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Four Seasons Hotel Las Vegas
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
3960 Las Vegas Blvd SLas Vegas, NV 89119
Neighbourhood: The Strip
(702) 632-5000
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
147 reviews for Four Seasons Hotel Las Vegas
Review Highlights
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"Mandalay Bay is the best casino." In 65 reviews -
"Access to the Mandalay wave pool is also included which..." In 9 reviews -
"The private entrance from Mandalay bay is convenient as..." In 6 reviews
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147 reviews in English
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Review from Fatima K.
5/4/2012
Oasis in the midst of a desert.
We stayed in the Junior Executive suite and we're so glad we did.
This was my first, and most likely last, trip to Vegas.
New Orleans (Mardi Gras) is kind of crazy but in a good way.Vegas is crazy but not in a good way.
Let me explain.
I have a cherished and beloved friend who decided to wed at Excalibur hotel. It was a medieval themed wedding and a queen and king need a castle. Sigh.
After thorough research and countless hours spent on the bed bug registry, I thought The Bellagio would be a good choice. It seemed well priced, clean, and a bit away from the chaos of the strip.
Thank God, my traveling companion, who had been to Vegas prior, staunchly decided that we would stay here. I had kind of poo-pooed the idea at first because I thought it'd be very expensive but surprisingly it's not much more expensive than the Bellagio and for all you get it's practically a steal. Alas, he had been to Vegas before, he knew of the unspeakable horrors we would face, the loud obnoxious pool areas blasting various renditions of "Now That's What I Call Music ..." and "Summer Jams" during the day, the trashy, drunken, often morbidly obese, young adults and not so young adults that would be scantily and badly dressed, yet would be convinced that they looked hot, that we would run into at night ... Ugh, it was bad y'all. Real bad.
I know it's called the Sin City but seriously, isn't sinning supposed to be fun?
I saw a lot of "sinning" but it all just seemed so tawdry and cheap. Do you know they allow smoking in the casinos and hotels?! My God. My virgin nostrils had all but forgotten that offensive scent. Blech!
Anyway, I digress ... Four Seasons was amazing.
The staff are more than helpful. As soon as you walk in you're greeted with the smell of yellow roses. The pool area is relatively quiet with light jazzy lounge music playing softly in the back. Sexy!
I got a bikini wax at the spa and I have to say it's been the best one to date. The hotel restaurant, Verandah, has the best breakfast on the strip. Please get one of their delicious smoothies. Your taste buds will thank you.The room we stayed in had large windows that offered a wonderful view of the hills and the pool area. We stayed on the 39th floor (top floor) and I felt like I was on cloud nine.Bed was ultra comfy. Furnishings were classic yet modern and comfortable as well. I loved the scent of the bvlgari products stocked in the bathrooms. Noise or vulgarity of any kind was never an issue here.
Location was perfect. Excalibur, Aria, MGM, Luxor, Cosmopolitan and a number of other hotels/restaurants are a walk away (20-30 min. Depending on venue). Bellagio and Venetian are a bit of a hike further up, so you'd definitely need a taxi if you wanted to check those places out (and you might as well). We partied at MGM, Excalibur and Aria and come back to civilization in the evening. The hotel is on the strip but the craziest noise you'll hear is coming from Mandalay Bay -- They blast their pool music over into the Four Seasons area a little but nothing too imposing. The two hotels share the same building but of course Four Season is on the top floors :-)
If you get tired of all of the immature madness of the strip (and you should eventually) Four Seasons is a great place to call home and regain your sanity. -
Review from Ken H.
4/19/2012 1 Check-in Here
This is not the newest hotel in Vegas but then service wise, I think this is the best hotel in Vegas after staying at various so called "5 stars" hotel on the strip.
The hotel lobby is classic and upscale, once you walked in, you feel like you are actually not in the Vegas but then going back into Vegas casino scene is just one short elevator ride away. Once you are in Four Seasons, you are in a complete casino-free oasis.
The room that I received was an upgraded strip view room, which is the same size as the regular room but with better view of the strip, which is very nice to see at night time. Although its due for renovation, but the hotel did a good job maintaining the room so it doesn't feel very outdated. The room it does not seem very spacious, yet it doesn't feel cramped like some other hotels but I have to say their AC system is very good, quiet and cold (essential for Vegas), strong water pressure in the shower which I liked, and they used high quality Loccitane toiletries which is always welcomed. Most importantly, their bedding is super comfortable. I thought my bed at the Mandarin oriental is good enough already but their bed actually gave me really good sleep that I haven't had for a while, and I do sleep at hotel about 1/3-1/4 of a year.
The service is very top notch here too. You can tell they are well trained, from bellman to housekeeping to front desk. Everyone that we encountered were professional and knowledgeable and not pretentious. If you are looking for technology savvy hotel, this is not the place to be, but if you want the good service and comfortable stay, this is definitely the place to be. -
Review from Helen P.
