EvelineCharles

2.5 star rating
2 reviews

Categories: Hair Salons, Day Spas  [Edit]

West Edmonton Mall
2151, 8882 - 170 St

Edmonton, AB T5T 2J2
(780) 424-5666
Hours:

Mon-Sat 9 am - 9 pm

Sun 10 am - 5 pm

Price Range:
$$$$
Accepts Credit Cards:
Yes
Good for Kids:
No
By Appointment Only:
Yes
Wheelchair Accessible:
Yes
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2 reviews in English

  • Review from Jeanette B.

    •  
    • 25 friends
    • 361 reviews

    Edmonton, AB

    4.0 star rating
    10/22/2008

    I really needed a hair cut. My hair was so long, since I hadn't had it cut in almost a year! So when I was walking past the EvelineCharles at West Edmonton Mall, I slowed down. I looked inside and thought that this place was too fancy and upscale for me. It looked very heaven-like, so bright, so white, and everyone seemed to be beautiful. I kept walking, but something pulled me back. and I decided it couldn't hurt just to ask for their prices.

    The nice girls at the front told me it cost between $35-$80 for a cut, depending on the stylist's level of experience. I thought this wasn't bad and was pretty much the same as most comparable salons, except not all salons go up as high as $80. I wanted to get my hair cut then and there, so they got me in within an hour. I chose a level three girl that cost me about $50. I changed into a black robe-like shirt, and waiting in the lounge area on a very comfortable leather couch. There was coffee, tea, and water with fresh lime that tasted clean and delicious.

    My stylist greeted me with a handshake and walked me over to wash my hair. She asked me what kind of cut I wanted, and I sort of left it up to her. I told her I wanted something edgy, and she said she loved that word. After she washed my hair, she put on this conditioner and then covered my head in a very warm towel and left me there for a little while. It was extremely relaxing, and I almost fell asleep.

    I usually hate getting my hair cut. I think it's actually some sort of fear, but this was really a good experience. The stylist, Trina, was awesome. She was so funny, and we were laughing the whole time. She also did a great job on my hair. She gave me a very stylish bob--I've never had my hair so short, but I love it and have had tons of compliments.

    I will definitely be back to EvelineCharles. It is a really nice place to get your hair done, but it's the stylist that will be bringing me back. This place also has a makeup area, tons of styling products, and a very large and beautiful spa upstairs. If you want to get pampered, get your makeup done, or get a stylish new hairdo, this is definitely a great place to go.

  • Review from Violet A.

    •  
    • 3 friends
    • 19 reviews

    Edmonton, AB

    1.0 star rating
    3/2/2010

    Eveline Charles is basically is a 'Supercuts' veiled in decor that gives you the impression that it is a high end New York Salon such as Warren Tricomi or Sally Hershberger.
    The stylists are immature in technique and are not avant garde.  Eveline Charles is smart in that the company has promoted itself as a leader in Salons by having many salons and creating their own school; however, the problem with this is you get stylists with a very controlled delivery...everything about this salon chain is about selling their 'bed head' knock off products and the sales pressure technique the stylist utilizes to sell you their products is to bully the customer  by telling them their hair is "dry, needs hydration, will fall out if you don't use these products".  I was not impressed with City Centre Mall, Erin did my hair and claimed she was a Senior Stylist.  I paid nearly $300 for a cut and foils.  This was the most costly cut and colour that I have ever had and the "senior" title that EvelineCharles gives a stylist was a joke.  Erin is about 23 years old and new to the business, yet she is considered a "senior"  As mentioned above, EvelineCharles is very good with marketing techniques:  they have managed to make people believe that they are the best by their decor and the sales delivery.  But what you really get with this salon is a Fererri exterior with a Yugo-Ford Focus interior:  the salon looks nice but the stylists are immature, and really trained to be  a sell, sell, sell product guerilla for Eveline charles.

What's This?

About This Business

Provided by business

Specialties

EvelineCharles is a full service hair salon and day spa offering the finest in hair fashion, esthetics, massage and body treatments.  With 9 locations in Western Canada ranging from 2200 square feet to just under 11,000 square feet, EvelineCharles focuses on providing exceptional services to exceed customer expectations

History

Established in 1984

In 1974, Eveline Charles entered into the hair & beauty industry and ten years later, she opened her first salon, Bianco Nero, in Edmonton, Alberta. With her creative flair and natural business sense, Eveline soon established Bianco Nero as Edmonton's premier beauty salon. In 1995, Eveline seized the opportunity to be on the cutting edge of the new day spa movement and expanded her salon to include a full-service spa; by 1998, a second Bianco Nero salon and spa was opened in West Edmonton Mall.

Meanwhile, Eveline stepped out from behind the salon chair to put all of her efforts into developing her salon business. A year later, Eveline was faced with a difficult decision - in order to expand her salon business into other markets and develop beauty product lines she would need a new company name. Bianco Nero was re-branded as EvelineCharles™ Salons * Spas in 1999.

Today, EvelineCharles Salons & Spas has 9 locations in Edmonton, Calgary and Kelowna.

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