First Watch

3.5 star rating
45 reviews Rating Details

Categories: Sandwiches, Breakfast & Brunch  [Edit]

61 W Thomas Rd
Phoenix, AZ 85013
(602) 265-2092
Price Range:
$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take Away:
Yes
Waiter Service:
Yes
Outdoor Seating:
No
Wi-Fi:
Free
Good For:
Breakfast
Alcohol:
No
Noise Level:
Average
Ambience:
Casual
Has TV:
No
Wheelchair Accessible:
Yes

Review Highlights   

  • user photo
    "...like that they have a bunch of different flavored creamers." In 3 reviews
  • user photo
    "...great service and friendly staff who remembers their..." In 3 reviews
  • user photo
    "I had the Key West Crepe egg." In 4 reviews
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45 reviews in English

  • Review from Chrystalle B.

    Tempe, AZ

    4.0 star rating
    3/27/2012

    We wandered in here before a baseball game one day because, truthfully, Arrogant Butcher wasnt open yet.

    A great classic breakfast place. The atmosphere seemed a bit 55+ to me, but the food more than made up for it.

    I had the turkey chive crepegg. While it was very very good, it was *smothered* in hollendaise. I absolutely recommend it, but get the sauce on the side.

  • Review from Amber G.

    Phoenix, AZ

    4.0 star rating
    3/22/2012 2 photos 2 Check-ins Here

    I am totally in love with their fresh brewed mango iced tea, it is really good. Their food is more on the healthy side and offers some choices that are not on most breakfast/lunch spots.

    I have tried their eggs benedict with turkey & avocado and it was wonderful. The turkey here tastes fresh roasted and is sliced super thin. Also had their waffle...wow!! its light, fluffy, and not too sweet. Comes with hot syrup and a fruit compote.

    Service here is excellent all around, even when they are super busy. I will be back here again and again.

  • Review from J.D. L.

    • 48 friends
    • 192 reviews

    Phoenix, AZ

    3.0 star rating
    12/30/2011 1 photo 1 Check-in Here

    This breakfast house is solid. As a matter of fact if I was hospitalized across the street this would be my first stop for non hospital food which btw I love hospital food.

    Had a fluffy veggie omelet, little potatoes and english muffins. Ate it all. Coffee was good and the gals were the sweetest. Even got a free newspaper to read.

    Thank you again!

  • Review from Dan M.

    • 0 friends
    • 2 reviews

    Glendale, AZ

    5.0 star rating
    5/5/2012

    Every weekend I come to First Watch and the service is always outstanding. I usually have one of two regular waitresses and they are always so nice and cheerful. The food is always good and quickly served. If you want a decent breakfast in a nice happy environment then go here.

  • Review from Scott S.

    Chino Hills, CA

    2.0 star rating
    4/26/2012 1 Check-in Here

    Other than the atmosphere, I don't have too much positive to say about First Watch.  The eggs were disgusting! They were bright yellow and had the most bizarre texture.  You would have thought they were feeding the chickens fabric softener.  I had a carrot cake pancake, which i thought was a pretty clever idea. Unfortunately, it was multi-grain.  Let me tell you, a multi-grain carrot cake pancake is just a bit too much going on for me.  The service was fair but far from great.   Overall, far from a wow, I wouldn't go out of my way to come back. 2.5 stars.

  • Review from Dan G.

    • 4 friends
    • 30 reviews

    Phoenix, AZ

    2.0 star rating
    4/12/2012

    It's bland old white people food, if you like that sort of thing ;) Sort of like a more pricey version of Denny's.

  • Review from Joe S.

    • 0 friends
    • 79 reviews

    Phoenix, AZ

    5.0 star rating
    4/28/2012

    I was shocked to see the low ratings about First Watch.  We have been here dozens of times and the food and service have always been top notch.  It is consistently great.  I will continue to support this great breakfast and lunch spot.  Special recognition to the servers-everyone is so friendly, positive and laid back.

  • Review from Staci B.

    Phoenix, AZ

    4.0 star rating
    3/17/2011

    We went here for breakfast last weekend and I was pleasantly surprised. The coffee is there own brand and it has a great flavor. I especially like that they have a bunch of different flavored creamers.
    The staff is very friendly and efficient. You can tell this is the type of place that has regulars. I also like that they have both breakfast and lunch items to choose from.
    I had the Key West Crepe egg. The crepe egg is a mixture between a thin crepe and whipped eggs and it was stuffed with turkey, bacon, avocado, tomatoes and probably some other goodies. It came with hash browns and an english muffin. My husband had the traditional breakfast which is pretty much what it sounds like. Overall I would recommend First Watch because it's a great breakfast at a good price with friendly staff.