Sherman Oaks, CA
2/20/2012 1 Check-in Here
This hotel is our place of choice whenever we go to Vegas since it is the only nongaming hotel on the strip that takes dogs. I've stayed at Bellagio, Wynn, and many other 5 star hotels on the strip but I hate the fact that even though you pay high prices for those rooms, you still have long lines at the lobby to check in and have to smell the smoke all the time in the restaurants, the main area, etc., not to mention the long wait for the valet.
Here at the four seasons, you don't feel like you're in Vegas. The entire hotel smells like the spa!! I never had to wait a long to check in. That's a big plus, because I hate waiting. We usually stay at the four seasons room which is a big open plan with gorgeous view of the strip and the mountain. We stayed in other suites but four seasons room trumps all.
Service is amazing as well. Whenever we order room service, they come up in less than 15 minutes. My dog absolutely loves it here. One time we had all these leftovers from dining out at a fancy restaurant and the front desk person offered to send a mini fridge up. I didn't know hotels did that! So now whenever we go, we ask for a mini fridge in the room.
Also, I never had to wait more than 5 minutes for my car to be pulled up and they always have fresh bottled water in the car when they bring your car out. Love love the service.
I think the decor of the rooms are a little tired and can be updated though. Other than that, this is the best hotel on the strip if you're really into being catered and don't like to wait for anything. -
Review from Clark W.
Los Angeles, CA
5/4/2012
One of the first truly luxury hotels that opened on the strip without a casino - this was such a welcome addition when it opened.
True to form, Four Seasons upholds it's reputation here.
Delightful relaxing pool for only the FS guests, but you still have access to the Mandalay Bay chaos pool if you want.
I expected to not have to walk the 1/4 mile to the elevators like all Vegas Hotels, but was surprised in this environment I still had to (not lazy, just surprised).
They're dog friendly which at the time was unusual and very welcome for us. Now a lot of the Vegas strip hotels have gone dog friendly.
Awesome Concierge staff!
At what we all pay for Four Seasons, they really need to do away with the charging for Wi-Fi in the rooms. It's outdated to charge like that. -
Review from Lisa M.
Burbank, CA
5/16/2012
We love the Four Seasons Las Vegas! Service is great, they have the best pool ( with most amazing staff). We used to stay at other hotels, trying the newest and nicest, but once we stayed at the FS a few years ago - we were hooked! We will never stay anywhere else.
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Review from Gary O.
1/1/2012
I just spent five days in Las Vegas over the holidays and stayed at the Four Seasons. I have stayed here previously and keep coming back. The service is impeccable.
I stayed in a one bedroom suite which was nicely decorated and very clean. The gym is a notch higher than a majority of other hotel gyms with plenty of cardio equipment and a decent set of weights. Also everything I went outside for a run, they had a cold bottle of water waiting for me when I returned.
One of the great things about the Four Seasons s access to their car which is a fabulous perk. There are too many perks to list but this hotel is top notch.
I highly recommend this hotel. -
Review from Cristal C.
San Jose, CA
3/20/2012
The one time I get an all expenses paid trip to Vegas, courtesy of my bff's dad, he decided to go all out and put us up here. Upside: gorgeous everything, rooms are spacious and clean, casino is awesome to play at..Downside: hella far from all the action in the middle of the strip, but there is a trolley that takes you to Excalibur...mehh sucks when you're hella faded at 4 in the morning and wanting to get back. Overall, great spot to stay if you can afford it.
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Review from Doug Z.
Redmond, WA
1/29/2012
Well, it's the Four Seasons - and they take care of their guest as if they were family, that's what they do.
But the reason for writing this review and giving them a 5 star over a 4 star is for two reasons.
First and most importantly, for me, is you DON'T have to walk thru the Casino to get to food, gifts and shopping - HUGE in my book. Nothing disappoints me more that after you have gotten all cleaned up, put on fresh cloths, and then are forced to walk thru a smoke filled room to go do anything. Now your hair, your cloths, and your friends (or clients) STINK - its disgusting.
Secondly - we did a high level event there and the support staff was amazing! Food & Beverage, Housekeeping, Concierge, and especially Shipping & Receiving - were all great.
I recommend this location for R&R and for your Business functions. -
Review from Daib S.
San Francisco, CA
1/18/2012
without a doubt the best hotel, I've ever been to. The service was generous and friendly, the employees well informed, helpful and pragmatic. The pool was fantastic.
Though it was expensive, it was worth it. -
Review from Ashley S.
Yorba Linda, CA
12/20/2011
I would first like to call to attention how extremely happy I was, and still am, about my experiences with The Four Seasons Hotel.
From the beginning of your journey, everything about this hotel is enchanted. The entrance is private and paved with silkly cobblestone-like roads. Once you arrive at the front, the bellman, valet-men, and doormen are all at your service, and not in a pushy-hoity-toity type of way. They genuinely care about how you feel once you step foot onto their grounds. Once you are properly greeted, you are directed to the check in counter, where they offer you ice cold water or an apple after a long travel. Check in is smooth and easy.
