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Hôtel Château Laurier Québec
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
1220, Place George-V OuestQuébec, QC G1R 5B8
(877) 522-8108
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
8 reviews for Hôtel Château Laurier Québec
7 reviews in English
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Review from Yiou L.
7/2/2011
Good:
Location close to the old city where most attractions are. Next to a street with all bars and pubs.
Room is clean and furniture are new.
Room service is good.
To be improved:
Wireless internet access is free but slow most of time. Ok if just browse web, not Ok if you want to download/upload video files or use skype.
Not like it:
Front desk answering phone queries is not patient and the answer got from them could be misleading. I made a collect call for my bank card issue and was told by the front desk that the rate is 1 dollar per call, when checking out, I was charged 13 dollars as a regular long distance call (a 1-620-xxx-xxxx number). -
Review from Nicole L.
7/18/2011
Location, cleanliness and staff is five stars. The price is fair for the area, but not the hotel. They did provide us with free wi-fi which was very nice for a boutique style hotel.
Some of my recommendations for this hotel to improve my 2+ star rating:
Your wooden blinds look nice, but they don't block out light or sound...something that is fairly important in a room that faces a street packed with clubs, bars, and restaurants.
A better comforter would go a long way to improving the Motel 6 decor, not to mention diffuse the clammy yet freezing air that blasts your patrons' faces as they try to sleep in their noisy, light-filled rooms. Also, it made my husband sick.
Move the bed to a different wall, change the diffusers on your vents, and put up some curtains and I would bump this up to a four star stay.
Visitors, be sure to request a room with a king sized bed, and make sure you get in the newer section. The only thing quaint about the old side is the exterior of the building, the interior leaves much to be desired. -
Review from Ben S.
3/21/2011
Reserved a room for two with a queen bed. Got a room with two doubles, and were told that the hotel was full, but the good news was that we "would not be charged extra for the bigger room." I couldn't tell if there was some sarcasm I was missing.
The room was fine. Not impressive, not dirty or bad. View was equally unimpressive - of a snow-filled courtyard.
Check-out time is noon. We thought that turndown would probably be sometime between then and 4:00pm, the latest check-in time. We left in the morning and returned to an un-tidied room at around 3. The people were next door though, so we left to grab a coffee. 45 minutes later, we returned, and our room was still untouched. We gave up, and half an hour later, awoke from a nap to decline housekeeping services.
Ordered breakfast the second morning. We selected a 15-minute window (in a check-off form) when it should be delivered; it was late. The meal itself: I would rather have had one of those breakfast platters from McDonalds or Denny's, and I don't eat at those places particularly often. Not a matter of snobbery, I'm pretty easy to please. The toast was soggy, the home fries were clearly frozen, and maybe microwaved. All this cost more than twice what I'd have expected to pay for it.
The staff was friendly, and spoke English well. But this place was definitely not worth the money spent.
Parking, in the hotel's own parking garage, was expensive, and charged by the day on top of the already-expensive room. -
Review from Deanna J.
3/6/2011
We had a wonderful stay at the Hôtel Château Laurier in August, during the Military Tattoo.
I was surprised-the hotel is more American than European (in a good way.) The rooms are very nice, the beds comfortable.
Breakfast can get very crowded, so go early so you can find a place to sit. There is also a conjoining bar without patio seating when the weather's nice.
We were very lucky having a room with a view of the Old City. Even from the fourth floor, it was spectacular. We watched a Military Tattoo performance from our window!
Close to shops, a Second Cup and a Starbucks (for Americans.) Right next to the parliament building and walking distance to the walls and Old City. -
Review from Susanne J.
Hope, BC
1/20/2011 1 Check-in Here
So far so good, but I'll let you know when I get there.
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Review from Kimberly J.
4/18/2011
This place was great! Staff was friendly. Hotel room very clean. It was extremely comfortable and BEST OF ALL...it is in such a beautiful location. Quebec City is gorgeous and so was this hotel. If you are looking for a nice, clean, friendly place to stay with A GREAT LOCATION...Stay at Hotel Chateau Laurier Quebec!
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Review from Bruce T.
9/6/2011
not quite the right balance of price vs. product. The price was pretty good, but there were tons of little problems that left us feeling like it was not worth it.
The Good:
-Concierge and bell staff were very helpful, friendly, attentive, and fast. I mean those members of the staff were way out of line with the rest of our experience - way better than this hotel deserved.
-location is very convenient to the old town and the convention center
-Our inner courtyard room was quiet
-convenience store attached to hotel is well stocked
The Bad:
-The front desk staff, the houskeeping, and the people who answer the phone were curt, rude, slow, sloppy, unhelpful, and bad.
-A/C unit shut off in the night for no apparent reason. The next morning when we asked, an engineer said "someone had turned off all the circuit breakers for our floor"
-someone else's hair was all over the room and wasn't (or couldn't) be vacuumed up from the carpet
-wallpaper wasn't installed correctly, so the guest room walls looked unfinished
-holes in the guest room wall where pictures had been hung
-The in-room safe wasn't working and it took a long time and several tries to get it working - 2 visits from security
-not enough power outlets, and the wall switch by the door did nothing
-on one day, the housekeeper forgot to leave us any towels. But took all the old ones.
-I agree with another reviewer that the rooms feel like Motel 6 - a bad Motel 6 at that.
-The bed was like a torture plank with a mattress pad over it, and the comforter scared me. The only kind of blankets we could get were those weird foamy lightweight ones. We specifically asked for some other kind of blankets (particularly cotton) and didn't get anything until we called again - and it was another like the one we didn't want...
Overall, it wasn't horrible, just annoying and disappointing. I believe you could find another place to stay in Quebec that would be a better deal.
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