, the waiters walked by at least 3 times and after the 3rd time, one of them gave us a look to "go away." Not necessarily in a rude way, but more of a suggestion to us hungry folks that we were simply wasting our time.
Note to Sheraton on the Falls: please don't recommend this place to any of your patrons if you want to maintain any credibility. Thanks. -
Review from Joan H.
6/14/2011
Probably little variation between this Hard Rock and another in terms of food and decor, though I've never been to one before, at least not that I can recall. I was here for a pre-wedding rehearsal dinner of sorts. They had set aside a nice little room for us and the waitresses were friendly and helpful. I thought they could have done a better job with serving food timely and together, but I understand how hectic groups can be.
Had salad, grilled salmon and apple pie set menu. I thought the food was all fine. Of special note - the mashed potatoes just tasted soooo calorific, filled with cheesey gooeyness. Apple pie was really delicious, but definitely very sugar-filled.
Sports or music videos played on the many tv screens across the restaurant. -
Review from Dan S.
8/11/2011
So disappointing. Probably deserves two stars for the food (the hamburger was passable) but it's ridiculously expensive, service is terrible, it's crowded and just blech. Try KouTouki if you eat in town. So much better than this place and much worse than other HRC that I've eaten at.
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Review from Madhu S.
9/14/2011
I will not return here. Have been a fan of hard rock cafe restaurants but this place was more than disappointing. The service was almost non existent and food that was served was cold. The salad was a disaster too with hair.( yuck). Overpriced for the quality of food and service.
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Review from Maria G.
11/27/2011 1 Check-in Here
fire hazard from beind sooo crowded. had the burger... cook well done like jerky.
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Review from Colin P.
8/20/2011
Friendly staff. Good place to have lunch.