  • Review from James N.

    • 4 friends
    • 8 reviews

    Tempe, AZ

    4.0 star rating
    8/15/2011

    If you're looking for a delicious cafe/diner type of breakfast/lunch place with good prices, then go to First Watch in midtown Phoenix.  The food and coffee and is fantastic, I've never had a bad meal their. Probably one of my favorite places to go for Eggs Benedict. Every server I've ever had there has been on point, and smiling. I thought it was surprisingly cheap for how good the food was. Lots of variety and choices on the menu.

    Easy access and plenty of parking.

  • Review from Katrinka T.

    • 4 friends
    • 36 reviews

    Glendale, AZ

    3.0 star rating
    1/3/2012

    I like them best for those potatoes, don't go close to closing they'll give burned hard potatoes that were reheated, for breakfast or lunch those potatoes are on point! My favorite location is the one near the US Airways center

  • Review from Lindsey Q.

    • 71 friends
    • 79 reviews

    Scottsdale, AZ

    2.0 star rating
    9/30/2010

    A coworker of mine selected this restaurant as her birthday lunch destination when I offered to treat. And what the birthday girl wants, the birthday girl gets... so off we went! This was literally my First Watch - I had never even heard about this place until she mentioned it.

    The inside is just as some other reviewers have pointed out, very cafeteria like yet still cheerfully bright. It definitely gives off a "Good Day Sunshine" breakfast vibe.

    We sat down in a not so comfortable cafeteria style booth, and I began to scan the menu. The options looked decent but boring, and spanned the spectrum of usual omelet, egg, bacon, pancake, griddle, wrap, sandwich and salad dishes. First Watch also has "The Healthier Side" - a portion of their menu dedicated to those watching their waistline. I thought that was a nice touch.

    The coffee tasted like warm water with brown food coloring in it, very unimpressive. I ordered the No. 5 - an Asian salad with chicken, romaine lettuce (yuck), wontons, cashews, cilantro and carrots with the ginger sesame dressing on the side. This salad was not impressive at all, and it needed more toppings to combat the bland romaine lettuce. I just picked at it throughout the entire meal.

    The birthday girl ordered the Black 'n Blue Wrap - roast beef, blue cheese, tomato, lettuce and horseradish sauce wrapped up in a spinach tortilla. She was impressed with her meal, so maybe I should have gotten a wrap instead! However, I probably won't go back for my Second Watch to find out.

    Overall, First Watch is decent. The service is fast yet friendly and the food is mediocre. The breakfasty-brunchy-lunchy menu was a step up from an IHOP or Denny's because First Watch's food isn't as greasy. So if I had to compare, I would say First Watch's menu resembles The Good Egg's menu - although I think that The Good Egg's food quality, presentation and flavor is much better.

    If you're looking for a breakfast place open early in that general area, I suggest you drive a little further up Central to the Park Central Shopping center and hit up The Good Egg. In my opinion, their salads are tastier and their coffee is stronger.

  • Review from Ayesha S.

    Phoenix, AZ

    3.0 star rating
    8/27/2009 1 Check-in Here

    I'm not a breakfast person in the least.  I'd rather just eat some oatmeal at home.  That being said, everyone that I'm friends with seems to love breakfast.  I had a visitor in town who wanted breakfast so we decided on this place rather than attempting to wait it out at Matt's.

    I was pleasantly surprised that they have a whole section of healthy choices!  Another reason that I'm not a huge fan of breakfast is because it always seems to be about a million totally unhealthy options.  First Watch calmed my fears of having a way too high in calorie breakfast.  They had a whole section of their menu that had healthy options on it!  I'm a fan of that.

    I ordered the power wrap which had some great veggies, turkey and egg whites wrapped in a spinach tortilla.  The mushrooms were amazing!  It was served with a very modest side of fruit and salsa.

    My dining companion used to be a regular at this place so he had a whole slew of things on the menu he had ordered previously.  He got the chickichanga and was happy with it.  I enjoy the name of some of their menu items.  Chickichanga, chickichanga, how fun!

