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Gouverneur Hôtel Montréal Place Dupuis
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
1415 Saint-Hubert RueMontréal, QC H2L 3Y9
(888) 910-1111
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
12 reviews for Gouverneur Hôtel Montréal Place Dupuis
12 reviews in English
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Review from Rob T.
It's always good to be back in the great city of Montreal, and when I am, I will only stay at this awesome hotel! Hotel Des Gouverneur is located in the most perfect location - halfway between the always happening Village and the never ending nightlife of downtown. Situated on the corner ofSte.Catherine est and rue St. Hubert , anything you could need is in a 3 minute walking distant radius ( Metro, newsstand, cafes, bank, SAQ, everything!) In fact, the hotel is connected to entire complex (Place Depuis) - you don't even have to go outside.
I first started coming to this hotel a few years ago for New Year's Eve partying and have a great experience each and every time I stay here. Now it is a tradition to stay here not only on New Year's Eve, but throughout the year for Jazz Fest., Juste Pour Rire, fete des neiges, Monreal comic-con, and of course the August summer bash: Fierte Montreal. No matter what time of year it is, this hotel consistently delivers on all levels! Aside from the perfect location, one of the main draws that I first fell in love with is this hotel's views (downtown view). You can NOT get better views of this great city in any other hotel in Montreal (see pics taken from my suite --30th floor).
The staff here is exceptionally hospitable and accommodating. They will speak French first; however will politely switch to English to accommodate their Anglophone guests. The concierge desk can be a great help as well. They have gotten me last minute hard to score reservations on few occasions and they will never have you waiting for a taxi. Lino the manager I would like to specifically mention as he is a true professional and a first class act. During my last visit, one of my friends lost his jacket (containing his wallet!) and Lino had a team of staff search for it until it eventually showed up in one of the lounge areas. Wow man thanks again for that Lino..that could have been a bad trip for sure!
The business and suite floors are nicely decorated and are very clean. The bed in my suite was a California King that could have easily and comfortably slept four people across. Also, business floors can only be accessed with a key card, which is a nice feature, especially during New Year's Eve when pandemonium ensues. Even so, never felt unsafe as the hotel hires a security team for NYE. Business rooms come with business center access which offers complementary snacks, water, juice and newspapers. There are also a few computers in there in case you forget your laptop (rooms come with free WiFi). Each night of your stay comes with a breakfast voucher for a nice European-style buffet.
Hotel Des Gouverneur is an outstanding four-star hotel worthy a stay, but make sure you request a high floor with a downtown view and you will surely not be disappointed!!! -
Review from Lydia B.
3/20/2012
We stayed for 4 nights, and weren't impressed.
To be fair, we stayed there the same weekend as a group of about 70 teenagers on some sponsored spring break weekend, and though their behavior was, of course, not the fault of the hotel, a hotel that welcomes a group like that is not a hotel at which I want to stay.
Pros:
-Hotel is in a great location for the metro (Berri-UQAM stop, a major hub, is right next door) and for walking to different parts of the city
-Great view of the city (at least from the 18th floor, where we were)
-Free wi-fi
Cons:
-Paper thin walls (we could hear the phone ringing and people talking in the room next door and in the hallway)
-"Queen" size bed was about the size of a double, which the front desk said was because they are older beds
-Sub-par concierge
-The four elevators aren't enough to service all the guests if the hotel is full like it was the weekend we were there. Be prepared to wait (and then be prepared to ride it with 15 teenagers in various states of drunkenness).
-Housekeeping attempted to clean our room at 8:30 AM (and was irritatingly persistant about it).
-There is consistently a gaggle of bums hanging around outside, probably because of the casino/bar next door.
-Poor ventilation (it was as if our next door neighbor's cigarette smoke was being routed through our room...in a non-smoking hotel, of course).
The price is low, but you get what you pay for. I wouldn't recommend this hotel unless your primary concern is location and ease of access to the metro...or unless you don't mind hearing your neighbors conversations through the walls and are up and out of the room by 7:45 AM. -
Review from Darren M.
Ottawa, ON
8/22/2011
The views this hotel offer are stunning. The location is also ideal as it's located close to many key areas of the city for tourists. My room was clean but needed some upgrades for me to argue this is a four star hotel.
The bed was very comfortable too.
Wifi is free which isn't the case at most four star hotels in the city, sadly!