Once you walk into your room, you remember the attention to detail that every part of this hotel boasts. Each strand of carpet, each flower placed throughout the walk you take through the halls... everything is just-so.
The rooms are beautiful. Great in size, and full of life and color. The beds are inviting and swirl you into a restful daze. The carpet sinks through your toes as you glide through the room...
One of the best parts The Four Seasons has to offer is their pool. No, it may not be AS cool as the wave pool at The Mandalay Bay, but you can venture on over there as well, if you get bored with the pool here... although I highly doubt you could.
Pool side service is i-m-p-e-c-i-b-l-e. That's all I have to say about that.
Everything here is perfect. Everything and every staff member made my trip to Four Seasons exquisite.
If you haven't stayed here before, you have to. It is an experience you cannot miss out on. It is well worth the money. -
Review from Charles M.
Hayward, CA
10/11/2011
Outstanding!!! The attention to detail was excellent. From the smiles as I exited the cab, to the turn down service in the evening. Everything and everybody was perfect. I loved not having to walk hundreds of yard through a smoke filled casino to reach the desk, the absence of bells was such a pleasure.
I travel to Vegas at least twice a year and I don't think I will ever stay at a hotel other than the Four Seasons. -
Review from Melanie O.
Glendale, CA
10/7/2011 2 Check-ins Here
Would I have stayed here if it wasn't for my conference's whopping outrageous savings extravaganza deal? Probably not. But was it worth whatever I paid? Even triple that!
WONDERFUL service. THIS is five-diamond service. With a hello, a smile, and a sincere, genuine and courteous staff. My goodness - this service & caliber SOARS over the LA Four Seasons, and even other Four Seasons I've stayed at around the world. Stay here. Splurge one night on your next Vegas trip and stay here - bask in the glory & the relaxation that is the Four Seasons.
$22/night for Valet is indeed a little steep. But, if you're only here for one night, go ahead. Enjoy the ice cold water when you come back to your car. The turn down, the housekeeping, the morning paper, the EVERYTHING wonderful.
This FS really up'd my expectation & standards of one. Till the next time oh loveliest of luxury hotels. Till the next time.Listed in: Preferred 702
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Review from S S.
Atlanta, GA
8/20/2011
I have found what has to be the most perfect hotel in Las Vegas for business (or pleasure) trips. The Four Seasons is tucked away at the Mandalay Bay with a private entrance. The hotel is a non-gaming hotel so you do not have to walk through a casino to check in. The Four Seasons offers a classy and quiet environment complete with staff that go out of their way to make your stay, walk through the lobby or ride up the elevator the most pleasant you have ever experienced. Most of the staff remembered my name which consistently caught me off guard in a pleasant way.
The rooms are modest in size and well appointed though a bit outdated. The bed and linens were excellent and I enjoyed a good night's sleep for the duration of my stay.
Room service was excellent, taking less than 30 minutes from when I ordered to when it was delivered.
The only somewhat negative thing I could say about this hotel is that there were a lot of families with small children. From time to time I would catch the children running the halls, literally, running the halls, without parental supervision being extremely loud. -
Review from esther k.
Northridge, CA
7/13/2011
This has to be one of my favorite hotels EVER. Every time I leave, I always feel like I have to rip a ton of lips off my ass, because this place always goes ABOVE AND BEYOND great customer service.
They remember your name, and every person who works here comes off as the NICEST person I've ever met. I am always in a great mood when I stay here, and the way these people treat you will affect how you treat others once you leave. More or less, I learn a lot about the importance of being polite and friendly to others whenever I stay here.
This is also one of the only places that allows pets, and if they find out that your pet is staying here they send you a complimentary dog bowl and treats for your little one. These small touches are what really make the difference! I love love love this place and I cannot say enough about this.
My fiance and I are now staying at the Four Seasons Hotel in Bora Bora for our honeymoon, and I am so excited! The Four Seasons at Vegas has set the precedent for all Four Seasons hotels everywhere, and I know that our honeymoon will be an amazing experience because this hotel chain has never disappointed me before (the one in Los Angeles has been equally impressive).
Thank you Four Seasons for being so wonderful to anyone who ever comes here. You truly are an outstanding hotel. -
Review from Whitney S.
Mountain View, CA
2/2/2012
My experience staying here was exactly what I expected. The room was great, the service was excellent, the location was perfect.
It was my friend's birthday and they surprised her with a chocolate mousse cake and a birthday card. I loved the turn-down service and the fact that when they come into your room for the turn-down service they would organize things and do some light cleaning. I love the cute robes and slippers they provide. I love the bathroom.
I like the fact that everyone from the doorman, to the concierge, to the maids, are extremely polite and make you feel extremely welcome and privileged to be staying at their Hotel.
