Four Seasons Hotel

3.5 star rating
16 reviews Rating Details

Category: Hotels  [Edit]

21 Avenue Rd
Toronto, ON M5R 2G1
Neighbourhood: Yorkville
(416) 964-0411
Price Range:
$$$
Accepts Credit Cards:
Yes
Wi-Fi:
No
Dogs Allowed:
Yes
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16 reviews in English

  • Review from John I.

    • 8 friends
    • 160 reviews

    Toronto, ON

    4.0 star rating
    6/21/2011

    Attended business meetings at the Four Seasons Hotel and was quite impressed. Rooms were clean and well appointed. Food service was superb. Lunches were healthy and had good flavor. Snacks were plentiful and coffee was delicious. Service was solid overall. Conference rooms were reasonable, but I would not recommend circle tables in the main conference rooms. Also, there are conference rooms on the 3rd floor that have irregular shapes and are not conducive to large gatherings.

    Overall, its a good place to hold an event. Although, I understand major construction is likely to occur over the next several months so please check status with management.

    Good luck and enjoy!

  • Review from Natalie T.

    East York, ON

    3.0 star rating
    3/21/2012

    The Four Seasons is moving so this is the last week for their afternoon tea service. Curious to see if the service will be the same at the new digs.

    VIBE
    It's definitely a ladies who lunch (or gay boyfriends who lunch) vibe.
    Even though it looks dated (those brown carpets!), it's still really nice with the mini couches and big plants in the corner. Me likey.
    Service was a bit off...just a bit of lurking and stops and stars but otherwise, nice.
    The staff work hard but it feels like they're on autopilot a bit.

    WE ATE
    Our tea of choice was tangerine and it had a really nice sweet taste to it.
    The bottom tier of sandwiches were ok. It's really hard not to screw up a cucumber sandwich (which was great). The roast beef was a bit dry.
    Scones were good -not the best- but good standard. Jams were declious.
    By the time we got to the dessert tray, we couldn't eat it all but many of the options weren't as on trend as its competitors. Carrot cake muffin and blueberry crumbly didn't really appeal to me as much.

    OBLIGATORY CATCHY REMARK
    I'm glad to see the Four Seasons growing up and interested to see how their afternoon tea will evolve. That said, I'm glad to have gotten to experience the tea at this old Toronto hotel landmark.

  • Review from Anabel L.

    • 10 friends
    • 127 reviews

    Toronto, ON

    3.0 star rating
    8/31/2011

    The Four Seasons' afternoon tea service started out great.  It's barely ($3) cheaper than Windsor at $35 for full tea. Their atrium-esque lobby bar is comfortable and leisurely. I enjoyed their sandwiches, especially the mushroom one, but in the end, all three tiers were lacking.
     
    Smoked Salmon - Ham & Cheese - Mushroom - Chicken
    Buttery - Okay - Good - Dry

    Ella and I felt it was just okay. Nothing was terrible, but nothing stood out. I would like to give the Four Seasons a high five for the lemon curd - it was delicious and I haven't seen anyone else offer it.

    The fact that I have smuggled scones out of the Windsor Arms makes it the best (still, and so far).  If I resort to taking something home with me (their scones are also served at their weekend buffet brunch), well, that says A LOT.  Windsor Arms is still number one; Four Seasons is runner-up...for now. The King Edward is next.

    All in all it was an elegant afternoon. Ella and I sipped our tea and caught up. It's not the amount of time you spend with someone, it's what you do with it when you do. Ain't that right bella?

  • Review from Taylor O.

    Toronto, ON

    3.0 star rating
    1/13/2011

    The doily filled rooms would make a grandma proud but I'm not grandma and I wouldn't want this style even in London.  I assume when this is torn down the new Four Seasons will be trying to reach a new generation.  

    The staff is great, even late night, which is a true rarity.  Truly trained and pays careful attention to everything.  The Yorkville location is nice in some ways, at least for strolling around a bit.  Breakfast is packed, way overdressed and literally every single time I tried it, my order was messed up.  

