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Enterprise Rent-A-Car
Category: Hotels & Travel Car Rental Car Rental [Edit]
8558 126 Ave NWEdmonton, AB T5B 1G9
(780) 477-1717
2 reviews for Enterprise Rent-A-Car
2 reviews in English
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Review from Craig W.
Edmonton, AB
3/12/2011
Have gone to this location for quite a few years, have always received great service. I almost always get a free upgrade .
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Review from Robin S.
Edmonton, AB
9/24/2010
My experience with these guys was pretty mediocre. A car had been booked for me here, and I called to try to transfer my reservation to the Gateway Boulevard location which was closer to my home. They told me my reservation wasn't in the system, but they'd work it out for me, call the other location, and be back in touch shortly. I waited half an hour the first time, and called back, getting a different representative who told me the exact same thing. I waited an hour and after no one called, I tried again close to 5:00 (so much for picking the car up between 4 and 5 p.m!) and once again received the same response from a third rep, who then spoke to someone else and assured me my car would be waiting at the southside location.
I called the southside spot to confirm, only to find that my reservation had inexplicably been made for a Fort Saskatchewan Enterprise location. Um, okay.
While everyone I spoke to was super-friendly and apologetic, the bottom line is that the service was totally ineffective this time round. Personally, I'd skip this particular location based my experience today.