I will definitely be back here next time I am in Vegas. -
Review from Emily C.
Arlington, MA
9/26/2011
*My Review is only for Sunday Brunch*
Not to sound dramatic, but it is hard to put into words how amazing the Four Seasons brunch is. I had a decadent chocolate bread pudding, lemon ricotta pancakes with fresh blueberries, and must have picked at just about every family members' breakfast as well just to get a taste. The brunch alone & the service received at the brunch, will make me cough up a few more $ to stay here the next time in Vegas - hands down the best! -
Review from J D.
Phoenix, AZ
4/6/2011 1 Check-in Here
One of our favorite hotels on the Strip. It's a non-gaming hotel attached to Mandalay Bay. It's classy and upscale. When you're in it, you really don't feel that you're part of the Mandalay Bay.
They did a great job keeping it disconnected from the other property. If you go in the main entrance, then you won't have to walk through the casino at all.
This hotel is always at the top of my recommendation list when people are looking for a nice getaway from all of the glitz and glamour of the Las Vegas Strip.
Return Factor - 100%Listed in: Vegas Virgins, Top Hotels
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Review from Stone C.
Naples, FL
3/24/2011
The Four Seasons Las Vegas is a high class ride. I stayed here for business a few months ago. The Four Seasons is gaming free zone located in the Mandalay Bay Complex which is a real win win situation for the guest wanting every conceivable facility yet access to all the action Las Vegas offers.
The Hotel features everything conceivable amenity you would expect from a Four Seasons property and the choices are almost endless as both the Four Seasons and Mandalay Bay boast a myriad of facilities and activities.
The rooms are large and spacious.The décor that gave a nice relaxed atmosphere and the marble bathroom was excellent.
The Four Seasons beds are extremely comfortable and the views of Las Vegas where fantastic.
Service was good and the Concierge was great. The staff at the door and in the valet department were friendly and helpful. It all added up to a great experience overall. -
Review from Tim W.
Orange County, CA
3/12/2011 1 Check-in Here
I stayed at the Four Seasons for 2 nights on a recent business trip.
the good:
the most awesomely comfortable beds in Vegas
great, friendly, helpful service
they like to give you bottled water
evening room turn down
private entrance
no smoke
relaxed and quiet
the bad:
no self parking and valet is $22/ night
hearing barking dog in nearby room
long walk to/from elevators and to/from everything else!
hearing barking dog in nearby room
The Verandah restaurant sucks
did I mention they allow barking dogs??
I love dogs, but they belong in a strip hotel about as much as a newborn baby does. -
Review from Jeff L.
2/8/2011 2 Check-ins Here
Four Seasons LV gets a solid 4.5 stars from me.
The hotel is beautiful and secluded from the Mandalay bay (a short 2 minute walk). This means no gambling at the 4 Seasons (which is okay with us). The Four Seasons is just a peaceful little hideaway in sin city. Upon entering the lobby, you see elegant decor with a bright vibrant centerpiece in the lobby area. The lobby is scented with a warm fragrance with no trace of the typical smoke filled casino smell.
Doors were opened for us and we were greeted immediately by friendly staff members. Check in was smooth, professional, and very fast. The room was not large but very clean and in overall great condition. Flat screen tv, ipod doc, coffee maker, etc. Bed was very comfortable.
One half star removed for the helicopter noise we heard throughout the night. The hotel is close to the airport and being on the 35th floor didn't help the matter.
What makes the 4 Seasons special is the service. Small touches like there is always someone there to open your doors. If asked for direction, the staff always walks you towards your destination rather than just pointing the way. I came back from a morning jog down the strip and the doorman went to get me a bottled water as I entered the front drive way.
I can highly recommend this property for those looking for the relaxed Vegas vacation. -
Review from Trinity V.
Campbell, CA
12/28/2011 1 Check-in Here
Great staff, hotel is all about service, which we love. My husband and I have always enjoyed our stay here when we are in Vegas. Doesn't feel like we are in Vegas. For his Birthday, they surprised him with a nice Birthday cake and a nice hand written Birthday card when we checked in. It's the small stuff they do that kept us loyal to Four Seasons.
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Review from Anthony P.
San Francisco, CA
1/29/2011
Truly an oasis of total relaxation and five star service in the city. We arrived at the hotel, greeted by the doorman with the wonderful phrase....welcome back.... we stayed there once before a few months ago and they recognized us, the magic begins.
On to to check in we were informed that that we were complimentary upgraded and then the bell person brought us to the room where there was an amenity waiting.for us in the room.
Since I am all about service first, I must say that it is refreshing to not only have an organization consistently meet my expectations but surpass them.
There is no casino in the hotel and you don't see or smell smoke as you would in all the other hotels in on the strip.
We enjoyed couple massages at the spa and dinner at Charlie Palmer Steakhouse.
Everything is service and quality, just what we were looking for.
Thank you Four Seasons. -
Review from Norm K.