    Our service was efficient.  I asked our waitress about some of the options in the healthy stuff section on the menu and her reaction was funny.  She told me that if you like 'that kind of stuff' the power wrap was probably the way to go.  Despite the healthy section of the menu, I guess some of the staff aren't down with it.  Amusing.  

    Despite not being a breakfast person, it's good to know that First Watch has some options that won't leave you feeling guilty all day about breakfast indulgence.

  • Review from Daniel E.

    Phoenix, AZ

    3.0 star rating
    7/25/2011 1 Check-in Here

    I took my dad here for breakfast when he came into town for the morning. I actually took him here based solely on the location because it was close to my house.  The food is ok, I had the "traditional" breakfast with scrambled eggs, turkey sausage and potatoes.  The egg were just ok, didnt really have flavor and were kind of dry, I wonder do they add milk to their eggs?

  • Review from Anthony P.

    Phoenix, AZ

    2.0 star rating
    5/7/2011 1 Check-in Here

    First Watch is a local chain that serves up average breakfast food. This place isn't terrible, but it is also not remarkable in any way.

    The booths are made of slotted wood, and for some reason they haven't been updated in years, resulting in sub-par seating that will leave horizontal lines on anyone wearing shorts.

    The food is ok, not exciting or great, just ok. The coffee is bad, it looks like coffee but tastes like brown water. Additionally they don't have fresh half&half, they have the little individual cups similar to Circle K.

    For this visit, the HUGE downfall was the service. I won't describe this person because I don't want any harm coming to her job, but if our server wasn't on meth, then I don't like cupcakes (HINT- I love cupcakes). The server was jittery, confused and racing around unnecessarily. Making things more annoying, the booth near us apparently had some of the servers friends dining, and they were so loud, I thought I was at a club. When we were seated the server yelled over to us asking us for a drink order. For the next ten minutes she sat with her pals and cackled about something they were watching on a smart phone.

    It was sketchy too because they started talking pretty loudly about sex acts, and other things that aren't the best fit when there are tables of kids within five feet. I have a great sense of humor, but 11:00am on a Saturday isn't the best time to get cheeky at breakfast. In a different restaurant, they might politely ask the people who are yelling loudly and having inappropriate conversations to dial it down, but here the server was sitting with them, and was part of it.  Interestingly, all the other staff we encountered were very nice and appropriate, but our server was SO poor, that it just couldn't save the outing. Our food was brought to us by a lovely server who we wished would have been ours from the start. After our food was brought out, our server never stopped by again. It was funny however, that she had to walk by our table five times to go back and sit with her friends, and cackle some more- but couldn't stop to see if we needed more water (yes) Luckily my dining pal has a sense of humor and just rolled her eyes, but I would be livid if I brought my Mom, etc. there.

    In closing, I cannot recommend this place for a meal. It's not terrible, but with the economy being so sketchy, it's nice to spend money somewhere that is comfortable and where you're not ignored, or served by someone who likely cannot pass a drug test.

  • Review from Rachel O.

    • 29 friends
    • 28 reviews

    North Hollywood, CA

    4.0 star rating
    9/27/2009

    Well... The food may have been a little closer to the mediocre side, but the service was great! I had what my gf always says as a "boring breakfast". Chocolate chip pancakes, and a side of ham and an egg. The pancake was a little dry but the ham was pretty good. Coffee was average, eggs were average. But they did have some decent things on the menu. I do like that they brought out an entire carafe of coffee, and water so I don't get stuck paying 2 bucks for a tiny cup-o-joe w/ no refill, or trying to flag someone down for one. Nice! But our server was great. She apologized for the OJ spilled all down the side of her previous to our visit. It did look bad though. lol. When I went to pay they were the guy asked me how everything was and what I had planned today. I sincerely appreciate people who enjoy their job, and make your experience enjoyable.

    In short: Service, 5 stars.... Food 3 stars...

  • Review from Bobby Q.

    • 6 friends
    • 31 reviews

    Phoenix, AZ

    2.0 star rating
    8/19/2007

    First Watch used to have great service and great food.  Over the years, they've gone to the other side.  Of the last 5 visits to this location, they've managed to completely screw  up the food and give me terrible service every time.  

    This morning, they served me "poached" eggs that were raw and slimy, the Avocado was dark brown and my $2 iced tea got 1 refill.  I sent the food back and we got nothing but attitude the rest of the time we were there.  

    After minimal deliberation at the table, we decided that we were not going to return for our weekly Sunday breakfast.