    Picture a Ferrari, Bentley and Audi R8 parked in one direction with me flying through the wrong direction in a recalled rental Toyota Corolla, toss the keys to the doorman while I mute his protests.  You can't turn in from Avenue... because that would be too easy.  Confusing back entrance probably more convenient for limo drivers.  Morning valet is pointless at a fully business hotel, I could've walked to Eaton Center by the time the car shows up and there isn't enough space.

    I'd go back when I need my shoes shined for free.  Hang them on the door in the special bag at night and wake to a perfectly cleaned and shined pair.  I, however, was consulting for a factory at the time, so my Doc Martens were pristine!

  • Review from Ayelet B.

    • 71 friends
    • 406 reviews

    Danville, CA

    USA
    4.0 star rating
    11/2/2010 17 Check-ins Here

    This is one of my favourite hotels in Toronto because it's a reliable, gorgeous and very comfortable. I got there early and they had my room available, which was great. I had the trainee and he was good. Yes, they have wireless and it's expensive but at least, they have it and I bought the 5-day plan. Since I had a lot of work to do, it worked out great.

    They also have a car service to the financial district in the morning. You just need to book it ahead of time.

    The beds are super comfortable and it's just an overall great experience. I hope it will be available next time I am in Toronto.

  • Review from Victoria M.

    • 59 friends
    • 46 reviews

    Toronto, ON

    4.0 star rating
    3/17/2009

    I've stayed at the Four Seasons many times, not just in Toronto but other cities as well. I must say that the Four Seasons Toronto is great considering how long it's been around for. The exterior doesn't look all that great but like people say don't judge a book by its cover.

    FOOD: If you're looking for a great place to do lunch I'd suggest either of these restaurants... order their burger you won't be disappointed. If you're looking for a fancier dinner you'll be heading up to Truffles. The menu is great and if I has to make a suggestion it would be the veal or the spaggatini (spelling is wrong i know!). Truffles offers a New Years and Mother's Day brunch which is amazing! You need to make reservations in advance to make sure you'll be able to get in. Sunday morning brunch on the main floor at The Avenue is also a must. They have an array of food and some great desserts.

    MAINTENANCE: Over the past few years the suites have been redone, and it was defiantly needed. They also gave the main entrance a face lift in the past 3-5 years.

    SERVICE: I have always found their service to be wonderful. The staff is very accommodating and pleasant. Mind you I've come across some servers and hosts that needed an attitude adjustment- they're no longer working there though.

    PARKING: If you don't want to spend too much money on parking and you are just going for a meal then I suggest you park at the Green P Parking next door to the hotel... the entrance for the parking is on Cumberland and on Yorkville so you can access it from either street. The reason I say this is because they no longer validate your parking and I know parking can get pricey. For parking at the hotel for 3-4 hours on Sunday for brunch it will cost you $28 but if you park at the Green P it'll only cost you $8.

    FYI: I would also suggest not to go here during the Film Festival or any big events in the city like that because it's full of people who just want to see and be seen.

    Lastly, keep in mind they're also building another Four Seasons Hotel and Residence at Yorkville and Bay so they won't be doing any major renovations anytime soon, unless it's completely necessary... so probably not likely..

  • Review from kai s.

    • 50 friends
    • 53 reviews

    Toronto, ON

    4.0 star rating
    11/15/2008

    Reader Warning: This review is not for the hotel itself, but for its wonderful washroom facility.

    For most urban rats, having a mental list of public washrooms in different hoods that are clean, convenient and comfortable is a must.  When you're in Yorkville, the Four Seasons Hotel is your best bet.  You enter by the hotel's side entrance--avoiding the judgmental doormen--on Avenue Road, just north of Bloor.  Upon entry, you make a quick right up the escalators.  There you will be greeted by a beautiful grand washroom with fully enclosed private toilets, hand towels and toiletries.  Bliss!

  • Review from Chad C.

    • 0 friends
    • 175 reviews

    Ann Arbor, MI

    USA
    3.0 star rating
    10/17/2011

    Simply not up to Four Seasons standard. Dated and in need of renovation in some major areas.

  • Review from Tommy H.

    • 4 friends
    • 213 reviews

    Stamford, CT

    USA
    4.0 star rating
    1/11/2010

    Not the best Four Seasons Hotel you will stay at but a great place to stay in Toronto. The rooms are a decent size, there is a small gym and pool with a hot tub. There isn't a spa though nor a place to get a massage. They have to call in outside help if you want to schedule something...