11/26/2010 1 Check-in Here
I went to the Four Seasons today to see their Christmas gingerbread house display. I most likely will never stay here so I took the opportunity to check our Charlie Palmer's Steakhouse menu, the Verandah menu, and to take a tour of the pool area and the hotel lobby. Since it's not pool weather, there's no problem getting out to see the pool.
The hotel is stunning. You can see the attention to detail in almost everything they do. I was not going the right way when I entered the hotel from Mandalay Bay. I asked an employee and he told me how to get downstairs to the lobby to see the display.
This is a nice excuse, if one ever needed one, to go check out the Four Seasons and see it. -
Review from Chris R.
Las Vegas, NV
For the past several years during the holiday season, this hotel sets up a gingerbread home scene with a large merry go round. The display isn't particularly huge like other Las Vegas elements, but the gingerbread homes serve a special purpose. They are sold off at auction to benefit Nevada Cancer research and treatment. The hotel is always tranquil, being in a slightly hidden area of a much larger Las Vegas Strip resort.
I haven't stayed in the hotel but it offers several restaurants close to the main lobby and a helpful staff. I asked one of them to charge my almost dead cell phone and they did so with a smile at the concierge desk. If I get a chance to stay here, I'll be happy to update my review. -
Review from Dawn D.
Foothill Ranch, CA
12/15/2011
Worth every penny! My husband and I stayed here for his birthday and they made sure he was taken care of. Upgraded room, complimentary drinks by the pool, birthday cake waiting for him in our room..you name it, they did it. Outstanding! As mentioned in other reviews, the beds are heavenly, every hotel employee greets you with a smile, and the private elevators and check-in area are wonderful....but the customer service here will keep us coming back time and time again!
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Review from Blair B.
9/23/2010
My husband and I wanted a wedding in Vegas, but not a Vegas wedding. We wanted something on the strip (so guests had access to all the fun of the strip!), but didn't want a wedding in a casino. Yup, it seemed like an impossible dream until we checked out the Four Seasons. We got married at the Fountain Terrace and continued pool side for a fun elegant reception. I wanted "fun food" (kobe sliders, mac and cheese, homemade chips with truffle oil, mini lobster thermidor, a donut machine, etc) and they really delivered! The setting was unique, the service was INCREDIBLE, and the food was delicious. Everything we ever dreamed of and more. If you're looking for a decidedly "un-Vegas" Vegas wedding, this place is by far the best.
On a side note, the hotel is incredible as well. A couple next to me was checking in and mentioned they were from New Orleans. The lady at the front desk suggested they send up a free humidifier to make them feel more comfortable - I have yet to find service like this anywhere else ! It's connected to the Mandalay Bay so the action is just steps away, but the Four Seasons is an entire other world !Listed in: Vegas for the Big Spender
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Review from Roland F.
Rancho Santa Fe, CA
10/13/2010
Located on the top few floors of the Mandalay Bay hotel, this is a typiical Four Seaons with high level service and high level prices. It's hard to justify staying here and the prices they charge given that so many other 5 star hotels can be had in Las Vegas with more modern facilities, better service, better food, more amenities and better prices.
Nevertheless, this is a hotel that is definitely worth staying at. It has its own private pool away from the maddening overcrowdedness of the Mandalay Bay pool, but you can still access the massive MB pool with your room key.
The rooms are showing their age with wear and tear that in most Four Seasons would require a remodel. I stayed in a fabulous Penthouse Suite with panoramic floor to ceiling windows, multiple rooms and kitchen, and the views were simply stunning. The fabrics on the furniture, the carpet and other aspects of the suite were clearly once quite nice, but as I said, showing their age.
Service was great and overall a wonderful experience, just not as good as Wynn, Palazzo, Encore and the newer hotels.Listed in: Best Hotels In Las Vegas
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Review from Janet P.
Los Angeles, CA
2/15/2011
I love nice hotels. Who doesn't??
Now.. who loves nice hotels you get to stay at for free? Yeah, thats right, I got to stay here for work. TWICE.
I've attended a conference held at the Four Seasons, and I was able to stay here as well on the company dime. There are times when I feel a hotel room is just a place to stay, but here, you can really experience first class service and comfort. The rooms are generous in size, and offer wonderful L'occitane toiletries. Maid service comes twice a day, and the entire hotel has a slightly hush-hush aura of elegance and class.
The hotel takes up the top floors of the Mandalay Bay hotel. The entrance to the hotel is separate from the one to Mandalay Bay, so you aren't stuck going through a huge mass of people trying to check in. The training of the staff is apparent, because you are greeted when you walk in, and then the person checking you in will call you by name while you are being offered water by another staff. Definitely makes you feel like the rockstar/celebrity that you aren't, but wish you could be.
