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Globe @ YVR
Categories: Restaurants Diners Restaurants Breakfast & Brunch Diners, Breakfast & Brunch [Edit]
Fairmont Vancouver Airport3111 Grant McConachie Way
Richmond, BC V7B 1M8
Neighbourhood: YVR
(604) 207-5200
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Attire:
- Casual
- Good for Groups:
- Yes
- Good for Kids:
- Yes
- Takes Reservations:
- Yes
- Delivery:
- No
- Take Away:
- No
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Wi-Fi:
- Paid
- Alcohol:
- Full Bar
- Wheelchair Accessible:
- Yes
7 reviews for Globe @ YVR
7 reviews in English
-
Review from Gary M.
4/2/2012 2 Check-ins Here
After a busy morning finishing up a bunch of work I was famished from lack of food.
After check in we hit the Globe at YVR for a lovely draft and some food in the lounge. After a sip of honey brown lager I was tipsy like a school girl, but a happy one.
The pepper and salt calamari are the bomb. Squid loving bomb with sweet chili jam dip. Perfectly hot, crisp, not oily. The honey garlic wings were not too gloppy and not too saucy. Just right.
Our server Claude was very attentive and personable. What a perfect way to wait for 5PM happy hour in the Gold floor lounge.
Yep, I'm a fan.
g -
Review from Beverly W.
Vancouver, BC
My afternoon tea experience with the Globe@YVR was disappointing.
MAKING THE RESERVATION:
First of all, I had some problems making the reservation for the afternoon tea. When I called their restaurant's number, I was redirected to the main Fairmont YVR switchboard. The switchboard girl told me she could make the reservation for me. I told her I wanted a 4 pm reservation. She told me that the time would not work because the afternoon tea ends at 4:30 pm so I would only have a half an hour. My understanding was that afternoon tea is served until 4:30 pm and that you could still remain in the restaurant afterwards. I told this to the switchboard girl and she made the reservation. I was not very confident so I tried to call the Global@YVR to confirm this. I called two other times and was never able to talk to someone at the restaurant. I was redirected to the switchboard every time.
THE FOOD:
The afternoon tea was good but standard afternoon tea quality. Nothing really stood out for me. I did enjoy the strawberries that were provided to compliment the tea. I also liked the tea timer that was given to us.
THE SERVICE:
There were not many people in the restaurant when we were there. In fact, there was just only one server for the restaurant. In the beginning, the service was good. The server brought introduced the tea, brought the tea timer, and introduced the afternoon tea items. However, he did not check on us during the meal and we really needed to get some more water for our tea!!! He was busy setting up other tables and we were not able to get his attention.
THE BILL:
I had a 2 for 1 voucher for the afternoon tea and I wanted to pay the excess of the bill with my Fairmont gift card. I had previously spoken to someone about a week ago at the Globe restaurant (when they were answering calls) that I was able to do so. Unfortunately, the server mentioned that it would be too complicated to process the voucher along with the gift card. Since the excess of the bill was small, he noted that it would be easier to use cash or credit card. If there are issues with processing a simple Fairmont gift card, the Fairmont needs to upgrade their IT system. That is pretty ridiculous for such a high end hospitality chain. The server mentioned that the Fairmont gift card would have needed to be processed at the front desk or something like that. I was disappointed that I was not able to use a Fairmont gift card at the Fairmont. Who would have known?
My Yelp Elite friend and I decide to tip a lesser amount as a result. The server did apologize after he realized I paid a small tip and he offered us another 2 for 1 coupon as well as a few jars of honey. He did say thank you sincerely as we left.
RECOMMENDATIONS:
I guess this is a process issue in which Fairmont management needs to improve the staffing as well as their payment system. Afterall, it wasn't like I was using a traveler's cheque. I was using a Fairmont gift card to be used at a Fairmont restaurant!!
Bad experience with making the reservation -1 pt
Understaffed, inadequate service - 1 pt
Inability to process my Fairmont gift card at the Fairmont -1 pt
That leaves 2 out of 5 stars. Disappointing for a Fairmont experience. -
Review from Larry L.
Vancouver, BC
2/21/2012
"The Fairmont Vancouver Airport welcomes you to our award-winning, signature restaurant."
I'd like to know just what body is handing this restaurant any reward.
