Fire & Ice

3.0 star rating
11 reviews Rating Details

Categories: Asian Fusion, Buffets  [Edit]

25 Cochrane Dr
Markham, ON L3R 9S1
(905) 947-1900
Make a Reservation
choose a date
Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
Yes
Delivery:
No
Take Away:
Yes
Waiter Service:
Yes
Outdoor Seating:
Yes
Alcohol:
Full Bar
Noise Level:
Average
Has TV:
Yes
Caters:
Yes
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11 reviews in English

  • Review from Billy K.

    • 1 friend
    • 51 reviews

    Markham, ON

    4.0 star rating
    3/19/2012

    I have been coming here for over 6 years through a few ownership changes. I consider myself a bit of an expert on the menu. They do one thing well - stir fry! The rest of the menu is not that great as this is all about the stir fry. Stay away from the apps as they are very blah but they are not needed as the stir fry portions are huge. I have had every form of stir fry on the menu but enjoy the chicken and or beef the most (the body break). You pick all the veggies you want and they stir fry with your choice of sauce and protein. The fish is good but not as good as the beef or chicken. Service is always good and price is reasonable given what you get.

    Again - avoid anything that is not a stir fry and you will likely be happy. The non-stir fry menu items are just menu add-ons - there is little effort or creativity in these dishes.

    Want stir fry - 4 stars
    Anything else - go somewhere else.

  • Review from Joel S.

    • 5 friends
    • 16 reviews

    Dundas, ON

    1.0 star rating
    1/4/2012

    If you would like "The best stir fry in Canada", stay the hell out of the Fire and Ice Stir Grill.  

    We arrived and were seated without incident.  I was struck by the garish decor...dark colours with eerily illuminated volcano dominating the room.

    That aside, we ordered.  We like to share.  We generally order a few dishes to share between the two if us.  We ordered the spring rolls, the pot stickers, and the filet Mignon stir fry.  Enter issue number one... we are informed that there is a $6.99 "sharing charge".  We asked to speak to a manager, and enquired as to why there is a sharing charge for an item that is not all you can eat, but rather is a set price.  She had not real answer.  My wife mentioned that in most Asian restaurants, sharing is no issue.  The manager aptly pointed out that this was no Asian restaurant (no shit Sherlocke!),  but rather "a Canadian restaurant, the best stir fry restaurant in Canada".  Needless to say we did not want to stay, but the manager offered to "make an exception for us, and waive the sharing charge".  It was bloody cold outside, so we stayed...

    Enter the spring rolls.  Still frozen in the centre!!!  Sent back, and out came attempt # 2.  This time the other extreme, overcooked until they were blackened and had burst and burned in several areas.  Yum.

    Enter the pot stickers.  If I have to tell you what a pot sticker is, then Fire&Ice may be the perfect restaurant for you.  They were not pot stickers, but rather deep fried wonton-ish things.  They were alright, but not pot stickers!!

    The stir fry, the main event...

    Throwing a bunch of Robot Coupe'd veggies onto a  dirty, oily flat top does not a stir fry make.  And chuck steak is not filet Mignon just because you say it is on the menu.  Enough said.

    Please note:  The server we had was great, but the rude and arrogant manager and awful food will ensure that we go to one of the thousands of delicious and authentic Asian restaurants in the area.

  • Review from William T.

    Scarborough, ON

    2.0 star rating
    8/8/2011

    This restaurant advertises itself for it's stir-fry platters. However, I did not have that, instead me & dc got steak & chicken fingers.

    The interior was clean & basic with the use of dark colors.

    Our waitress was touch cranky & that really killed the experience, otherwise me & my dc ordered prompty.

    My steak was medium rare just as I ordered & came with wedges, which were cooked just right & seasoned for flavor.

    Chicken fingers covered most of the plate & whatever room left was french fries, again these were tasty & the fries were cooked just right.

    Although portion sizes were most generous & my meal was very satisfying, the service was less than admirable so it settles with 2 stars.

  • Review from Donna R.

    • 6 friends
    • 14 reviews

    Scarborough, ON

    5.0 star rating
    10/17/2011

    LOVE LOVE LOVE this place.

    Hidden away, this gem has the tastiest noodles ever.

    The deco is terrific, all kitschy, with giant ice and fire motifs everywhere.

    The food is an entertaining experience!

    You first choose what protein you would like with your meal. I ALWAYS order the chicken, which is consistently fresh and delicious. I have also had the Mahi Mahi and Blackened Snapper, which is fresh of the boat, melt in your mouth, goodness.
    Then you choose your rice, brown, jasmine or white. I always go for brown.
    Then you head off to the buffet where you fill your plate with an array of noodles (spinach, whole wheat, egg) and then a beautiful assortment of veggies to make your stir fry base. The addition of raisins, coconut and flax seed is amazing as well and surprisingly goes sooooo well with the food. The veggies are always fresh and include carrots, onions, broccoli, cauliflower, peppers, water chestnuts, garlic, ginger, cabbage, bok choy, spinach, baby corn and so on!  ALWAYS heap on the "fire sauce" because it is out of this world. I normally get two sauces added to my stir fry.

    Then after handing your heaped plate into the kitchen, where they make it fresh, you head to the small salad bar. It's pretty boring. They have a green salad, noodle salad, coleslaw and some chick peas. But let's be honest, I never come to Fire and Ice for the salad.

    The main is always too big for me to finish. Its great value for money (under 20 bucks per person) and the meat is super tasty and fresh. I would recommend this restaurant to everyone.

  • Review from Olivia S.

    • 5 friends
    • 7 reviews

    North York, ON

    3.0 star rating
    7/21/2011

    I wasn't sure what to expect from this restaurant when I went there for a work team lunch, but it was pretty good!