Although Las Vegas has numerous four or five star hotels, a lot of them, due to its size, can be loud, hectic, and overwhelming. Since the Four Seasons is much smaller in size, you can definitely avoid the headache and crowds associated with the larger resorts, allowing you to have a tranquil and relaxing time in Vegas. -
Review from Suwanna K.
San Francisco, CA
11/8/2010
Loved it! Loved it! Loved it!
First time Four Seasoner and not the last for sure (if my pocket book allows at least)
We went late in the summer season with my 3 year old, my spouse and my small dog.
They made our daughter feel so welcome. A stuffed animal to begin our stay, a delivered chocolate puzzle with chocolate candy, a robe of her own, and frankly, they made us feel like she was the guest of honor which made us feel great.
We also traveled with our small dog. They welcomed the dog as well.
We got access to the Mandalay bay pools which included the wave pool and the the lazy river. So much fun (though the wave pool does have a height requirement) but you get your own Four Season's pool which was frankly quieter and calmer and more relaxed. The staff from the front door person, the check in, the housekeeping staff and the pool staff were absolutely the best! Everything they did seemed genuine. There was a life guard at the pool, I believe she was hispanic, that attended to the pool and was clearly multitasking. But more than that, she was just plain nice and seemed attentive to who was in the pool rather than bothered as we've experience at other hotels.
The service was so consistent and my daughter still talks about her "hotel". She had a great time. The fact that the four seasons is the top 5 or so floor above Mandalay Bay but had its own entrance with an unassuming access to Mandalay's casino made us feel like we in Vegas but at the same time not in Vegas. We didn't eat at the Four Seasons.
We made the mistake of staying at Trump Hotel the last time we went and the whole time we kept saying to ourselves, why didn't we spend a bit more and stay at the Four Seasons. Thank you so much Four Seasons for making our stay truly positive and making us feel like our daughter was center stage. -
Review from Jose O.
Alameda, CA
12/15/2010 2 Check-ins Here
The Four Seasons hotel has been well covered so I'll quickly go over the awesomeness of the hotel.
-No second hand smoke (no casino).
-Quiet with an older crowd (no club, no casino).
-Nice room (some can be a little Gotti).
-Super nice staff.
-On the strip.
-Extended checkouts are an option.
The Four Seasons shares its structure with The Mandalay Bay, so if you miss the tackiness of Vegas you'll be only a few steps away. -
Review from Karen L.
Pasadena, CA
3/1/2011 1 Check-in Here
We stayed there during our wedding week with Apple my puppy. Apple got to stay there for free. Please note that it will be $50 per stay started 1/1/2011. Yet, this fee is very reasonable.
We called ahead of time to give them a heads up about Apple. As soon as we walked into our room, things have already been setup for Apple - bed, bowls, treats, which was very nice and welcoming.
Overall, I liked staying there because of their exceptional service, everyone gave us very personal service they remembered Apple's name & they remembered our car there was no waiting time for valet pick up our car came right away a couple minutes we walked out from the lobby. And they put fresh bottled waters in your cup holders every time they give your car back, I think this is awesome service!
One thing I hope they would have informed us beforehand when we checked in is that there is a rush fee of $20 for dog sitting if you don't have advance reservation and $10/hr extra for Thanksgiving night. We paid $195 for 5 hours that night. However, the dog sitter Terri was kind and responsible.
Perhaps a Chinese tv channel would be nice to have too. :) -
Review from Nancy G.
Irvine, CA
12/20/2010 3 Check-ins Here
LOVE this hotel! My family and I stay here every time we go to Vegas because we bring our dogs and this is the only place that allows dogs. The service is literally perfect. Someone opens your car door, someone else opens the main door, someone brings you a bottle of water, someone takes your luggage to the room, someone brings you amenities for your dog (yeah, i'm serious), someone else comes just to make sure you're settled in.
The staff are as nice as they come, absolutely no cranky pants here. The rooms are immaculately clean and maintained beautifully.
They brought food, water, bowls, place mats, poop pick up bags and beds for both of my dogs without us asking.
It is a quieter hotel because it's meant to be luxurious and peaceful, but there is a door between the lobby and the elevators which leads straight to Mandalay Bay. You can get back in this way as well if you have a Four Seasons room key.
Pros: Gorgeous hotel, amazing service
Cons: I can't live here without going broke. -
Review from Genevieve Y.
San Francisco, CA
5/16/2008
Date & Time: Various weekends when we visit my father-in-law and we want a quiet getaway in The Strip
Location: Top Floors of Mandalay Bay
Company: Michael
Crowd: International Well-heeled Couples
Ambiance: Luxe
Upgrade: 180 Degree Strip View Suite
Decor: Classic and Luxurious. Over 2000 sq. ft. Includes a Study, Full-Kitchen, Dining Room that seats 12, Living Room with 180 degree view, Master bedroom with King-size bed and Huge Bathroom with L'Occitane Toiletries in Verbona. Everything in soothing shades of biege and taupe with mahogany wood.
Service: Impeccable!