    *********UPDATE************
    *********10/07/07************
    After going by Matt's Big Breakfast and seeing about 20 people waiting outside the door, we opted for something a little easier to get in to.  Unfortunately, at 7:30am on a Sat. morning, there is little choice.  We regrettably went to First Watch and not much has changed.  As soon as you walked in the door you were greeted by surly staff.

    I can say one positive thing though.  After swearing off their Eggs Benedict, I chose a the dill, spinach and ham crepe smothered in Hollandaise sauce.  All the best of the eggs Benedict without the poached eggs that somebody cooked wrong. YUM-O.  If I do go back there again, I know what I'll be getting.

    I upped them one star for the food.

  • Review from Doug C.

    Seattle, WA

    3.0 star rating
    1/22/2010

    Nice, respectable breakfast place near Encanto park.

    It has a basic, chain brunch place feel, but with the friendly servers, somehow it seemed a bit more homey. Seats are basic wooden booths and the inside seems a bit cooler and darker than you'd expect for a bright Phoenix morning.

    The menu is basic breakfast fare and I had a version of the Denver omelette with english muffins on the side. There was also a potato side that came with it: for the life of me, I believe it was homefries, but I'm not 100%. Obviously it wasn't too memorable, but I thought everything here was at least average.

    Prices were reasonable and they dropped a coffee canteen at my table (and even refilled it when I had drank the whole thing) for easy access.

    So, not a meal that you'll remember for the rest of your life, but there won't be any nightmares here either......

  • Review from Samantha O.

    Mesa, AZ

    3.0 star rating
    3/14/2011

    i mean, it's just average. lots of old people. lots of regulars.

    i wish i could give 5 stars solely for our waitress. in fact, i'm going to write the manager to tell them about our awesome waitress. seriously, who cares about the food. i want to be her bff4l, she was so damn nice. apparently everyone loves her bc the regular oldies were hugging her and she knew them all by name. i have NEVER had such a great waitress. for sure, the best, ever.

    the food was neither here nor there...just typical breakfast stuff... but i would go back just to hang out with my new bff4l. i wish i knew her name, but if you go here just ask for the blonde girl that everyone loves, you will love her too. and you will also want to be her bff4l.

  • Review from Oro O.

    • 1 friend
    • 101 reviews

    Burbank, CA

    3.0 star rating
    1/29/2007

    Went to this place for breakfast for the first time the other day.  I was rather impressed that it was a healthy alternative to your average breakfast at Denny's or International House of Pancakes.

    One of the first things I noticed when I walked in was that every table had their own pitcher of ice water ready for the customers to pour.  Don't get me wrong, while this was great since I was able to easily quench my thirst, I thought it was odd that for a state that's extremely conscious about water preservation, they could do this.  Fortunately I used some of the water our table couldn't finish by filling my empty water bottle.  ;b

    Oh yeah, forgot to mention one really cool thing I like about this place is that when you get the check, it has the person's order and drinks AND tax summed up as Person 1, Person 2 , etc.  Plus a big lump sum at the bottom.  They really need to do that at ALL restaurants!!!  :D

    Overall, the service was pleasant and prompt.  Unfortunately, I forgot the name of the tomato basil wrap dish I ordered, and while it was healthy delicious (tomato basil wrap, egg white, cheese, spinach, and smoked turkey... and side fruit), I was disappointed that the basil taste wasn't as strong as I hoped it would be.  My boyfriend also wasn't satisfied with his Chorizo Burrito.  So... 3 stars.

  • Review from Teresa S.

    Phoenix, AZ

    5.0 star rating
    4/17/2011

    I used to come here quite often and really enjoyed it. However, something happened and they really went down hill. I went there again about 3 weeks ago after not going there for years and it was really good. So we went there again this week. Again really good, the food has greatly improved!  Everything  once again was delicious and the service was fantastic.  I am so glad that they got it together again. They are only open for Breakfast and lunch. But, i love that they are right here in the neighborhood.

  • Review from Heather H.

    New York, NY

    4.0 star rating
    2/12/2006

    One word: Bacado.  Bacon, avocado and cheese in an omelet.  Seems common place, but no other restaurant does it so well.

    Breakfast and brunch only.

  • Review from Mike O.

    Phoenix, AZ

    2.0 star rating
    6/22/2010 2 photos 1 Check-in Here

    FRIENDLY, FAST SERVICE AND GREAT FOOD. NEIGHBORHOOD FAVORITE.