    - not fancy at all, but kind of unique interior decor

    - good for groups: everyone got to choose exactly what they wanted and there were options for vegetarians and those with gluten intolerance etc in our group

    - HUGE PORTIONS...it's crazy! I don't know who could eat all that food in one sitting. I'll be eating leftovers for like 2 more meals

    - Good price for the amount of food, at least for lunch. My meal was about $20 including taxes and tip

    - Go on Wed and get double meat for the price of the normal, single meat

  • Review from Roma M.

    Toronto, ON

    2.0 star rating
    12/7/2010

    If you desire quantity over quality Fire & Ice is probably already your go-to place. If you enjoy piling badly-chopped vegetables in a bowl as high as you can go, simply to be stir-fried by ready-made MSG-laden sauces, by all means head to Fire & Ice.

    It's pretty much like Mongolian Grill; pick your vegetables, pick your protein, give to 'chef/stir-fryer' and get your food via waiter.

    It's neither inspiring, satisfying nor is it delicious.

  • Review from Hazel P.

    North York, ON

    3.0 star rating
    4/15/2011

    I went for the 2 protein option: Beef Tenderloin & Atlantic Salmon with brown rice. You pick your own veggies, noodles & sauce type. The food was good, for the price which on a sunday was 18.99 for 2 proteins. 17.99 for 1 protein, if I remember correctly.

    The only thing I didn't like was the decor, which is looking a little dated. Everything is done up to look like a volcano / cave with stalagmite & stalactites hanging off the ceilings. That and, man, were the washrooms ever cold! I joked with my mom, that it looks like a cave & feels like a cave!

    All in all it was ok. Good for a casual eat out.

  • Review from Sameer D.

    • 52 friends
    • 50 reviews

    Markham, ON

    3.0 star rating
    1/18/2010

    Fire & Ice is a decent restaurant, and very unique in my opinion. The buffet stir fry concept is not really seen anywhere, and its one of those places that people either love it or hate it.

    Personally I love it, makes eating healthy really easy - however thats assuming you know about portion control as it is very very easy to forget while at Fire & Ice. I load up on the seafood and veggies, and can never finish a full meal. Granted I've only been here two (maybe three) times before.

    I have to agree with Alex about his comments on the wait staff. I don't know why exactly but their attitudes need some adjustment and personally I don't have the time or energy to deal with cranky waiters/waitresses.

    Would I return? Yah, eventually, the food was good so why not.

  • Review from Alex M.

    • 1 friend
    • 5 reviews

    Markham, ON

    3.0 star rating
    9/4/2009 7 photos

    This is a great restaurant! This was my first time and I loved the food.
    I went there during lunch time and my colleagues who have been there before were kind of guiding me through the process, and it was a unique experience.  As Mike explains (below review) there is a steep learning curve on the uniqueness of the 'Fire and Ice' experience, but once the food is served, all that is forgotten. I even took some photos for everyone to admire.

    Tons of food, I went through the salad and I was full, so I took the huge plate home I and enjoyed it the next day also.
    Most of my colleagues were sent for the next couple of days and did not need to go out for lunch.

    I try to dish out more praise then criticism but it is due when it is due.

    A word of warning, and this also explains the 3 star rating.
    The wait staff can be very tricky to deal with, and might expect a tip for nothing. Our waiter messed up  one or our orders, but did offer us another dish, which we gracefully refused because after all , we were on lunch. The waiter also made us pack up our own food, which I found odd, maybe it is just me. There was no concession or hint of friendliness but great expectation from that waiter, who went furious after receiving tips from everyone in our party, except from me.

    So, enjoy the food but don't over tip the waiter.

  • Review from Heather W.

    • 0 friends
    • 19 reviews

    Markham, ON

    5.0 star rating
    9/3/2009

    Love this restaurant! Never will you receive more fresh and sooo much food (its is 2x times more food than anywhere else, seriously you could eat dinner 3x with the food  you get!) for less than $15 person!! They aren't claiming it to be authentic Asian, its owned by the Body Break people and its super healthy and Wednesdays is double protein say - double your meat so you save like $4 too. Yes the decorations (like a cave with ice and flames) it kind of kitschy but the food is so yummy and good for you it's a great casual place. My husband and I go here as often as possible! I recommend the garlic peppercorn sauce and my husband get s teriyaki.

  • Review from Mike S.

    • 30 friends
    • 467 reviews

    Toronto, ON

    2.0 star rating
    9/19/2008

    Fire and Ice is an interesting place, it is certainly unique, but I'm not sure if that's a good thing.  Fire and Ice is a buffet/stir fry restaurant. I can see you're confused,  I don't blame you.  The way it works is you are led to your table by a waitress and you are asked to choose a protein, which is a wide variety, but essentially breaks down into seafood or meat, or if your one of those people, you can forgo protein and just get veggies.  The waitress then gives you a slip of paper with your protein written on it and you take it to a buffet where you fill your plate with all the other things that you want to go into your stir fry; this can be a bit tough because you often forget how big of a stir fry you actually want. I suggest getting half of what you think you need.  Then you reach the end of the buffet and choose your sauce, teriyaki etc.  After, you return to your table and make  conversation with whomever you are with and in about ten minutes your stir fry which is most probably piled quite high is served to you.  If this is something that sounds appealing to you then I would suggest that Fire and Ice is a very good place for you to visit. I on the other hand prefer someone who is trained in cooking to choose what should go in my food.  It's not that I don't trust myself I just think that if I wanted to make a stir fry I could do that at home.  I would recommend going to Fire and Ice once because it is an interesting experience, if you like go back.

    Like the review?  Check out the link to my blog on my profile.

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