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Gino's Pizza
One review for Gino's Pizza
1 review in English
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Review from Dave M.
7/12/2011
So, I've ordered from Gino's many times, and generally have no complaints about the product. Great prices, great food, and pretty efficient service when ordering.
I ordered from their Queen/Torbram location not too long ago, and didn't have the best experience. When placing the order, the guy taking the call sounded annoyed, just kept trying to rush to end the call before I was even finished placing the order, didn't ask the method of payment, and hung up before I could even let him know that it was a credit card purchase. Oh well.
Once the driver arrived, he not only forgot parts of the order, but also got all pissed when my friend and I let him know it was meant to be a credit card purchase but were hung up on. Anyway, we rounded up some cash and got him out of there. After calling the store to complain, it turned out that the pissy call-taker and pissy driver were one and the same (what a tweest!), and there had been other complaints about him from other customers. The customer service guy was very apologetic and resolute, and made it up to us. Nice guy.
I won't condemn Gino's for having one bad apple (who has hopefully been canned since), and they haven't lost my business.Listed in: B-Town!