    --eggs overcooked
    --oj watery but tasty
    --food not greasy or oily
    --everything just a little bit healthier than you'll find elsewhere.

  • Review from Kristin C.

    • 44 friends
    • 384 reviews

    Phoenix, AZ

    4.0 star rating
    3/7/2007

    When I was younger I thought First Watch was a local restaurant that started at this location because they had several menu items with hospital "themed" names and with some of my family working at the hospital, it seemed like it must have been created just for them.  I was dashed to find out it wasn't true.  This is still my favorite First Watch location, and I thnk should be listed somewhere as "Best place to choke on your ham" or "Best place to meet a single Dr."  or something because it's littered with hospital staff.  Not that there's anything wrong with that...

    I love everything on the menu.  I love how fresh everything tastes and how healty it (almost) all seems.  I didn't realize the limits of the menu until I went there for breakfast with someone who doens't eat eggs.  Wow. There goes 90% of the menu.  Not that a breakfast/lunch place has to have tons of non-egg options, but if someone is looking for an alternative, it's pretty much just pancakes, or order something from the lunch menu.  

    Service has always been good, though rushed at times.  Wonder if any of these folks are just working here to meet the Dr's of their mother's dreams?  Could be interesting to find out...

  • Review from Frank R.

    • 10 friends
    • 182 reviews

    Saugus, CA

    3.0 star rating
    8/27/2010

    This place is just fine.  You will have a decent breakfast.  Their coffee is great, they have lots of different flavored creamers and the food is fine.

    We got tired of paying $20 for breakfast at the big named hotels across the street.  We tried this place out and never ate at the hotels again, even if the boss was paying.

    Certainly worth a trip if you're stuck in downtown for a few days.

  • Review from Vincent P.

    • 69 friends
    • 178 reviews

    Woodland Hills, CA

    2.0 star rating
    10/15/2007

    Ive been 4 times it think last time was yesterday....

    OK so the Good........some good creative menu choices....ah a Fajitas crepe was interesting....

    BAd:
    Bugs on table....straw wrapper in water? (-1 star)

    traditional food Eggs Benedick.... terribly bland....and different food that Fajita crepe thing also not good.....(-1 star)

    Hours....um close at 2:30pm? I give points for havening long hours and good food this place has neither....(-1 star)

    It not the worst but I can't recommend it anymore....

  • Review from Wesley H.

    • 26 friends
    • 192 reviews

    Scottsdale, AZ

    4.0 star rating
    11/1/2009

    I liked First Watch. It's not as nice as the one at The Promenade, but it's quaint, and that's how breakfast should be in my opinion.

    I thought the food here was great. There's usually a 5-10 minute wait on a weekend morning, which isn't so bad. I went here with my mom and we both enjoyed the food and our server was very social and friendly, and we all had a laugh. Prices are reasonable too.

  • Review from Pk G.

    • 7 friends
    • 59 reviews

    Goodyear, AZ

    4.0 star rating
    6/5/2010

    We made a trip to First Watch on the way to the airport to take our daughter so she could catch a flight to Texas.  I know what you are thinking..."why would anyone want to go to Texas on purpose?".  She really does have a good reason, so off we went.  We walked in and they seated us right away.  Our waitress promptly greeted us and took our drink order.  She introduced herself as "Lindsay", and I am sure she is not the "Milkoholic Lindsay" from the E-Trade commercial.  She did a great job for us.  Our food came out quickly and it was quite tasty.  Lindsay checked on us quite a few times as we ate and refreshed our drinks.

    We will be returning for another visit.  

    The valley needs more places that have a good to great breakfast...!

  • Review from Hsin P.

    • 23 friends
    • 27 reviews

    Phoenix, AZ

    3.0 star rating
    9/30/2007

    First Watch is always a reliable place to hit after a night of binging or a moderate bout of dysentery, as you can always expect the food to be bland but healthful.  Barely anything on the menu is slathered in grease, which is a nice change from some of FW's competitors.  I'm not totally slamming the place: I actually like the combos they offer in terms of the sweet-savory equilibrium that's so important to me when breakfast is concerned.  The retirement home-style pastels are soothing, too.  You might expect Dorothy, Rose, and Blanche to sit down in the booth next to you at any moment.

    A big FW plus is that generous seating ensures that there are barely any times when you have to wait to be seated for breakfast or lunch.  So if you can't get a seat at nearby Matt's Big Breakfast or the Park Central Good Egg, consider this egg joint.