    Restaurants and the bar are excellent EXCEPT the wine list sucks...but I found most of the restaurants in Toronto lacked good wine lists and those that did have them had HUGE mark ups...

  • Review from Vince A.

    • 5 friends
    • 124 reviews

    Los Angeles, CA

    USA
    4.0 star rating
    7/22/2011

    Very good a la carte breakfast at the Studio Cafe. The food is very good and the service is of course everything you would expect. The coffee and lemon ricotta hotcakes were couldn't have been better, unless the hotcakes were soufflé ;-) Beware, the average age of diners here is 80+, jk, but honestly, I would consider it an old crowd.

  • Review from Matthew S.

    • 42 friends
    • 195 reviews

    Toronto, ON

    4.0 star rating
    1/28/2010 6 photos

    I'm not usually in the habit of staying in upscale hotels, especially when they're about 10 minutes from my house. But, when my company held an all-expense-paid event at the Four Seasons, which included a night's stay for me and my partner in crime, I wasn't about to pass up the opportunity.

    Apart from a couple minor complaints, which I'll list below, our experience at the Four Seasons was awesome. Everything from the staff to the room to the food was great. I give the experience 4.5 stars and I'll round it down to 4 stars to account for the fact that I may be being less critical since I didn't pay for anything.

    Service: Flawless. More than anything else I was surprised by how great the staff were. Very efficient, yet friendly and courteous. Checking in was a breeze, the wait staff were attentive, and there always seemed to be someone to open a door or answer a question.

    Room: We stayed in a basic king bed room that had fairly recently been renovated or redecorated. It was classically decorated, which I liked, and a good size. We had a great view of downtown Toronto.

    Bed: Crazy comfortable, soft sheets, fluffy pillows, warm duvet. And, king size is so much better than the queen that I'm used to.

    Bathroom: Could have been a little better. The bathroom was a bit on the small side and had a boring tub. I was hoping for a deluxe model with whirlpool jets and such.

    Freebies: The obligatory free toiletries were actually excellent. Everything was from L'Occitane and super nice. We were given a free Globe and Mail in the morning and a free disposable bathing suit (see Pro Tips below).

    Non-Freebies: Points off for not having free wireless though wired internet is provided for free. Also, and this is a huge pet peeve of mine at nice hotels, two large bottles of Evian were provided with a lovely little sign that read: "A nine dollar change will be applied to your account". I find this ridiculous in a room that costs almost $200 a night.

    Pool: The pool was one of the highlights for us. It's half indoor and half outdoor and the outdoor part is open year round. There's nothing like going for a swim outside in -10 degree weather. The pool's warm enough that you won't even feel the cold. Fun game: jump out of the pool and see who can withstand the freezing air the longest. Also available in the same area were a huge whirlpool hot tub, a small gym area, saunas (guys and girls are separate), and refreshments (water, juice, and apples).

    Food: I had dinner in the ballroom and breakfast at the Windows restaurant on the top floor. Both were company events but food was provided by the hotel and was amazing. The risotto turned out to be the best I've ever had. And, that's saying something since it was the dreaded "vegetarian option" and they were catering a huge event.

    I'm not the type to drop a couple hundred on a hotel room but for those that are I'd recommend checking this place out.

    Pro Tips:
    1. My partner in crime forgot her bathing suit and was bummed she wasn't going to get a chance to enjoy the whirlpool and outdoor pool. The hotel came to the rescue with a disposable bathing suit. You're not going to get onto the cover of Sports Illustrated Swimsuit Edition with one of these but they're not as sketchy as they sound. Best of all, they didn't even charge for it.
    2. It's been a few years since I escaped grad school but I'm still a sucker for free food. The 3rd floor of the Four Seasons houses the conference rooms and it's worth exploring this area to see what treats you can glean from the food tables.

  • Review from Kimberley K.

    • 61 friends
    • 129 reviews

    New York, NY

    USA
    2.0 star rating
    10/14/2009

    I have never been disappointed with the Four Seasons brand until I booked a night at the Four Seasons Hotel in Toronto.  I wanted to pamper myself to a spa day followed by a relaxing stay in one of their suites.  I lived in the neighborhood, but a girl needs a little pampering sometimes.

