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Fuji Yama Japanese Restaurant
- Hours:
Mon-Sat 5 pm - 10 pm
Sun 5 pm - 9 pm
- Accepts Credit Cards:
- Yes
- Price Range:
-
$$
- Attire:
- Casual
- Good for Groups:
- Yes
- Good for Kids:
- Yes
- Delivery:
- No
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Wheelchair Accessible:
- No
3 reviews for Fuji Yama Japanese Restaurant
3 reviews in English
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Review from Ryan T.
7/11/2010 1 Check-in Here
Right on the south border of Chinatown, Fuji Yama serves much standard fair to be expected at a Japanese restaurant. My dining companion enjoyed his udon noodle soup and some spicy roll (the variety of which I sadly do not remember). As it had been a hot day, I had a tofu appetizer--soft tofu served with some aromatics (green onion etc.) and bonito shavings. It seemed to be a bit messy to handle just with chopsticks, given the tofu wasn't firm. However, this appetizer was rather refreshing. For my main course, I had shrimp curry over rice, good rich flavors, not very spicy, if at all (I could have used a bit more kick for sure). And it seems a bit of a misnomer, as it was tempura shrimp covered with the curry sauce atop the rice. Attentive, timely service, paired with rather reasonable prices. The sort of place I would come back to when visiting Calgary again.
Listed in: Good eats away from the bay
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Review from Debra M.
Calgary, AB
4/5/2012
*** P L E A S E R E A D T H I S R E V I E W A B O U T F U J I Y A M A O N 5 T H ***
I created a Yelp account JUST to write a review/complaint about this specific location. I'm only giving this a 1/5 review simply because I have to, 0/5 was not an option but definitely my chosen rating.
I have eaten at this location a few times, since it is close and convenient to walk to from my work. It was never a favorite of mine, but it satisfied my craving of sushi/japanese food at the very least. I never had any complaints before until now...
I literally just got back to my office and I could not wait to write this.
We all know how busy it gets for most restaurants during the lunch rush, I get that. The ladies I was with at lunch (there was 6 of us) weren't even offered drinks until after about 15 minutes of being seated. Didn't really bother us, but we ordered our food at the same time since we had the 15 minutes of sitting around with our menus. Our bento box specials came after maybe 35-40 minutes? We were all pretty hungry and ready to eat at this point.
I ordered a 2 item bento box consisting of Chicken Katsu and Gyoza. I enjoyed a few bites of my salad, chicken and rice first. Then i get to my first piece bite of my Gyoza....
[Gross, descriptive statement warning..]
I literally GAGGED as I stopped myself from swallowing my first bite of gyoza. To my HORROR and DISGUST I pull out the piece of Gyoza waiting to be swallowed BY THE PIECE OF HAIR THAT WAS ENTANGLED INSIDE THE MEAT OF MY GYOZA! My eyes started to water and I had a few more gags after that. My co workers were completely shocked and as disgusted as I was.
We call our server over to inform her of the current situation. She apologies and gets her Manager to come and see us, I asked to look at the menu.. but I lost my appetite after that, so I was contemplating on getting something "to go" to eat later on. Then I think, would I even want to eat anything from their kitchen ever again?
That was the first strike. Second strike happened when I got told by the MANAGER that they would take care of that meal.. BUT!.. I would have to pay for my replacement meal..
SERIOUSLY!? If I were to go to let's say The Keg, and had this happened? Meal would be taken care of completely! A smaller chained restaurant like this? Couldn't even offer me a free meal? Hmm..
THIRD STRIKE. After I was told that I would have to pay for my replacement meal, she also mentioned that my food was not going to be rushed because they were very busy. As in, my order would be placed at the end of the line of ticket orders even though I had been in their restaurant for an hour at the time I was being told this. Waste of an hour of my life that I will never get back.
YOU'RE OUT. I was completely upset and disappointed at this point, then our server comes back and offers me a "$10 Gift Certificate" specially signed by "SAID MANAGER". For one, I would never go back to use this gift certificate out of pity because I would never eat anything from their kitchen ever again. Two, um.. $10 does not even cover the cost of their Bento Boxes. So thanks, but definitely NO THANKS.
I left a note on the counter stating my point of view, hoping that customers who fell in line to pay would see this, and that I would make sure that anyone I knew or read this would never eat at this restaurant ever again!
I gave them back their oh so, CONSIDERATE gift certificate as tip, because none of my co worker's left them a penny over what they owed.
So there you have it, my first Yelp Review. Share it and spread it, Fuji Yama on 5th Ave is NO GOOD. Manager was rude, clearly did not want to help me, and even told her server she was "Too Busy" to deal with my complaint. Great Job Manager, you just won the "Worst Customer Service" award of the year. Good luck. -
Review from Jollean C.
Vancouver, BC
Updated - 12/19/2009 6 photos
A small update as I have now been there and ordered off their regular menu. Disappointing that they don't really have much for interesting fusion rolls. The menu is fairly standard though I was happy to see a former Kyoto 17 favourite on there: the Kushiage Chicken & Beef Skewers (tempura-style) ($8 for 4). I've had to downgrade my star rating to 3 because of their prices. A basic salmon roll is $4 and their age dashi tofu is $6! I think Fuji Yama is capitalizing on what so many businesses do on 17th and that is charge higher prices for the coolness of their locale & venue. While this is is a nice place to go for sushi, I think I'll jump into Kensington to Tenshi or Sushi Kawa on 4th instead.
1 Previous Review: Show all »
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12/10/2009 First to Review
So I always order salmon nigiri sushi. But instead of needing to say 'ichi sake nigiri… Read more »
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