  • Review from Al H.

    • 0 friends
    • 4 reviews

    San Jose, CA

    4.0 star rating
    11/28/2011

    First Watch offers the standard American breakfasts.  It's good stuff.  What I noticed about this restaurant is the consumer service.  Albert's customer service skills are second to none.  Dude asked me what my name was, shook my hand and referred to me by my first name every time he came by to see how I was doing.  I recommend this restaurant.

  • Review from B L.

    • 3 friends
    • 11 reviews

    Phoenix, AZ

    5.0 star rating
    8/26/2009

    This is near my downtown condo, which is convenient since I can eat here multiple times a week without tiring of it.

    Free newspapers, great service and friendly staff who remembers their "regular" customers, breakfast all day and huge glasses of iced tea - adds up to a very enjoyable, affordable meal.

  • Review from Nick S.

    • 100 friends
    • 111 reviews

    Phoenix, AZ

    4.0 star rating
    1/12/2011

    I happen to really like this place for breakfeast. I have been going to this location  and the other location for years and always happy with my meal. I used to get the Bubbas Benny which is biscuits and gravy with eggs and potatoes. But now they make it with turkey sausage so I dont get it anymore. Now I get the eggs benidict. Its good and the hollandaise sauce doesnt have a lot of lemon in it. Im not a fan of lots of lemon in my hollandaise. The waffles and french toast here are good as well. This place has burgers, salads, and sandwiches to. Prices are good. $5-10. I dont think they have anything over $10 on the menu.

  • Review from Honest R.

    • 0 friends
    • 14 reviews

    Phoenix, AZ

    1.0 star rating
    11/30/2010

    My coworkers don't want to go to First Watch anymore because they think it's too expensive.  They're right.  It no longer is a $ restaurant, it's a $$ restaurant.  You can't have a meal and a drink in there for less than $10.  That's for the cheapest choices.  Get something more expensive, or get a side, or a la carte, and you are easily in the $15+ range - for breakfast.  Get real, First Watch.

    So for that kind of money I expect the best food and service and even some ambiance.  You'll get none of the above.  As others here say, things used to be better, and they are going downhill.  I have my theories which I will offer soon.

    On a Tues at 10 am, the place maybe 50% full, I waited 10 mins after being seated to get a coffee.  The waitress kept disappearing for extended periods, making brief darting appearances into the dining room like a mouse carefully foraging at night.  The other tables were experiencing the same neglectful treatment, and people kept having to re-ask for water, coffee, juice, etc.  

    My food arrived, a $9 skillet, and it was bleh.  The potatoes were cold, the mushrooms were almost uncooked, and the ham was in tiny cubes, less than 5 mm in size, and stingy in portion.  The dish didn't taste seasoned, and it didn't taste cooked so much as microwaved.  The eggs were cooked well though.  

    Something that totally ticks me off about many breakfast places that First Watch does, is to not provide any combo breakfasts that include pancakes.  The only way to get them is as a head explodingly overpriced side - $3.39 for one pancake.  This is clearly in ripoff territory, and that's all that should be said about it, ripoff.  For $3.39, you might expect real maple syrup, but you will get synthetic syrup and margarine.  My pancake made of dollars was good, but again, when you pay this much money, your expectations are justifiably raised, and they weren't met.  

    My 3 coffee creamers were gone, and I couldn't get anybody's attention to get some more.  At one point my waitress went to another table near mine.  She looked at me and I looked at her to get her attention, and she just turned around and walked the other direction.  During my stay, the waitress was at my table 3x - once to seat me, once to take my order, and a 3rd time to bring my food.  I never saw her otherwise.

    After I'd eaten, I still didn't have my check, so I walked up to the cashier. I encountered another waitress who was sniffing and rubbing her nose - not the most waitress-y thing to do in sight of your customers.  I was asked repeatedly how the food and service were, and I said it wasn't good.  They immediately tried to discount my bill (I refused).  But at the same time they wouldn't listen to me as I tried to explain what the specific shortcomings were, they just kept trying to give me freebies.  I cut the waitress off and said, "I want you to listen to why I didn't like my meal, not to offer me comps."  

    Note that another reviewer mentioned that one of the waitresses was sweating.  I noticed another talking nonstop, and another one snuffling.  Make of it what you will.  