Truly a disappointing venue. I've dined there 1-2 times for lunch in a pinch, and found the service to be below decent standards. 4 weeks ago, I sat in the lounge and waited for my friend at the spa 1.5 hrs. In that time period, not one server came to see if I wanted a beverage or snack. Fine by me. They didn't deserve my $ anyway. So, I got some work done on my laptop instead. The venue physically is not all bad.
Well, I was invited to dine there for Valentine's day. I was nervous because I already did not think the restaurant was good. Well, let's just say, that although we had reservations for 2, the very un-cordial host would not give up a window seat. I couldn't fathom why not. We sat for 25 minutes waiting for our server, who was confused and indifferent. We ordered a soup of the day appetizer, only to be served a bowl of lemons, 30 mins into our experience..literally that was intended for another table.
40 minutes later, with all window tables still available, we weren't even served beverages (except 'tap' water as they phrase it), soup or anything else. After 50 minutes of burning frustration, we simply walked out.
Do not bring clients or dates to this most ignorantly managed/served restaurant. You will be frustrated and/or embarrassed. -
Review from Jon K.
2/4/2011
For an airport restaurant it is top notch, possibly the best I've ever visited. The problem is that for a restaurant in general it's just not that good.
I started with the seafood chowder and found it bland with the majority of the seafood to be salmon. It certainly could have used more flavor but at least the broth was smooth and creamy.
My main course was the salmon and it was thoroughly disappointing. The fish was dry and flavorless, I expected much better. The wilted greens were quite tasty but the root vegetables were tough.
The lone bright spot in the meal was dessert. I had the Salt Spring Island chevre cheesecake and it was magnificent. I highly recommend it.
Overall the service was very friendly and it certainly beat eating in the food court but if this restaurant was located anywhere other than the airport it would likely have closed. -
Review from James T.
6/22/2011
Best restaurant at the airport. Table service - no crowds. Outside security in the Fairmont hotel.
Fish and chips are a must - as is the quinoa salad -
Review from Natalie D.
Richmond, BC
1/29/2011
The Staff
I believe that at a truly first class establishment, the staff are just attentive enough and just friendly enough. They don't try to be hip, they're never too bubbly; nor are they aloof, and certainly not snotty. The Globe@YVR staff strike that perfect balance.
The Ambience
We found the lighting at night to be warm and inviting, almost cozy despite the high ceilings. We sat at one of the coveted window seats. It struck me as ironic that the view from what some say is Richmond's only fine dining establishment was just a tarmac - not exactly pretty, but exciting if you're on your way out of town (which we weren't, unfortunately!)
The Menu
I was impressed that half the menu is "Lifestyle Cuisine": an appy, entrée, and dessert for each of the following: Vegan, Macrobiotic, Raw, Diabetic, Gluten-Free, and Heart Healthy. Nice!
The Food
The basket of yummy fresh baked bread was accompanied by soft butter, which seems to be a rarity of late (my husband's pet peeve is being served impossible-to-spread, cold butter). So we were off to a good start. The beef tenderloin and herb buttered prawns with truffle chive potato puree were so good, my husband asked the server to send his compliments to the Chef. My Raw salad of spinach and greens with bee pollen pomegranate vinaigrette tasted light, but was quite filling. My side order of potato gnocchi was truly amazing. As the tiny plate arrived with a handful of plain, pale, sauce-less pieces, I admit to being underwhelmed. But when I popped the first one in my mouth, I almost had a Meg Ryan-in-the-diner moment. Perfect. Melt in your mouth. I'm still speechless.
You often hear that finer restaurants give you artistically presented, smaller portions. Quality vs. quantity. I don't know if that's an accurate generalization; I do know we definitely did not leave hungry. If I could afford it, I would dine here all the time. -
Review from Janice M.
Vancouver, BC
5/1/2011
You know all the jokes about airline food? Well it seems they could be extended to airport restaurants as well. We started with a caesar salad, which tasted as if it had been made from a kit you buy at a grocery store. Limp lettuce, soggy croutons and far too much dressing. My husband tried one of the sandwiches, and while it wasn't bad, it certainly wasn't worth the nearly 20$ price tag. I had a pasta dish, which again wasn't bad, but seemed a bit bland. We skipped dessert after such a mediocre meal, and we'll not be making the trek out to the airport to eat here again.