Now to cons -- The woman who checked me in said only one thing during the entire process and said it in a rude way while looking right at my name on my credit card asked "WHAT is your name?!" Odd.
No mention of facilities, breakfast, elevators, check out, etc. I even had to check on the envelope she gave me for my room numbe/floor. I said "That's it?" once she handed me back my credit card and room key. I struggled to find the elevators, dug up information about the hotel restaurant and breakfast on my own and discovered on my own that the pool was closed for an unknown reason. This was very poor customer service that didn't even come with a smile let alone more information. The employee was fluent in English as I had heard her speaking it while waiting in line.
After I checked in the housekeeper knocked and tried to open my door (it was deadbolted) but I'm not sure why since it was one hour into my stay. The other staff members I encountered were helpful and pleasant.
Also the location is convenient and the views are great but the street and park across the street attract some aggressive panhandlers and drug users especially in the evening.
If you're set on staying in that area of town and/or want a great view I'd recommend this hotel but if you're shelling out this sort of money for a four star hotel and expect (as most people do) friendly service, modern upgrades and working facilities then you should look elsewhere. -
Review from Toby M.
9/18/2011 1 Check-in Here
I'm giving this 4 stars for location & value. Great views from West-Facing rooms, and Delux room was great after paying for the cheapest room price online.
Had to reject first room, smelt of smoke (skunk) lower floors are noisy with room parties and college kids shouting I'm hallways, elevators.
If I had accepted the first room this would be a 2-star review.
But higher up the tower it's quiet and I love my king size bed.
One electrical outlet melted, weird spatter stain on hairdryer.
Latch on fridge requires an intricate manoeuvre with little finger to close it, but generous size fridge chilled my liquor, kept my milk & juice cold and Ice bucket overnight.
Free Wifi in rooms, TV serviceable but not Plasma...
Nowhere near Intercontinental Standard, slightly tatty compared to a new-build Holiday Inn but great location.
Kim Lune checked me in, was very apologetic about noise and gave me a great room.
Shame her male colleagues left her to struggle alone with a line of waiting Customers while they were laughing and joking in the office behind the desk! -
Review from Patrick M.
4/13/2011
This is the place that the travel agency I go through books us at when we go to Montreal. It's not a bad hotel, I think it's ok. There's a few pros and cons about it. Good prices and great location with a few flaws, bottom line
Pros:
-Location is awesome, right off of Rue Sainte-Catherine, the main drag. Close to most places downtown, and the subway/Metro is across the street. Within decent walking distance of the malls, bars, and most strip clubs and night clubs that you would want to go to, or at least close enough for a cheap cab ride.
-Free Wi-Fi internet
-Clean and somewhat (3.5 stars) nice hotel to stay at for the price. Rooms are of decent size too, nothing special but serves the purpose.
-Has an indoor pool w/jacuzzi
-Right under the hotel is a small mall with some stores and a food court, pretty convenient for basic shopping and a quick bite to eat. Also connected to the Underground City so those harsh cold walks can be avoided during the frigid Montreal winters
Cons:
-Staff can be rude sometimes, especially if you don't parler français. Not always, but seems to be the case more than not the times I've been.
-Last time I stayed here, the elevators kept breaking down and the staff didn't seem too interested in helping out people who were getting stuck until the Fire Department had to be called.
-Extra charge for pillows? Really? -
Review from Sarah A.
8/24/2010
We booked this hotel through Priceline and we were pretty satisfied with it overall. This hotel is located right on the edge of the Gay Village and is just a few blocks from some of the best streets in Montreal including St. Catherine's, St. Denis and St. Laurent.
My only caution is to avoid the area between Sherbrooke and St. Catherine's on St. Hubert. Approach the hotel from St. Catherine's instead. The blocks between Sherbrooke and St. Catherine on St. Hubert are pretty sketchy and when we walked to the hotel from Sherbrooke one night around 8 pm, we encountered an assortment of drunks, homeless people and hookers. There are also lots of sketchy hotels that look like they charge by the hour. However, once we realized this was not the greatest street and avoided it we greatly reduced any encounters with these types.
Another plus about this hotel is it is just a few steps from the UQUAM Metro station which is a major Metro hub with connections to lots of other lines. The IGA grocery store located in the hotel is also super convenient, but it does close around 8 or 9, so make sure you buy stuff during the day if you want a late night snack.