    Suggestions:
    --Reduce prices by at least 15%
    --Combo breakfasts that include a range of choices, including pancakes.  The menu is too rigid.
    --Reduce pancake prices by half.  Make them even cheaper if purchased as a side to another meal.
    --Quick beverage service.
    --More comfortable seating.
    --A policy to have wait staff checking on customers throughout the meal.
    --Random drug testing for waitstaff.  I think it would solve a lot of problems.

  • Review from Braedyn S.

    • 65 friends
    • 156 reviews

    Seattle, WA

    3.0 star rating
    9/26/2009

    this place reminds me of a more refined dennys.

    run of the mill breakfast spot. you wouldn't be missing out on much if you never ate here, and i only came here because the place i really wanted to get breakfast at had an hour wait.

    i couldn't find any breakfast item that looked particularly appetizing, so i went with the buffalo chicken wrap. my gf ordered the choco chip pancake, and a side of scrambled eggs and ham. food came out, nothing special, taste and looks wise. my buffalo chicken wrap was overloaded with lettuce and lacked a suitable amount of chicken. the buffalo sauce was different than any i've ever had and wasn't very spicy. the bleu cheese crumbles were good though. i ordered a side of bleu cheese dressing and it came out looking like mayo. i don't know if i can ever eat bleu cheese after that. my gfs pancake was a ok nothing really stood out.

    our sever was awesome though. everyone inside was very friendly. i appreciate good service.

  • Review from Monica R.

    • 20 friends
    • 40 reviews

    Sunland, CA

    4.0 star rating
    2/4/2011 1 Check-in Here

    Nice sized parking lot. Friendly staff.

  • Review from Terrence T.

    • 0 friends
    • 2 reviews

    Issaquah, WA

    4.0 star rating
    12/24/2007

    I used to go to First Watch once a week and I strongly recommend this place.  The pancakes are to die for and the service is first rate.  It i one of the few breakfast places that keeps it real with the sausage, and serves it up many ways (links, patties, chorizo, etc).  One of my favorite places in the valley.

  • Review from heidi g.

    • 26 friends
    • 34 reviews

    Phoenix, AZ

    4.0 star rating
    6/8/2009

    First Watch is good for a light breakfast as they really don't pile on the food.  The food is good though and the service is good too.

  • Review from Albie F.

    Hayward, CA

    4.0 star rating
    11/24/2008

    My co worker and I were driving around Phoenix looking for an Ihop and stumbled upon First Watch.  Good thing we did because it was well worth the breakfast stop considering their reasonable prices, good variety, free pitcher of coffee at our table, and very friendly service.  I had something called a Crepegg which is a thin sweet crepe combined with fluffy whipped eggs.  It kind of tastes like an omelet but not really since it has the crepe batter in it.  But my Key West Crepe was very satisfying with avocado, bacon, smoked turkey, tomatoes, and monterey jack cheese.  I did also want to try the banana crunch with granola pancake but you can only eat so much in one sitting!!!

  • Review from Shaq D.

    • 0 friends
    • 54 reviews

    Phoenix, AZ

    4.0 star rating
    8/18/2011

    Very consistent place for breakfast with the kids.  Pancakes are always terrific, and I like that I can order a single pancake (they're HUGE; if you're eating a stack of these, be prepared for a nap).  Servers are always super-friendly, and very attentive if the place isn't jammed.  Kids' meals are a terrific deal.   Nice that they have flavored creamers to go with the coffee.  Not as funky & flavorful as Matt's Big Breakfast, but no wait, and a lot cheaper.

  • Review from Sara O.

    • 12 friends
    • 57 reviews

    Phoenix, AZ

    4.0 star rating
    4/13/2008

    I really like this place for breakfast.  There is almost never a wait for a table, even on Saturday morning.  The food and service is reliable.  There are some healthy options on the menu as well as some very not healthy options (which we all sometimes need and want for breakfast).  One of my close friends introduced me to this restaurant years ago.  As it is downtown, it was awfully out of my way to go again.  But, I always thought of it fondly.  Now, that I am only minutes from downtown - I think I will be getting here more often.  I'm almost glad that there are several poor reviews on yelp because it secures my ability to wander in and get a table whenever I please! :)

  • Review from Charlie G.

    • 11 friends
    • 70 reviews

    Phoenix, AZ

    4.0 star rating
    7/3/2008

    I've eaten there many times.  Nice people.  Good food.  They give you your own pitcher of water & carafe of coffee [very nice touches]!  Reasonable prices.

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