Bar: Verandah Bar & Lounge
Time: Cocktails @ 5pm
Crowd: Sophisticated Couples & Small Groups
Vibe: Quiet Elegance
Decor: Clubby Bar with Relaxing & Comfortable Loveseats Alfresco in a Soothing shade of Pale Green
Service: Impeccable
Imbibe: Gin & Tonic
Restaurant: Charlie Palmer Steak Lounge
Time: 8pm
Crowd: Affluent 30-40 Something Couples
Atmosphere: Clubby
Decor: Grand & Spacious. Lounging area in Warm Hues of Taupe & Brown. Dining room has High Arches, Colors much like The Lounge,
Quiet, generously spaced Mahogany Wood Tables.
Service: Impeccable.
Imbibe: Martinis & Cabernets
Devour: Three Cheese Gnocchi, Steaks with Sides of Baked Potato with Truffle Cream & Country Potato Au Gratin
Pool
Crowd: Luxe Couples/Small Groups in Expensive Swimwear
Atmosphere: Peaceful & Relaxing
Decor: Tropical Getaway. Lush Trees surrounds Plush Chaise Lounges and Sparkling Pool.
Service: Impeccable; treated like Royalty. Served Seasonal Fruits, Spritzed with Evian & Cucumbers for the Eyes
Imbibe/Devour: Anything at The Pool Bar -
Review from Scott B.
Placentia, CA
8/12/2010
What can you say that hasn't been said? My wife wanted luxury and excitement for our 20th anniversary at a reasonable cost during this recession and picked the Four Seasons. It is the little things that make a good marriage, and the same little pleasant surprises that make a great hotel. Yes the rooms are great, the views spectacular and amenities very nice.
But what make this please 5 stars is...the hotel manager meeting you at check in and giving you his card...the check in gal giving you a stuffed animal for your 20th anniversary representing something from some movie (it's not my listening skills that got us to 20)...the cold cucumbers, cold towels, free popsicles and cold water at the pool...the concierge calling us to help with restaurant choices....the maintenance man that walked me 5 minutes to the secret door to Mandalay because I was lost.
Life is short, quality is expensive and it is the little things that make it worth living. -
Review from Lynsey C.
San Francisco, CA
9/15/2009
Attention my Yelp followers and friends, I have found nirvana! Well at least in terms of hotels in Las Vegas. The Four Seasons LV is quite possibly the closest thing to my version of heaven.
From the moment you enter the lobby doors, you know you are about to experience true luxury. Fresh flowers are in every corner, beautiful furniture and tile adorn the registration area, the place smells amazing, they call me Miss C., they hand you ice cold bottled water after you have endured the 103 degree weather outside...they treat you like royalty.
Then you get to your room...
The lights are dimmed, the bed has been turned down, the curtains are drawn to allow a glimpse of your 36th floor view of the strip, there are delicious truffles and sweets placed next to the bed with another cold bottle of water, there are L'Occitane body products in the bathroom and the TV is set to a scene of a babbling brook to soothe your tired traveling soul. You feel relaxed, calm...even sexy if you will. The bed will be the most amazing thing you have ever slept in...literally to the point where you inquire where to buy one for your home.
Once you get cleaned up and dressed for the night, all you need to do is have the door man hail you a taxi to your casino of choice, or simply enter the private door directly into the Mandalay Bay. Amazing restaurants, nightclubs and gambling are within walking distance, yet you still have the serenity of your private entrance back to your room.
And that's not all...
The Four Seasons offers a private pool with a gate to the wild and crazy Mandalay Bay Beach. Go get the party out of your system if you want, but I recommend sticking to their quieter option. Allow the cabana boys to prepare your chaise lounge with fresh towels and a pitcher of iced water with lemon. Need your sunglasses cleaned while you take a dip? They will take care of you. How about a chilled towel to cool off your face while they serve you complimentary frozen melon and spritz you with Evian.
No joke my friends...it's worth every penny. I think I'm in love, if possible, with a hotel. Until I return, I will savor the memories of their terry cloth robes and get a brief fix from the toiletries I took from the maid cart. -
Review from Jason A.
Seattle, WA
7/27/2008
Quiet!
Outstanding service
Concierge is phenomenal, will secure reservations for anything, even if "booked" or "sold out" to the public. We had to meet some friends at Tao at the Venetian on a busy night. The line to get in was an hour or more. One quick call to the Four Seasons Concierge resulted in the Tao manager coming outside the club within 5 minutes to allow us immediate admission. Secured us reservations at Joel Robuchon with 2 days notice. Just phenomenal.
NO WAIT FOR TAXIS
In a city of herd mentality and herd treatment, the Four Seasons is a welcome respite. -
Review from Wo Z.
Los Angeles, CA
6/4/2010 10 photos
Stayed at the Four Seasons Hotel and it was a wonderful experience for me and my GF. It is a 5 star hotel and I can see why. This hotel really goes by the "above and beyond" in customer service.