    I checked in around 4pm and went up to my room to order room service while I showered and got ready for my spa treatment.  The food, overpriced and bland, arrived a bit too late and I had to basically swallow it whole in order to get down to the spa in time.

    When I arrived for my appointment, I met with my masseuse who then guided me out of the spa area and into the elevators.  We went up one floor and he took me to a guest room where the furniture had been replaced by massage tables.  Are you kidding me?  They don't have a designated area in their spa for massage services?  Ridiculous.

    He told me that he was going to step into the restroom while I got undressed and to holler when I was ready for him to come out.  What the fudge is that?  The massage was good but I could never get into serenity mode.

    I returned back to my room, did some reading and when I was getting ready to turn the lights out all I heard was banging from upstairs.  Kids running around and screaming and babies crying.  I called down to the front desk and they said they would take care of it.  Which they didn't.  Another call down to the front desk led them to moving me to another room.

    For anybody that is thinking about staying here, opt for the Hazelton or the Hyatt across the street where they have a spa with good reviews.

  • Review from H S.

    • 0 friends
    • 24 reviews

    Grosse Pointe, MI

    USA
    4.0 star rating
    6/19/2010

    I won't overly-repeat what others have said:  yes the rooms are a bit smaller and the green carpeting shows its age, and yes the bathrooms are not going to have you itching to spend extra time in.....BUT:  It is truly a Four Seasons - outstanding.

    We arrived and left at busy times with a very large group, yet never had to wait for a thing (check-in, bell hop).  We'd notified them our 13 year old son was with us and he found a box of popcorn and a strawberry-lemonade soda waiting for him in the room - and felt 10 feel tall when the bellman addressed him by name.  

    One night we dined as a large group and my son whispered that he wasn't thrilled with the menu ...the waiter must have intuitively sensed this as he subtly whispered that he could bring him chicken nuggets and fries - which were outstanding according to our son.

    Our room faced Avenue Street, and the windows didn't drown out the sounds of the cars at night despite our being 24 floors up.  Of course, in Yorktown the "cars" we heard were the distinct vroom of the Lambourghini and Ferrari's from the nightlife folks on Yorkville.  It is truly a fantastic central location for all things Toronto - from shopping on Bloor to the nightlife on Cumberland and Yorkville Ave.  

    Oh - we neglected to pack our own shampoo/conditioner and requested an extra set from the desk - they had 3 complete extra sets sent up (of everything) in less than 10 minutes ...and we were only staying two nights.  Ask, and it's yours -- it's the Four Seasons.

  • Review from Krystin I.

    • 1 friend
    • 18 reviews

    Chicago, IL

    USA
    2.0 star rating
    8/24/2010

    So dated!  Couldn't believe I was at Four Seasons compared to their other properties.  Do they think that if they leave classical music playing in your room that you'll look past the old carpets, the flat screens from 1995, and the overall dinginess?  Yes, the location is great, but you could probably find better rooms, tvs, and linens at a Hamptons Inn.  Very disappointing.

  • Review from Kim L.

    • 41 friends
    • 112 reviews

    San Diego, CA

    USA
    3.0 star rating
    7/7/2010

    I was here for my sister's wedding a few years back. Location-wise, it is perfect; nearby high-end shopping boutiques like CHANEL, Louis Vuitton, Dior, etc. The hotel rooms were a bit small, and the lobby was small as well. However, the view of the city and luxury of space & decor; it's ideal for the Toronto city mood. The banquet hall was absolutely fabulous! My sister's wedding there was a success and the guests absolutely loved it! The whole tux-gown feel sets the fabulous experience overall. We booked many of our close relatives their rooms there for the weekend, and they too enjoyed the experience and the service.

  • Review from Alden H.

    • 32 friends
    • 133 reviews

    San Francisco, CA

    USA
    3.0 star rating
    8/12/2008

    I have to admit, I was a bit disappointed with the quality of the rooms at this property. I have found that their properties in general are fantastic. Rooms , service, facilities, etc are all excellent at most properties. Service , food, and facilities were all excellent at this property, but the rooms a re a bit old. Its a good hotel in Toronto, but its substandard as far as the Four Seasons name goes.

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