We randomly managed to book our stay during the tail end of Montreal's Gay Pride Festival, so the area was a little crazy around that time, including a super loud dance party in the park next to the hotel that went on until 11:30 pm. This only lasted for 2 days of our visit and once the Pride festival was over, things died down a lot.
The pool here is excellent, clean and well maintained. There is also a small exercise facility with bikes and treadmills. There is also a sauna and chaning area adjacent to the pool. Staff at the pool was excellent and friendly.
There is free wifi in all rooms.
The rooms were clean and comfy and the maid service was good. Neutrogena products in the bathrooms. The only small issues with our room were that the bathtub was rather slow to drain and one of the inside locks on the door was a little loose (although the main lock still locked fine).
However, they do charge 99 cents for each LOCAL call (and this is not posted on the phones). Beware. -
Review from Matthew A.
3/10/2009
A fine hotel at the edge of the gay village.
We have stayed here many many times over the years.
I like to get a room at the TOP for a wonderful view of the city.
It is spectacular view at night with all the lights.
Service has been good. The hotel staff are friendly and accommodating.
My friend which we were traveling with, once got very sick and needed a wheelchair as he could not walk.
I called the front desk and they had one delivered to our room in a instant.
Rooms are clean and modern. Nothing too special however.
I also like how the hotel is connected to adjoining buildings which leads to the metro and the underground city. Great way to escape the cold and harsh elements.
Parking garage on site in basement. However I can always find free street parking nearby.
Close to the clubs, old Montreal, as well as some fantastic restaurants. -
Review from Matt B.
Victoria, BC
6/7/2010 1 photo
The views from the upper floors are great. We stayed in an executive suite with a walk-in tiled shower. The hotel is very clean and there are complimentary facilities like a pool and a work out room. There's free wifi too.
Staff were very friendly and helpful.
There's a breakfast buffet in the mezzanine each morning with lots of variety (although you might not want to sit next to the window unless you like watching people argue outside the Mcdonalds across the street.)
The hotel is above an IGA and a pharmacy which is super convenient. It's also close to the gay bars and businesses along rue St-Catherine and we were able to get to just about everything we wanted to see in Montreal on foot. -
Review from Mark R.
5/31/2011 2 Check-ins Here
No muss, no fuss. Best feature: the Location which is fantastic being right at the cross of St. Hubert and Ste. Catherine as well as having direct access to Berri/UQAM station and is directly across from the Bus Terminal (Airport bus terminus). So for walking, taking metro, the hotel could not be more convenient - you can get to anywhere in Montreal you'd want to go pretty easily.
Beyond that, this is your basic hotel. No super frills - Except they do have free WiFi (which worked really well) and a pool (which I did not have the chance to use). The decor is, yes, a tad dated but it's not gross or sooooo terrible. Neutrogena products are a plus. The buffet breakfast was really pretty good, also.
If you just want a place to crash and don't plan on spending the majority of your time in the hotel, this is a good option. If you need pampering and luxury, maybe skip this one. -
Review from m g.
5/24/2011
Pros:
-IGA grocery is right below
-Bike stand across the st
-the neutrogena products were decent
-there was free wifi
Cons:
-not the best neighborhood, especially after 10 pm
-not at the level of a 4 star hotel, like the hotel's website claims (more like a 2.5)
-the linens (especially the comforter and shams) had a foul smell
-toilet wouldn't flush
-when I inquired about the comp breakfast, the guy said only if I have a voucher even tho the website boasts a comp breakfast
-very impatient yet still slow front desk staff
-maid came to clean the room even though I had the "no maid needed" sign on the door
-the room did not come with a mini fridge like the website claimed. when i asked for one the staff made a big stink. when i finally got one, it was very unkempt and dirty.
-the free wifi was not secure
-not worth the price, even with the hotwire "discount" of $105/night
The hotel's website definitely oversells this place and I would never wish to stay here again. but that is the risk of using hotwire :( -
Review from Josh S.
11/14/2011
Great location, good value, room was clean, staff friendly. Right next to the subway. Free wifi, which worked well. Not a four-star hotel, but good value nonetheless.
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Review from Travis A.
8/2/2010
Clean and reasonably priced, and centrally located to the clubs, shopping, and Metro.