The lobby was nicely decorated. Well lit and clean. I was offered a cold bottle of water for me and my GF when I arrived at the check-in counter. We went through the normal check in process and check in person gave me a tour of the lobby and where the elevators are located. The hotel lobby is located on the lower level of the Mandalay Bay, and they own a few top floors. Went here for my anniversary with my GF and there were a chocolate moose cake and chocolate dipped strawberries waiting for us in our hotel room. We were pleasantly surprised. Very great attention to detail. Also when the valet brings the car to you, they leave 2 bottles of cold water just in case you get thirsty. Wow ... someone pick up my jaw from the floor please.
Other than the top notch service, the bed was very comfortable. I normally can not sleep well on hotel beds, but I could have slept through the entire day. The pillows were good down and was perfect for me. The room had a modern design to it. Restrooms were huge with a deep tub (good for people that enjoy bubble baths). We also had a 40 inch LCD tv in the room. We had a view of the airport instead of the strip. That was fine with me, I still enjoyed the stay.
The stay here is a bit more expensive then the average hotel on the strip, but it was worth every penny. A great place to stay for a special occasion or just a nice comfortable place to stay for a Vegas getaway trip. Highly recommended. -
Review from Charlie T.
Los Angeles, CA
3/30/2009
The Four Seasons is without a doubt one of the best places to stay in Las Vegas.
A hotel within a hotel, the Four Seasons is located in the Mandalay Bay tower occupying the upper floors of the building. It has its own distinct entrance and no casino floor to walk through - a breath of fresh air (literally!) which makes any stay in Las Vegas so worthwhile. If you were teleported into the lobby, you really wouldn't know you were in Vegas.
As you would expect, the service is outstanding - from the moment you arrive at the entrance the friendly staff provide spectacular service. The front desk and concierge, through to the poolside water spritz to cool you down, to the spa services, to room service - it is all magnificent. The pool is private and separated from any Mandalay Bay pools and associated crowds. The super attentive service and atmosphere make for a relaxing day away from the chaos. And yes, you can still get to the Mandalay pools if you want some of that action.
Of course, the rooms are terrific.
And yet, the Mandalay casino is readily accessible via a non-descript set of double doors. And when leaving the oasis that is the Four Seasons, you can't help but immediately note the contrasts: funky air quality, the incessant jingle of the slot machines, and the crowds of tourists roaming the casino floor. -
Review from Dave K.
Sunnyvale, CA
6/2/2008 10 photos
Yowza this place is pricey. Even with the group rate thanks to a wedding, we still paid $700 for 2 nights. I didn't even know there was a Four Seasons in Vegas until late last year when I got the wedding invitations. It occupies the top 4 floors of Mandalay Bay. The funny thing is that the conference and ballrooms for it are on the ground floors adjacent to the Mandalay Bay ones. And they even have their own spa separate from Mandalay Bay's on the same ground floors.
Service: Check-in was a breeze. We had a pregnant woman helping us and she was all smiles and even walked us halfway to the elevators. The Girl forgot her toothbrush and toothpaste, so we called up for some and it came in less than 10 minutes. We ordered more the next day and they gave us 2 sets. Room service was great and they politely set up everything for us on the table in the room. Wake up service allowed for a first AND second call. Awesome. [5/5]
Price: Like I said, expensive as heck, but the service was impeccable. [4/5]
Room: The room was spotless and well-lit but not terribly big. It was big enough ... about as big as theHotel without the dividing wall but not as big as Venetian. the LCD TV was great although rarely used. The bed was firm and one of the better ones I've slept on in Vegas. The bathroom was very similar to the Venetians and had two sinks. [5/5]
View: We were on the 35th floor. Unfortunately we weren't facing the strip but the view was still decent since Vegas has spread out considerably. Still, a view of the Strip would have been killer. [4/5]
Spa: The Girl went to the spa and she seemed to really enjoy it. [5/5]
Food: We had room service twice and the food was actually really good. What I'm really basing this on was the wedding reception. The food was excellent and the overall experience was great. We had raw oysters for starters and the bar was fantastic. They had an ice sculpture where if you ordered a martini, they'd cool it by pouring the liquor into a well at the top and it would pour through a hole all the way to the bottom.
The seafood and filet mignon were very very good. The sorbet was awesome: it lay on a heart-shaped dish made of ice with a slot underneath where a red glowstick was placed so the entire dish glowed red. Cool idea. To top off the night, there were even freshly made mini-donuts from a donut machine in the corner!
Overall the experience was great. Yes it was pricey but it was great going to this place and being pampered and just being able to enjoy the weekend celebration. Most people thought it was too expensive but I figure you only live once, this is the best time to go since there IS a discount so why the heck not? -
Review from ansley c.
San Francisco, CA
4/5/2012
great music, great food, great rooms, great vibe, great hotel. very little emphasis on gambling, just folks having a good time.
